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Refrigerator Buying Experience
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Major Appliance Return Policy
Major Appliances may only be exchanged if unopened
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20% of customers buy Appliances that don't fit in their home and our Major Appliance Return Policy doesn’t allow for returns once they’re out of the box.
Our Major Appliances come with a concierge call
There's a lot to consider when buying an appliance. That's why our Appliance Delivery Specialists call on the same day as your purchase.
(If you complete your order after 7pm ET, we'll call you the next day.)
Some things Appliance Delivery Specialists can help with:
*If you're a remote delivery customer, these services may not be available to you. Please call 1-866-585-4494 number for more information.
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Tell others about your experience with this product.
had this fridge 5 years, and it stopped cooling. called lg only 2 places that service LG near K-W, they are in cambridge and new hamburg (LG will only sell parts to service centers that won't sell parts to the public so most appliance centers can't service them). I was told fridge was unrepairable due to an internal leak of freon probably a manufactures defect. Called LG back and it has been over 27 days and they are now just saying they may offer me a prorated portion back still have to wait 1-2 more business for offer. not trying to sound like sour grapes but just beware. They don't stand behind their products, 5 years and then have to throw out a fridge sad
Not sure from where the 1 star rating came from but we are extremely happy with the fridge.The double door is very convenient and we use it every day. The linear compressor is very quite and works like a charm. I also like the water dispenser and the ice maker. The inside is very slick and well though and designed. I spent quite some time reading reviews about this fridge and I am not sorry for purchasing.
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