Cyber Monday SALE

Our Cyber Monday Sale
Returns on Nov 27th 2017

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Common Cyber Monday Questions

When is Cyber Monday 2017 in Canada?

Best Buy Canada's Cyber Monday SALE starts online at November 27th, 2016 at 11:59pm ET. The SALE will start in stores on November 27, 2017. Cyber Monday is a huge shopping event that gives customers an opportunity to take advantage of more great DEALS after Black Friday.

What is Cyber Monday?

Cyber Monday was started in the U.S. in 2005 after research showed that the Monday following American Thanksgiving was one of the biggest online shopping days of the year. It has since grown in popularity every year to break sales records, as more and more customer participate in the eHoliday.

Are the same Cyber Monday DEALS also available in-store?

Cyber Monday is traditionally an online-only SALES event, but to give you even more chances to SAVE we’ll be providing many of the same DEALS in our stores that you see online. The Cyber Monday SALE has hundreds of new DEALS added and will continue through the week until December 2nd, 2016 at 3am ET. In the stores the SALE will be over when the stores close on December 1st.

Will the Reserve and Pick Up option be available on Cyber Monday?

You will be able to use Reserve and Pick Up during most of the Cyber Monday SALE. However, the service will not be available from the start of the SALE until 6am ET on November 28th.

What is your shipping policy for Cyber Monday?

We offer free shipping on any Cyber Monday order that is over $35 and doesn’t require Scheduled Delivery. To learn more, check out our free shipping policy.

What do I do if a Cyber Monday DEAL is sold out?

Unfortunately, when we run out of a Cyber Monday DEAL, it’s gone. Since we offer such great prices, our DEALS are limited by both time and the amount of stock we have. To avoid missing out, stay up to date on our Cyber Monday SALE as well as our other amazing DEALS and online SALES with e-mail alerts, by following us on Twitter, or liking us on Facebook.

Are there any changes to your Lowest Price Guarantee?

The Lowest Price Guarantee does not apply to Pre-Black Friday VIP, Black Friday, Cyber Monday or Boxing Day/Week Sale prices (November 24th, 12:01am ET through December 1st, 2016). You can request a price beat on purchases made from November 4th, 2016 to January 8th, 2017 instead of the usual 30 day limit. To ensure quality service, price adjustments will not be processed on November 25th and December 26th, 2016. Stores in Sault St Marie (Ontario), and all stores in Quebec and Atlantic provinces will not be able to process price adjustments on December 27th. Some conditions apply.

On the day of the SALE

What is the "browse only" mode that happens 1 hour before the SALE starts? Can I buy items then?

Between 11pm ET and 11:59pm ET, is open in "browse only" mode. This means you can browse the site as you normally would, but you can't add anything to cart or make any purchases. With incredible SALE prices on thousands of items this is the perfect time to bookmark your favourite DEALS. You can start snapping up incredible SAVINGS after the SALE starts at 11:59pm ET.

Will I be able to buy DEALS right away at 11pm ET?

11pm ET is when is in "browse only" mode. The SALE itself starts at 11:59pm ET, although you might enter into a queue after you arrive because the site is expected to experience extremely high traffic at that time.

What is a "queue page"? What should I do if I land on one?

We use a queue system to regulate high amounts of traffic during our biggest SALES of the year, in order to provide a smoother experience for everyone. If you hit a queue page please leave the page open and do not refresh -- this will allow you to move through the queue as quickly as possible.

What happens to the queue if I open up multiple browser tabs or use multiple browsers?

Once you have a spot in the queue you'll keep that same spot, even if you open up new tabs or even use multiple browsers at the same time. Using multiple tabs or browsers will not change your place in line.

How does the Visa Checkout promotion work?

Starting November 28th, 2016, you'll get $10 off any purchase over $100 when you pay using Visa Checkout. This offer runs from November 28th, 2016, 6am ET to December 1st, 2016 or until 20,000 discounts have been redeemed, whichever comes first. If you have any further questions feel free to check out all the details.

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