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Bring your home into the 21st century with this smart home bundle from August. It includes an August Smart Lock, which connects to your smartphone via Bluetooth, and an August Connect, which syncs with your smartphone to unlock the Smart Lock as you're walking up to it in stride. No more fumbling with keys or keypads -- just walk right in.
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August Smart Lock HomeKit-Enabled 2nd Gen - Silver
August Connect 2nd Gen Wi-Fi Bridge
Tell others about your experience with this product.
First off – the deadbolt compatibility list should only be used as a guide. I have two deadbolts that were NOT on the compatibility list (Taymor) that worked fine with the August Smart Lock.
The installation is simple and easy to do, ironically it was actually faster and easier to physically install the Smart Lock on the door. The majority of installation time and complications was getting the “Connect” network online and working properly. The August Smart Lock performance works very well over Blue Tooth and if you are not using the “Connect” device (only required for remote internet access) this product is a no brainer. Buy it. Where the problems mostly occur is when using the optional “connect” device in order to access the August Smart Lock remotely over the internet through your wi-fi system.
The problems? Be advised that the “Connect” device currently only works over a 2.4G wi-fi network and does NOT work on a 5G system. August does not make this fact very apparent and your “Connect” will NOT connect to your wi-fi network unless your iOS/Android device is logged onto a 2.4G system. Not a huge problem if you have a dual band router but something to be aware of. Also be aware that if you are an iOS (iPhone) user and opt for the Apple home network Siri control you can only access the “Connect” on your local wi-fi system and will not be able to remotely access over the Internet. Google shows there is a complex work around involving use of an Apple TV device but the easy solution is to simply not use the Apple Home Network (or delete your August device from the Apple home network if already installed) –this way you can still use your iPhone just not with Siri. Yes, Siri will be bummed.
A few other minor issues – batteries monitor often tells you the batteries require replacement even when they are brand new. Works well with some other home products such as the Nest net camera system. It is also easy to invite guests and customize setting for those guests.
Summary. My review may sound a tad harsh. Overall it is a great product and has a few unique features - most notably that it works (in many cases) with your existing deadbolt – which is awesome if the power/battery dies or you live in a strata and are not allowed to change your deadbolt. Also once you purchase the “Connect” device you can access your August Smart Lock for free – some other Smart Locks force you to subscribe to a monthly service for that benefit. Yes, the bugs are annoying but no doubt will get worked out. The customer service was easy to connect with and even phone you back when they noticed you called. Very impressed with that. Overall I would recommend this product.
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