Samsung 36" 28.1 Cu. Ft. French Door Refrigerator (RF28HFEDBSR) - Stainless Steel

  • Model #: RF28HFEDBSR
  • Web Code: 10290081
  • Release Date: 02-10-2014

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Overview

There's room for more than just mustard and mayo in the Samsung 28.1 cu. ft. three-door French door refrigerator. With space to store jugs of milks, platters of food, and tons of leftovers, this spacious fridge will keep the whole family happy. The attractive three-door design and multiple shelves keep everything inside nicely organized.

More Information

Notable Characteristics:
  • 28.1-cubic-foot capacity provides lots of room for your family's groceries
  • French door design provides flexibility for storing larger items such as party platters and allows you to open one door at a time
  • Stainless steel finish makes this fridge look stunning in any kitchen
  • ENERGY STAR certified to help you save energy and the environment in the long term
Additional Features:
  • The Twin Cooling Plus System uses two evaporators and a single compressor to independently control the temperatures of the refrigerator and freezer compartments
  • Five split glass shelves help keep your refrigerated goods organized
  • High-efficiency LED lighting illuminates the fridge so you can easily see everything inside
  • Ice and water dispenser with water filtration keeps fresh water and ice at your disposal
  • Two clear humidity-controlled fruit and vegetable crispers keep your produce fresh
  • Pull-out drawer freezer features two pull-out storage baskets to organize your frozen foods

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What's in the Box?

  • Samsung Refrigerator
  • Manual
  • Filter
  • Warranty

Manufacturer's Warranty:

  • Parts - 1 Year(s)
  • Labour - 1 Year(s)

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Customer Reviews

4.6 / 5
Based on 627 review(s) More about Customer Reviews

Ratings in Detail

  • 5
    422
  • 4
    171
  • 3
    24
  • 2
    3
  • 1
    7

Positive vs. Critical Reviews

Positive 98%

617 Reviews

Critical 1%

10 Reviews

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  • from Toronto, ON
1.0

Disappointing on all levels

I purchased this fridge about a year and half ago and recently it has been making incredibly loud noises. We looked in the manual and at first saw the warranty for the USA which is 5 years, but then realized that in Canada it is only 1 year. We called customer support and were on hold for half an hour, hung up on, then called back. Finally, we were transferred again, waited another 10 minutes and then the person we spoke with, from the management teams, was incredibly rude and unhelpful. The person would not respond when we would ask questions, so there would be long silent gaps in the phone and she offered no attempt at troubleshooting the fridge. After a long pause, when we thought they were looking up warranty, they said, "do you have anymore questions?", obviously just trying to end the phone call rather than help us with what we needed. They told us that there was nothing they could do, when we asked if there was anybody superior to her they said that this was the management team. If that is how incapable the management is then there is absolutely no hope for respectful customer support from Samsung. I am appalled by the lack of care and consideration given to customers. She told us we would have to call an "authorized Samsung service provider", who is a third party, in order to have our fridge looked at. We live in Toronto and in the city of Toronto there is only 1, which is ludicrous, in the entire GTA there are only 3. So I imagine having them come to our house to service our fridge is going to be incredibly expensive. When we bought this fridge we were replacing a 25 year old fridge. I am incredibly concerned about the environment and the idea of having to replace a fridge every couple years is quite disturbing for me; an appliance that should last 10-20 years at least. In the past 19 months we have purchased a washing machine, which was recalled, a fridge which is failing, a dishwasher that we have had to fix on several occasions, and a dryer that we are just waiting to have issues with at this point; all of which were Samsung. Not only would I not recommend this to someone but I would strongly urge people not to purchase this or any other Samsung appliance for that matter. Update: I finally had a Samsung authorized service provider come look at my fridge and he knew exactly what was wrong with it right away because he had seen it before. They ordered the part from Samsung, and my fridge in this time completely stopped working, it has been 3 weeks and there is still no part. I called Samsung and they were incredibly unhelpful and provided me with no resolution. I have nothing positive to say of Samsung. My fridge currently is still not working and has not for over a week.


  • from London, ON
5.0

Great Fridge

Big.. lights inside .. large freezer All i need for my big family.. and also quiet


  • from Victoria, BC
5.0

Great Fridge

Quiet. Big enough for our family of 5. We love the look and function. The tray for the water dispenser is annoying but it is currently sitting in a drawer.


  • from Vancouver BC
4.0

4 STARS*

Great space, very nice fridge. Ice & water dispenser great. Only little thing I dont like is that I have to wiggle out the veggie bins if they need to be removed because french doors dont open enough for them to be easily pulled out.


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