If you're having a problem with your wireless network try these simple steps to resolve the issue. 

1) Power down all computers on the network.

2) Unplug both the cable modem and router. Wait a few minutes.

3) Plug in the cable modem. Wait until the lights on the cable modem stop flashing. This could take up to a minute.

4) After the lights stop flashing on the cable modem, plug the router back in. Again, wait until the lights stop flashing on the router.

5) Power on any computer on the network.

This is known as "power cycling" your modem and this can often restore connectivity.



When it comes to preventing hardware failure, the best defense is a good offense. Most of us don’t realize how vulnerable our data – or our digital photos – is until we lose it. Backing up data on a regular basis ensures that personal documents, photos, and other important information are secure – even if your computer suddenly crashes.


Whenever you save personal information on your computer, you want to ensure that your information is private and protected.  Think of security as a deadbolt for your computer’s front door—in this case, the front door leads to your computer’s hard drive and your personal data. Here are some simple tips to protect against intrusions and infections that may steal computer files or passwords.

• Virus and Spyware protection software should be installed and updated regularly.

• Make sure your computer operating system patches.

• Do not open files sent to you by strangers, or click on hyperlinks or download programs from people you don’t know.

• Use a firewall, especially if you use a high-speed Internet connection



Now you can set up cord-free printing, copying, scanning and faxing, anywhere you want. New wireless printers go to any room — even on the deck or in the backyard — anywhere covered by your wireless network.



Hope for the best, plan for the worst. Be sure to back up your information on a hard drive or using an online backup service. You should backup tour data at least once a week.  It may seem tedious, but it’s essential. Making this a habit guarantees that your important files are secured. For business data, Geek Squad recommends backing up daily.

Click on an item to learn more and to see related Geek Squad services.

  1. Router
  2. Camera
  3. Computer
  4. Printer
  5. Hard Drive
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