Pre-Black Friday

VIP
SALE

is now over

Find fabulous DISCOUNTS and
DEALS, plus in-store EXCLUSIVES
too hot to advertise!

Common VIP Sale Questions

When is the next VIP SALE at Best Buy Canada?

We hold VIP SALES several times a year and the next one (called the Pre-Black Friday VIP SALE) is coming up on November 24th, 2016 in stores and online. If you're shopping online, make sure you complete your purchase before November 24th, 9pm ET since we're closing the site for maintenance before our Black Friday SALE starts.

Which stores will have DEALS for the VIP SALE?

All of them! There’s plenty of exclusive in-store DEALS that are too hot to advertise online, so you can also shop the VIP SALE in stores (assortment will vary by store). Use the Store Locator to find the closest location to you.

Will the Reserve and Pick Up option be available during the VIP SALE?

Due to limited quantities, a small selection of our hottest VIP SALE door crasher DEALS won’t be available for Reserve and Pick Up while the SALE is on. These DEALS will be clearly identified on the site to avoid any confusion and other items on the site can be reserved, as normal. Once the SALE is done Reserve and Pick Up will be available for all items once again.

What is your shipping policy for the VIP SALE?

We offer free shipping on any VIP SALE order that is over $35 and doesn’t require Scheduled Delivery. To learn more, check out our free shipping policy. Delivery times will vary based on the destination, but you’ll be able to see when you can expect to receive an item by checking the information next to the Add to Cart button on any product detail page.

What do I do if a VIP SALE DEAL is sold out?

Unfortunately, when we run out of a VIP SALE DEAL, it's gone. Since we offer such great prices, our DEALS are limited by both time and the amount of stock we have. To avoid missing out, stay up to date on our VIP SALE as well as our other amazing DEALS and online SALES with e-mail alerts, by following us on Twitter, or by liking us on Facebook.

Are there any changes to your Lowest Price Guarantee?

The Lowest Price Guarantee does not apply to Pre-Black Friday VIP, Black Friday, Cyber Monday or Boxing Day/Week Sale prices (Nov. 24, 12:01am ET through Dec. 1, 2016). You can request a price beat on purchases made from Nov 4, 2016 to Jan 8, 2017 instead of the usual 30 day limit. To ensure quality service, price adjustments will not be processed on November 25th and December 26, 2016. Stores in Sault St Marie (Ontario), and all stores in Quebec and Atlantic provinces will not be able to process price adjustments on December 27th. Some conditions apply.

On the day of the SALE

What is a "queue page"? What should I do if I land on one?

We use a queue system to regulate high amounts of traffic during our biggest SALE of the year, in order to provide a smoother experience for everyone. If you hit a queue page please leave the page open and do not refresh -- this will allow you to move through the queue as quickly as possible.


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