Baby Samplers Club – FAQ

  • What is the Baby Samplers Club?

    The Samplers club is a community of parents-to-be or parents with a baby under age 2 who are eligible to test and keep baby products for FREE in exchange for writing reviews.
  • How do you sign up?

    Simply sign up here.
  • Is the Samplers Club free of charge?

    Yes!
  • Who is eligible?

    Parents-to-be or parents with babies under age 2 are eligible. Parents must be Canadian residents over the age of majority in their province.
  • When I sign up, am I guaranteed a sample?

    No. Samplers will be randomly selected from all Samplers Club members who have a child/due date that matches the recommended age for the product sample.
  • If I am selected and I do not want to review the product, can I decline?

    Yes.  You will always be given the option to decline. You will still remain eligible for future samples.
  • How many times could I potentially receive a sample?

    There is no limit. You will be eligible until your child reaches the age of 3.
  • Do I need to send the sample back after I review it?

    No, it’s yours to keep. Enjoy!
  • Can I opt out of the program?

    Yes, you can cancel your membership at any time. Just click on the unsubscribe link at the bottom of the Samplers Club emails or email us at samplersclub@bestbuycanada.ca
  • What happens when my child turns 3?

    Your Samplers Club membership will be automatically cancelled.
  • What if I don’t review the product within 30 days?

    Samplers who receive a sample but do not complete a review within 30 days will be removed from the Samplers Club and will not be eligible for future samples.
  • Is my personal information safe?

    Yes, the information you provide will be handled according to Best Buy's Privacy Policy, .As a precaution, we do not recommend using your real name or any personal identification in your review.
  • After I agree to receive and review the sample, what if my sample doesn’t arrive or arrives damaged?

    Email us at samplersclub@bestbuycanada.ca and we’ll sort it out for you!
  • How do I submit my review?

    There will be a link to the product page in the email notifying you that your product has shipped. Use your registered username when you review the product as proof of your sample review.
  • I forgot my username, how do I retrieve it?

    Email us at samplersclub@bestbuycanada.ca and we’ll look after it.
  • Where will my review appear?

    Your review will be posted on BestBuy.ca below the written description on the product’s web page. By participating in the Samplers Club, you agree that all product reviews you provide are the property of Best Buy. 

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