Take one part premier customer service, add one part tech fanatic, mix well with equal parts style, experience and humor. What do you get? A Geek Squad Agent.

This uniform doesn’t fit everyone. Being a Geek Squad Agent takes more than just the skills to replace a motherboard or install a secure wireless network. It also takes respect, humility and someone who cares about giving our customers the highest level of service possible – whether you work at a store, in the field or both.
Geek Squad Agents are the very face of this company, and their superior performance is essential to our success.

Desirable skills include:

• Stellar customer service. This includes an ability to convert technical jargon into a language people can understand.
• Strong technical expertise. Geek Squad Agents do it faster, better and more accurately than anyone else.
• Punctuality. We’re not the cable company. When our Agents say they’ll be there at a certain time, that’s when they show up. No exceptions.

If you do your best to live up to the uniform and the badge, we’ll do our best to make this a great job for you. Find out now which Agent role suits you best.

Store Agent positions:

• Counter Intelligence Agent (CIA)
• Deputy of Counter Intelligence (DCI)
• Geek Squad Service Manager (SSM)

Field Agent positions:

• Double Agent (DA)
• Special Agent (SA)