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Tell others about your experience with this product.
I use this laptop for work as a graphic & web designer. I can run multiple programs at once, plus browsers with lots of tabs open and it still runs fine. I'm liking it!
So good runs all my games perfectly super satisfied with it
Have had this laptop for a month and the audio jack does not recognize microphones within headsets of any sort. BestBuy refuses to do anything and it will take at least 2.5-3 weeks to get it shipped to Acer to have them take a look at it. Sure, the specs are good but I recommend buying a laptop elsewhere.
Stay away from Acer. Horrible customer service and products. Have an issue with the audiojack (and inputs not detecting microphones) and customer support was utterly useless. Apparently the best solution they have is to buy something with a USB jack. Now I have to be without a computer for 2 weeks even though I need it for school for it to be sent for repair. DO NOT BUY. SEVERELY DISAPPOINTED in both BestBuy and Acer.
Please do yourself a favor and NOT BUY THIS LAPTOP. This laptop has 3 USB ports, 2 USB 2.0 and 1 USB 3.0. The USB 2.0s do not work at all! Above that, the display flickers and goes black when in use and the trackpad is rubbish. The cursor actually bounces around sometimes, I have to force shutdown by holding the power button.
My 2002 Toshiba was miles better. That's saying something.
The mouse/trackpad area sucks, its slow and jerkey, I've only had the laptop for 20 days and its failing already, of course BestBuy will not take the machine back after 15 days, so I'm screwed and ripped off
This is probably the most frustrating computer I have ever owned. It drops its WiFi connection or Internet Explorer at least 4 times per hour. Its madness. Don't buy it. Do yourself a favour and buy something, anything, else.
The casing itself looked really cheap and lacked design. I ordered this laptop online and it was prettier in the picture. Getting past it's looks, there were 3 other issues that made me return the product :
1. The system was stuck on the login page after going to sleep. After typing in my password, it will wait ~30s and then ask me to log in again. This happened 3 times and I had to restart the computer to fix it.
2. Whenever I tried to create a new folder when saving files off the web, the explorer freezes.
3. The rotating "loading" icon was made so poorly you could see the border pixels shift.
Definitely not a good out-of-the-box experience.
I am a developer. I purchased this laptop 2 weeks ago. This laptop is beyond my expectations. I do not even realize screen changes sometimes, when browser searching. It is that fast! Camera: even though the plastic sticker was still on it, it took great quality picture. As it says that it is Business Skype ready, one does not need to add headphone to record a video. If you are into submitting videos to Youtube, etc., Windows 10 comes with a program that can build desktop video recording - with sound of course. It spares you the hassle of having to carry and plug your audio equipment. I can have 30 window tabs open, at the same time, in my browser and skip from Dreamweaver to Photoshop and my network storage system, have a number of folders open, and yet, it can handle a heavy developer use. Screen picture is amazing as well. Compared to my desktop computer I purchased last year, which is an AMD A-10 Radeon with same 12Ghz speed and same storage space (1TB), this laptop is faster than my desktop it feels like. Must be the Intel Chip. So far so good!
NOW CAREFUL! The plug is a 3-prong plug. It is due to the power of this laptop. However, if you are travelling with it to other countries, be ready to carry the appropriate converter. My old Lenovo laptop was a 2-prong and plugging it in airports or Europe was no problem, but this one will need a heavier converter.
Within two weeks it had stopped working
Bought it on sale. Had good specs for the sale price.
I use it to work on animations and movie clip editing on Blender and play games like CS:GO and Minecraft. No problems as of yet, everything works well.
And what I need is a good keyboard, a big screen, and to play Sims 4 with all the graphics cranked to high. Done, done and done effortlessly. Maybe I'm a bit biased because my previous HP laptop was half-again as expensive and yet a total piece of junk, but this thing is great and I feel it was very worth it's price.
From where I am sitting now after owning it for a few weeks - A+, 10/10, would purchase again.
Everything is good. strongly recommend.
Given the specs, you really can't find a better deal when this laptop is on sale. Even without the sale, it is a great value. It has just about everything you need unless you are into modern gaming. It will play most of the older titles that are 3 years old or older pretty well, but I do recommend a cooling pad if you are playing for a while - as this is not a real gaming laptop, overheating is a threat after a couple of hours of using the graphics card at a high level.
This is my family's 3rd Acer laptop, and so far so good, like the others. I know Acer is a cheaper brand, but I don't feel the quality is any lower. One Acer that is 5 years old is still going strong, but only needed to be replaced as it didn't have a dedicated graphics card.
Only downside is the weight, but this is expected of a 17inch laptop. I wanted 15.4 inch, but given the price, I went with this one.
I purchased this laptop for myself as a personal and some what gaming laptop, and it has not disappointed me at all. The screen is a nice size and the hardware backs up the ability to do what you want.
It is big and heavy and I love it
Got this laptop over the Christmas break when it was on sale for 699.99. Perfect laptop for some light gaming periodically, and just every day use/movie watching. Never been an Acer fan, but it was hard to pass up the bang for the buck.
My one thing I'd have liked to see is a faster HDD. 5400 rpm is pretty archaic... atleast put a 7200 rpm HDD in there. I'll be swapping it out with an SSD once the warranty expires.
This is my third laptop with only Graphics of NVIDIA GeForce 940MX. I am not a gamer but I will just use this for photo & video editing. I loved the keyboard coz it has its num pad. I bought it on sale and it works fine with the 12 gb of ram and 1tb of hardrive,you will not be wrong with the price. Intel i5 core is quite good for photo & video editing. You donot need to get a higher graphics. I purchased a warranty just in case something goes wrong you never know. Nowadays,Acer is not a bad laptop it has a ventilation fan at the bottom of the laptop. It has a 5 hrs. of battery life and that's enough. The one thing I loved most of this laptop is the screen with a 17.3 inch,you can see the details of the photos. I think I will be happy with this laptop.
This laptop has an amazing features for photo editing coz of its 12 ram and the 1tb had it has a 2 usb 3.0 & 2.0. With this NVIDIAGeforce graphics with a 2gb video memory,you will be amazed of the performance coz of its intel core i5.but the problem That I am not satisfied with the BestBuy customer service located on Bay & Dundas that I purchased the membership and warranty that when ready to be pick up they didnot make the USB and I have to wait 20 mins. of my time.the geek squad told me as long as I have the GSM that I will be alright but the thing is in the paper that it was included the USB recovery windows 10. I was disappointed how they have this kind of customer service from this store. I never leave the store until I make sure I will serve well.
Great laptop for light-gaming and school work. I have played Heroes of the Storm and Awesomenauts on it but I haven't tried anything more intensive than that yet. It worked great, teeny bit of stuttering on rare occasion on HotS but that may have been lag.
Very sturdy feeling construction. It's a bit heavy even for a laptop of that size. The appearance is attractive enough.
Fantastic Value at sale price
Great size screen (can easily view two programs at once (ie Word + Chrome)
No backlight on keyboard
Power goes into right side of laptop (I prefer left side)
It'll never replace my big gaming rig but I use it for travel and for exams and it is pretty slick.
Everytime I visit BestBuy to check this brand laptop it seems good with the 12gb ram and 1tb had. I recommended thi for photos and video editing with this 17 inch monitor and you can see the detail of the photos. I will get this at BestBuy today. The trackpad is alright. I waited for awhile to go back for this price.
I purchased this laptop mainly for casual gaming. I found that it can run games up to the year 2015 with no issues. The newer games that recently came out within the year are not able to run unless you purchase the more higher end laptops. I tried to play a beefy game like ark survival however, requires i7 processors for a smooth, crisp, and less choppy gameplay. I have been a fan of acer products since 2010 and they are a reliable company. I have had no issues with my current and previous acer laptops so far. I have no complaints of the price for 12GB ram, i5 7th gen and nvidia graphics with 2GB dedicated memory on a relatively large screen. Steller deal. High recommended
I love the build quality of this laptop, its much better than the HP i bought on Black Friday(had to return it). The ease of upgrade is really thoughtful. Ram upgrade and hard drive upgrade can be done with simple removal of back cover with just 3 screws!!!
The keyboard layout make you wonder what was Acer thinking?
The power button is on top right corner, right next to End button. It doesn't have Num Lock and Caps Lock indicating light.
Its fast, reliable, but it's not perfect.
When it was (is) on sale, it's well worth the price. Basically an entry-level gaming laptop, but it can easily moonlight as a video/audio powerhouse cause of it.
Great guts when on special; try to find a dedicated vid card on a laptop under 7 hunnies... Exactly.
This laptop is a great balance between performance and price, just what I was looking for. A little heavy, but certainly has enough kick to play most games on decent settings.
The laptop works great, the resources drivers are excellent
I love it. The screen is huge on this baby. Not sure if it would be a gamer's dream, but for me it's perfect. Fast and the graphics are very good. Lots of drive space and memory. Haven't done any video rendering yet, but that is only about 1% of the use for this laptop. Last one worked ok, and this ones specs are much better so it should work fine when I do need it. For a 17 inch screen, the price was excellent. most 17's are two to five hundred dollars more!
Staff in store was great.
Only problem was the virus scanner that they installed. Had to remove it and replace it. Just about every thing I tried to download and install was being detected as a virus and deleted. Online shopping was a nightmare, It would not allow me to input payment method and submit. Tried to go through the settings, but no luck. Replaced it with another one I liked and no more issues.
This computer is truly a failure, when you plug out the cable it freezes and can't open any programs, you have to plug in the cable and stop using it on battery to make it work.
And now, it even can't start this morning! There's nothing wrong I did to it and after I flip down the screen I went to bed. This morning I just found it cant start any more!
Tried to figure out why, but still got no clue. Have had so many computers in my life and this is the first and will be the last time I buy Acer.
I purchased this laptop for my son for Christmas, therefor I can not review it's performance until he receives it, I will gladly review it in January.
Now however, I can do a review for Best Buy. I was very satisfied with their site, their notification of sales by way of e-mail and their very fast delivery of the laptop !!!! THANK YOU
I found this machine to be sleek and very stylish....however I was not overly impressed with the speed. I have a 14" 4 GB DDR3 Memory with a 640GB HDD that was twice as fast as the 17" Acer. I was not impressed for the money.
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