Viva from Best Buy >
From computer glitches to smartphone mishaps, Geek Squad can save the day. Our Agents are ready and waiting to set up, support, protect and repair.
Let us help you recycle your old and unwanted electronics. Find out more Best Buy’s commitment to the environment and how your province is working to make a difference.
The Parts Store has millions of parts for your appliance, electronic, and wireless device needs, so if there’s something you’re looking for, chances are they’ve got it.
With our team of experienced, non-commissioned Consultants making a claim will be less stressful. They can help you replace your lost goods quickly and easily.
Best Buy’s Trade-In Program is a great way to trade your gently used electronics for a Best Buy Canada gift card that can be used in-store or online.
Never miss a deal. Sign up for the newsletter.
Join the conversation and learn more about the latest gadgets, technology, and more with Plug-In. Become a member and be a part of the community.
Discuss topics, share your tips and tricks, and check out what products everyone is raving about.
Get the latest news and reviews about technology, movies, music, and so much more.
Welcome to VIVA Chatter! Join the conversation and stay in the know.
Breathe new life into all the bedrooms in your home
Check it out >
Select a delivery destination
Check store stock
Do you have any feedback about this page?
Let us know.
Tell others about your experience with this product.
Purchased one to take it home and discover a broken rotor. Returned to a store and was told the second would be final sale and was asked to inspect the unit. Visually it was fine then I get home to discover only the top rotors spin so no flying this unit. [...]
This is the second Protocol RC Helicopter I have owned.
My first experience was good for what I paid, on clearance, and that should have told me about the quality of it.
The second I purchased and gave as a gift.
I was super embarassed when it gets opened, and it's the coolest gift under the tree and the silly thing won't charge or fly.
So annoyed and felt like a fool for buying it.
Pretty cool toy. It takes practice and patience to master this but once you "get the hang of it" it's lots of fun. My dogs HATE it LOL!!!
bought 2 of these for christmas gifts, 1 for sure doesn't work and will be returned. haven't heard if the 2nd one works or not. but either way - DO NOT buy or go to a r/c dealer for better quality goods. you would expect in working condition right out of the box for the price you are paying. do you get that with these - NO. returning 1 for sure and maybe both if it to also doesn't work.
Easy to fly but if it crashes, chances are one of the lower blades will break.
This is a great r/c heli for the absolute beginer, which I happen to be. You need to be patient, learn to hover before attempting turning and travelling forward or backward. Charging and flying time is as advertised. I've crash landed on carpet numerous times, hit a ceiling fan and have yet to break anything. So far I've only used it indoors and wouldn't recommend as an outdoor heli due to it's light weight, I've purchased a larger heli as well but haven't tried that one.
As far as performance I find this as a good product and have'nt been disappointed.
I would recommend this product to learn how to fly the heli before moving to a larger craft.
I have 3 different helicopters and this is the most used of all of them. It charges much faster (about 20 minutes instead of 1 hour or more) than the larger ones but flies about the same amount of time. It is a perfect size for indoor use and regardless of what people say it takes a lot of abuse, considering... High speed rotors hitting a wall or worse a chair leg etc will break a plastic rotor...you need to understand that's the way it is and order spared parts with early on. I have 2 to share parts and have another spare part kit on order most of the time. Given all that it has been a very fun toy for the whole family. Just buy spare parts! ;)
I was able to order one of these during the boxing week sales.[...]
Picked it up last night, got it home, put in 6 new AA energizer max batteries, and charged it up. Didn't take long to charge, roughly 20 minutes as indicated, and then we were off. Once I had the trim set properly, I was able to control it fairly easily...for maybe 3 minutes, at which point it barely had enough juice to hover a foot from the ground....
So I charged it again...20 minutes later, we are off, hoping to get more flying time as the trim was already adjusted.. this time I was air borne even less than the first time...
So I charged it again...20 minutes later, and it can't even get off the ground....I'd like to note that at each charging, I waited for the green light to indicate charging was done. So at this point, I wasn't very pleased, so I returned it to my nearest store for a refund. It was fun for the few minutes of flight I got, but that was it...
Broke within a few mins. The blades are literally brittle and chip off when they strike something hard - until they break off entirely! Unlike other products have plastic blades that have some bend to them. The Protocol units make you think they are sturdy with metal bodies but you don't know how brittle the blades are. The metal body means that it only can fly for 5 mins after a charge and it drops like a rock to the ground. Plus it doesn't fly right.. it spins around no matter how much you adjust the dial - which makes it crash into things all that much easier. All in all a recipe for disaster, and one sad 11yr old and one broken heli in a few mins. Protocol is Junk. Do not buy!
Got this for Chrismas and haven't stopped playing with it! Super fun and fairly easy to control once you get the hang of it and adjust the spin according to the instructions. As for durability I've crashed it I don't know how many times and it still works. Hit the ceiling, walls, furniture, even the bottom of the tree lol!
My only suggestion would be if you think its going to hit something let go of the throttle so the blades are free to pivot out of the way.
All in all a good introduction to RC helicopters and a good way to gain the skills required before you move up to the big boys.
Great Fun! Takes some use to get the flight characteristics down.... Very accurate and easy to fly!! Awesome value!
[...] first use, broken. This product is very fragile.
DO NOT BUY !!!!! Lightly fell to ground from about 6 feet and propeller Shattered.... TOUGHCOPTOR i think not. Spend the extra money and get the bigger one. This thing is smaller than a hamster and VERY fragile.
SAVE on a wide selection of products in stores and online
Shop all DEALS >
Pre-order in-store today
and receive a $50 store credit with new or renewal activation
Learn More >
SAVE up to 70% on a huge selection of cookware
Shop Now >
NEED HELP? Give us a call at 1-866-BEST-BUY (237-8289)
© 2015 Best Buy Canada Ltd. All rights reserved. For personal, noncommercial use only.