Best Buy Canada - HELP

CUSTOMER SERVICE

Ordering
	What is your online price guarantee? How do I place an order? How may I pay for an online purchase? How can I check my order's status? Can I cancel or modify my order? See More

Shopping
	How do I unsubscribe from the Best Buy mailing list? What if I forget my password? How do I change my password? What is the Wish List, and how do I use it? What are your ratings for software and video games? See More

Shipping
	How do I track my order? If I order today, when can I expect to receive my order for in-stock products? What happens if I order in-stock, pre-order, special delivery, and out-of-stock products in the same order? When will I receive pre-ordered products? How do you deliver special items? See More

Store Pickup
	How do I use In-store Pickup on BestBuy.ca? When can I pick up my online order at the store? What should I do when I get to the store? What do I need to bring to the store? Why do I need my credit card to pick up my order? See More

Returns
	Exchanging or returning products purchased in-store Email return/exchange qualification form. What is your return policy? How do I return an item? How do I exchange or return a defective product I bought online? See More

Digital Dollars
	How do I use Digital Dollars? What are Digital Dollars? Conditions of use for Digital Dollars (Digital Coupons) Are Digital Dollars refundable? See More

Gift Cards
	How do I use Best Buy Gift Cards online? See More

Performance Service Plan
	How does a Performance Service Plan (PSP) work? How does a Product Replacement Plan (PRP) work? What service plans are available? How do I find out if my product is eligible for a service plan? May I return my service plan? See More

Credit Card/ Financing
	Will I receive a receipt for my transaction? What are the different ways I can pay for my order? Is my transaction information secure? Will my credit card information be secure? Can I enhance my online shopping security? What is “Verified by Visa”? Can I pay Best Buy credit card bills online? See More

Learn about E-mail Fraud
	What is phishing? How does phishing work? What do phishers do with your personal information? What you should watch for? What extra precautions can you take with Best Buy? See More

Services
	What installation services do you offer? What is the Geek Squad? How do I get my computer repaired? How do I get home audio and video products installed? What does installation include? See More

Policies
	What is your Safe Shopping Guarantee? How can I exchange or return items I bought in-store? What are Best Buy's Online Policies? What is Best Buy's Privacy Policy? What are Best Buy's Conditions of Use? See More

See Also

Contact Us

Company Info

Top 5 FAQs
1.	How do I track my order?
2.	How do I get an estimate of the shipping time?
3.	What if I forget my password?
4.	How do I return an item?
5.	What is your online price guarantee?

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