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If you have the classic Harmony One, take good care of it; its successor is an embarrassment.
I can't seem to be able to place a fully detailed review, so I'll just have to mention the deal-breaker with this remote: New button distribution is atrocious, with the playback buttons at the top, so close to the master Off button you end up hitting that one instead... but there's so much wrong with this remote
The power switch is millimetres away from the rewind switch. So easy to shut erverything down when you're only trying to rewind a little.
Being of average to above average in technical knowledge helped me to configure the remote without incident. In fact I have revised the settings twice in the first week since purchasing. The interface once downloaded is straitforward and intuitively helpful. Take care to find the exact model number of each device that you wish to configure. you will also have to understand outputs and functions although the "My Harmony" download minimizes any fears or discomforts you might experience. A great product especially as I purchased at a deep dicounted price. Thanks Logitech and carry on carrying on!
After using the Harmony 650 for years successfully, I decided on the Ultimate One, mostly to get away from the irritating problem of battery replacement on the 650. The Ultimate has really interesting features, and is an easy setup if you understand the system. I use it on IR mode only, but find it flaky as hell when selecting favourite channels. For some reason it does not always select all three digits on the channel number. Other problem is that it does not always turn all devices on or off, but to its credit has the ability to manually toggle each device on or off. Too much money, but I do not know of any other remote that can handle today's myriad of devices any better. I can select digital tv, apple tv, blue ray movies all with relative ease.
It almost works, but I have spent a lot of time trying to set it up and the overall performance is disappointing. I still have to keep all the other remotes around so it hasn't done what I had hoped.
Got this on sale and have been using it for a couple of weeks. Setup was easy because I was able to transfer from my old Harmony remote. It does take some getting used to but if you find yourself accidentally setting off functions on the touch screen, you can lock the screen to prevent this from happening. This remote works great for me and I highly recommend it.
I've had two Harmony One's (with the touch screen) for several years. One of them needed to be replaced, so I bought this model - bad mistake. The touch screen is below the play, pause, fast-forward button, a reversal from previous and some of the current models. Instead of being able to hold in one hand and use your thumb to press the most used buttons, two hands are required. One to hold the remote and the other to press play, pause, fast-forward. Otherwise, with one hand use, the touch screen is often touched resulting in unintended consequences.
I am a fan of Harmony remotes, just not this one. This remote became so frustrating, I have replaced it with the Harmony Home
Who ever designed this, did so without proper regard to function. A terrible waste of money.
DO NOT WASTE YOUR TIME OR MONEY. Works okay but lots of software issues and now mine is stuck on the "Harmony" splash screen and is completely inoperable.
It was very easy, step-by-step set up.
It runs my pioneer receiver, changes the input on it for my PS4, Android tv box, and cable.
Controls everything flawlessly.
This is a good remote, the design is great, fits the hand perfectly.
Lacks a skip forward and backward button the the red green yellow and blue buttons can be custom made... any button can be custom programmed to be any button you wish it to be.
VERY EASY TO SET UP. Don't be fooled by other people's poor reviews. ANYONE can program and run this remote, ANYONE!
I purchased this remote on sale to replace a failing 700 I've had for several years.
The first one I got had issues with the direction buttons sticking and a cosmetic defect (bubble in outside case). I exchanged this with no issue.
This remote is certainly superior in construction to to 700 (and 650 which we use elsewhere) and the setup software is far more intuitive than previous generations.
The buttons are places somewhat awkwardly unless one intends to use to touch screen swipe options.
Other reviews mention difficulty with the IR. the devices must be within decent proximity, or they won't all turn on as expected. Get the version with the IR blaster if you don't want to hold the remote up for 10 seconds or so.
The bottom is very round and will rock or fall off the table if care isn't taken.
The glossy surface gets ugly FAST. Out of the box it looks like a gem, but once you start touching it, it just looks dirty. Who wants to be polishing their TV remote? It also scratches easily just like any other piano finish.
The remote seems to continuously mess up our systems. For example, the AMP and TV go on but not the cable box. Or the cable box and AMP go on, but not the TV. When turning everything off, the TV often stays on.
Additionally, harmony sets the AMP often to something other than the TV connection.
We paid to have Best Buy program the device and had them back once. Half the time, we have to get out another remote to fix what the harmony remote is screwing up. Wish I had not bought this.. it was easier using two remotes.
Last, the delay between choosing an action (ie picking a channel) and the action happening is LOOOOOONG. So you hit "7" for channel 7, nothing happens. You hit 7 again and eventually wind up on channel 77.
Sad we spent the money on something that will end up in the trash.
I love Logitech, they've had some great products over the years. The remote is great, easy to program and works well. The drawback for me is the design, the transport is in an awkward position, and the touch screen is a little awkward as well. I've switched back to a 650, which fits better in my hand, and has a layout that is a little more functional for me. I think I'll patiently wait for the second generation!
If that stuff doesn't bother you, it's a great product!!
I am upgrading from a previous Logitech remote (880 Model). For set up this remote was far more easier then the 880. It had all the latest Audio, Video, and Gaming components that it took about 10 min to set up. Also the ability to program functions like WATCH TV and have all the right equipment turn on and others turn off was something I enjoyed with the 880 and was happy to see it carry through to the new model. It fits comfortably in my hand. I can easily hit any button without having to stretch or use two hands. They have added a new sleep function on this remote that will not only turn off the TV but all other devices. A big plus. The only negative compared to the 880 is the battery life. With the 880 I was able to go almost a whole week with out recharging it. This one seems to drain much faster I get about 2 days and then have to charge it. Now a days I have gotten into the habit of placing it on the charger each night.
I have been using a Harmony 890 remote for the past 5 years and love it. It has been dropped on the floor several times due to the shape/design (rounded bottom) and some of the buttons were becoming finicky, so it was time to replace it.
As a fan of Harmony remotes, I had been eyeing the Ultimate One for some time and decided to take advantage for the Boxing Day Sale. The setup was simple, easily transferred the functions from the 890 to this one using the new software. I needed to make a few subtle changes to set it up the way I wanted it, but that was easy enough.
I like the size, and one complaint is the lack of fixed number buttons, but to add them would increase the size considerably. I will get used to the onscreen buttons, as a matter of fact, I already am.
My only other complaint is the shape of the bottom. I thought from the pictures that this would have a flat bottom, it does not. It is also rounded like my last one. I often set the remote on the arm of my chair, as well does my family, and it easily gets knocked off as it does not sit flat. This has taken some reconditioning of myself and my family to lay it upside down or on a flat surface.
All in all, I am happy with this remote, it does everything I want it to do and more.
Overall I am satisfied with the remote. It was not as intuitive to set up as you would expect but through a bit of digging on the web I was able to find most of the answers. It has made it easier for my wife who is not too technical to operate our system. Wish you had the ability to change the order of your activities as they appear on your remote!
We've owned and 880 and 2 720s before this model and I have to say the touch screen is a horrible upgrade. We are always mis-swiping as the direction has to be bang on otherwise you get something else unexpected.
The buttons on the 720 eventually started to become nonfunctional but if they could somehow bring that model back with better buttons, we'd much prefer it over this one. The stand is great, the lithium battery is awesome, the actual buttons are fine, the touchscreen was a shark jump in my opinion.
The wife won't even use this one as we still have to use our remote that came with the smart tv even though there is Smart TV functionality in it...
I would say you should be an advanced level tv remoter to use this device.
After reading a number of mixed reviews and some downright negative ones I was a little hesitant to purchase this remote but I must say this remote is great. I'm brand new to this whole world so I don't have anything to compare it to but I've been using this remote for almost a month now and my experience has been positive.
I wanted to address some of the negatives I've read from other reviewers...
1) East of use/software/programming - Some have said the software doesn't work or is difficult to use. Maybe it's been updated since those comments were posted because the software from Logitech couldn't be more user friendly. It guides you through the process step by step and is very well laid out. I've heard complaints about there not being any numbers. Swipe the touch screen twice either left or right and you've got numbers. You can also change that if you want. Since it has 50 programmable favorite channel presets I hardly ever use the number pad anyway. The remote itself is also very easy to use. It does take a bit of getting used to though because it will be different than the remote you are used to using so there's an adjustment period for the new button/menu layout.
2) Accidental touch screen activating - some people say they are constantly hitting the touch screen while reaching for the buttons above it or that you need 9 inch thumbs in order to reach them. In a month, neither me nor any member of my family (inlcuding two teens) has done this once and each one of us is easily able to tilt the remote in our hands to reach the top buttons. Plus, if you find this is happening to you, there is a screen lock you can activate which simply requires a single swipe to unlock.
3) Doesn't sit well on a flat surface - this is way off. I found it be perfectly balanced and sits equally well beside me on the arm rest or on a wooden shelf. The contoured grippy bottom sits nicely in my hand or anywhere else I put it.
The biggest adjustment for us was probably that you have keep the remote pointed towards your devices until everything is fully powered on as it will adjust the input settings for your devices but only if they are powered on (makes sense though doesn't it?). I highly recommend this remote. For us it got rid of 5 remotes that we were always losing. Having a built in rechargeable battery and a charging cradle to sit in is a bonus as it means we no longer have to worry about dead batteries either.
One of the most frustrating experiences I've ever had. I initially bought the Harmony Ultimate One because of new components in my entertainment center, but soon found that the remote was unreliable [hit and miss] controlling the various devices. Then to make matters worse the lock screen would initiate after several seconds then to unlock it 4 out of 5 times it did not work ... very frustrating. There was no was to turn that feature off.
I thought that obtaining a "hub" would make the signal clearer to the various devices ... boy was I wrong ... it did absolutely no good. Both were returned to Best Buy w/o any problem ... thanks Best Buy.
In short, Logitech should stick to the products that they're good at .. computer peripherals ... their remote sucks. Having said that I've had a Harmony One for the last 5 years without any problems and programming it is a piece of cake.
Ease of use sucks. Lack of hard buttons makes it unconvenient. Sometimes, when in rush, I still use my old Harmony 650. I rated it at four considering that in the near future I will adjust my routines to it. User update is necessary with this product.
Well, simply put, this is an awful disappointment. Got it in the mail, all excited to see it. Plugged it in, computer installed software. Then went to get the Harmony app, and guess what? Didn't recognize the Remote. Didn't even give me the option to switch to that one from my previous Harmony 700. Needless to say, I'm disgusted and I've had to contact Logitech customer service ... as usual.
Avoid the disappointment, don't bother purchase this overpriced paperweight.
May well have to return this if the brilliant folks at Logitech don't hack it into functionality.
Controls all my components (including Denon AVR receiver) and their functions. Online setup was a snap. Any activity now is a one button and all components needed turn on and switch to the correct Inputs. Love this remote.
Harmony user pioneer right here. I have had a Harmony 880 for a number of years, which I loved, but with the constant use I have damaged a button which forced me to look into another remote.
I ended up buying the Harmony Smart Key board with the smart hub. let me tell you, I took that piece of juke back to the store within 24 hours. It wouldn't work properly with my home theatre system. So I said what the heck, lets try the Ultimate One. I get home, open the box and a bright beam of lights burst into my eyes. This glowing new beauty is a work of art.
I hook it to my computer and download the software and within 10 minutes I have my remote operating perfectly with all my gadgets. I admit, if you're new programming a harmony, it may be a bit much while adding the activities for different things to come on of turn off at certain points. but once you understand how it works, you'll love it. I especially love the favorite button. Easy access buttons that have the graphics of each channel which makes it that much more user friendly.
Ive owned the harmony one, the 890 , this for little while
There is no numbers :have to use touch screen , itsdeous
Out of all remotes ive owned the harmony one is far superior, this comes in last in harmony series i would even rather own the 650
Best remote I ever bought, easy to use and program,.
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