Geek Squad Testimonials
Scot Holland [Geek Squad Agent] was at my home yesterday to set-up my wireless network.
He was friendly, efficient, knowledgeable and a pleasure to deal with. My appointment
was for 4 p.m., and that's the exact time he arrived at my home.
Had I known how simple this was with Geek Squad, I never would have wasted my time
with other competitors! I would highly recommend the Geek Squad for any Techno Peasant
like myself... Thanks again.
I'd like to thank you for the fantastic service your team provided recently. Your
technicians came in and re-installed my surround sound home theatre system (that
I had tried to do myself - sounded horrible) and hooked up my TV and everything
sounds/looks amazing. As a result, my older brother would like to have the same
2 technicians from Geek Squad, who serviced our house, come to his home as well
to re-wire his home theatre system. He has hooked his up himself and after hearing
mine (following work with Geek Squad), he'd like to make an appointment.
On Sunday November 22, we had the Geek Squad, Phil & Nick [GSI Team] come in to
connect our HD television, as well as the HD Box, DVD player, VCR and VHS. Both
of these guys were very professional. They had answers to all of my husband’s questions.
They were also very thorough with instructions on how to use the "clicker", and
made sure we had no more concerns or questions before they left. Another area they
touched on was making recommendations for additional parts & accessories.
I/we are very pleased with the service given, and have no suggestions for improvements.
Arian [Geek Squad Agent] provided In-Home Service to us today (Hamilton). Any expectations
we had [was] exceeded as to the quality of his work, his thoughtfulness and consideration
of all our issues, and his professional manner. Arian is certainly an ambassador
of the Geek Squad and we would most definitely request him the next time we need
Thank-you very much Arian.
- John and Jane
We recently purchased a new laptop computer and printer from Best Buy. We would
want to express sincere thank you to Nicholas Haack [Geek Squad Agent 5067]. He
was very professional and in our opinion very knowledgeable of products that we
purchased. He was very patient as this all took 2 separate visits to set up the
system and have it working. Best Buy is very fortunate to have a representative
like Nicholas when they send him out into peoples’ homes for set-ups.
- Dorothy and Steve