Bose QuietComfort 20 In-Ear Noise Cancelling Headphones with Mic (Apple) - Black

  • Model #: QC20 MFI BLACK
  • Web Code: 10381289
  • Release Date: 08-23-2015
Sold and shipped by: Best Buy
{{primarySeller.rating.rating.toFixed(1)}} seller rating, {{primarySeller.rating.count}} review(s)


Tune out the world, or tune into it. With the Bose QuietComfort 20 Acoustic Noise Cancelling headphones, you can fully immerse yourself in your tunes with noise cancellation or hear what's going on around you with Aware mode. StayHear+ tips offer a comfortable fit, while an inline mic and remote make it easy to control your tunes and take calls.

More Information

  • Noise cancelling design: Turn on noise cancelling and say goodbye to the ruckus around you. These ear buds feature Bose Acoustic Noise Cancelling technology to deliver noise reduction that rivals any full-sized headphones.
  • Mesmerizing sound: Exclusive TriPort headphone technology and Active EQ produce lifelike sound to give your music a depth and balance that keeps your favourite tunes fresh and alive.
  • Luxury for your ears: Proprietary StayHear+ tips are extremely soft and offer a secure fit so your ears stay comfortable during long listening sessions.
  • Convenience at your fingertips: An inline microphone and remote lets you switch between calls and music with select iPhone models.
  • Let the world in: Going for a run and want to still be aware of your surroundings? Activate Aware mode at the touch of a button to hear what's happening around you without having to remove your headphones
  • Long-lasting battery: The rechargeable lithium-ion battery lasts up to 16 hours of use. Even if the battery runs out, you'll still be able to enjoy your tunes with Bose quality sound.

What's in the Box?

  • Case
  • USB Cable
  • StayHear Tips

Manufacturer's Warranty:

  • Parts - 1 Year(s)
  • Labour - 1 Year(s)

Geek Squad Protection

We fix it or replace it.

Choose the coverage that’s right for you when you click Add to Cart.

  • Headphone Style
    In-Ear/Ear Bud
  • Band Style
  • Sports & Fitness Ear Clip
  • Sound Isolating
  • Noise Cancelling
  • Echo Reduction
  • Wireless
  • RF Wireless
  • NFC Ready
  • Wireless Talk Time
    Not Applicable
  • Wireless Standby Time
    Not Applicable
  • Charge Time
    Not Applicable
  • Effective Wireless Range
    Not Applicable
  • Designed for Sports
  • Designed for Kids
  • DJ Style
  • Professional Grade
  • Water/Sweat Resistant
  • Inline Volume Control
  • iPod/iPhone Control
  • Built-in Mic
  • Folding
  • Cord Length
  • Plug Material
  • Plug Size
  • Plug Shape
  • Ear Cushion Material
  • Driver Unit Size
    Not Applicable
  • Power Source
    AAA size battery
  • Frequency Response
    Not Applicable
  • Impedance
    Not Applicable
  • Magnet Type
    Not Applicable
  • Sensitivity
    Not Applicable
  • Colour
  • Weight
    44 g
  • What's in the Box
  • Warranty Labour
    1 Year(s)
  • Warranty Parts
    1 Year(s)



Customer Reviews

4.8 / 5
Based on 437 review(s) More about Customer Reviews

Ratings in Detail

  • 5
  • 4
  • 3
  • 2
  • 1

Positive vs. Critical Reviews

Positive 99%

433 Reviews

Critical 0%

4 Reviews

Rate & Review this product

Tell others about your experience with this product.

Write a review

  • from Toronto, ON

Highly recommend this product - a 5 stars product

The noise cancellation feature is amazing. I used it in a long plane ride, it blocks off most of the mechanical noises on the plane, making the music so much more enjoyable to listen to. It s worth the money.

  • from Calgary, AB

Very disappointed in BestBuy. Purchase from Bose website instead.

Three stars for the product. Zero stars for BestBuy. I adamantly was told by the young cashier that BestBuy offers a 30 day return for OPENED and USED earphones. "If you do not like them, bring them back". This seemed reasonable since the Bose Canada website offers a 30 day no questions asked return policy if you are not satisfied with the earphones. This is not the case at BestBuy where once you open the earphone package you own the product. Now I am stuck with an expensive product I am not happy with. If you are looking to purchase these earphones, shop at the Bose Canada website so you have the 30 days to try them and have the ability to get your money refunded. Even better, is buy the earphones from the Bose Outlet in the US, if you happen to be shopping at an outlet mall, where they are much cheaper, and Bose USA offers an extended three year warranty with accident protection for less than half the price BestBuy is asking for two years of protection. I knew better since I never shop at BestBuy due to their poor return policy and sure enough... Hopefully this helps others out.

  • from Chambly, QC

Bose QuietComfort 20 In-Ear Noise Cancelling Headphones with Mic (Apple) - Black

I am totally satisfied with these earphones. These are the most comfortable in-ear buds I have tried so far. They are very light, have a handy clip, and volume. The sound is amazing and the noise cancellation is astonishing. At first, I was hesitant because of the price which I found rather expensive, but after the first day of use, I was really delighted with my purchase.

  • from Canada


I was sceptical when buying these 3 years ago because of the obvious price issue. I haven't looked back since buying them best purchase I've made in a while. Sounds amazing. Noise cancellation is awesome. And I've been using them for 3.5 years so super durable. Only problem sometimes is the clunky battery case but I've seemed to get used to it

  • from Amherstburg, ON

A must have

I love them. Great to travel with.

  • from Toronto, ON

Super Product

Super Product. Best on the market

  • from Surrey, BC

Satisfied customer

Happy with the purchase. The noise reduction is great in noisy environments like offices and buses. Noise reduction is limited at higher frequencies, but superb at lower frequencies. Sound quality is very acceptable with solid bass, decent midrange and reasonably smooth highs, and a nice wide soundstage. The noise reduction needs to be turned on for best fidelity. I find them to be very comfortable and I can wear them for hours at a time without a problem. They may seem expensive but the excellent noise reduction, comfort and high quality sound make them a good value in my book.

  • from Burnaby, BC

Awesome noise-cancelling headphones

I love these headphones! They are small and powerful. I love using them at work, they help me focus and block all other distractions. Only downside to them is the little noise cancelling device on the wire -- just need to make sure that's secure if you're about to workout.

  • from Vancouver, BC

Highly recommended and Travel friendly

I love my over-the-ear Bose noise-cancelling headphones which I have had for 10 years and still work reliably. However these original headphones are bulky so travelling with them wasn't always practical. Decided to purchase Bose's QC20 in-ear noise-cancelling headphones in Oct. 2015. I do not regret this investment as I've used it at home to listen to music and watch movies online, but have also travelled with them on airplanes and trains. Very effective in cancelling airplane engine noise, squeeling train wheels, and traffic noise. Also greatly reduced an agitated baby's cry on an airplane. Small enough to tuck into my handbag.

  • from Toronto, ON

Great Headphones

I purchased the Bose Quiet comfort 20 in ear headphones because I work in a noisy office and it is hard to concentrate. They are amazing at blocking out noise and you can turn the noise off & on with the touch of a button. They are also super comfortable with the rubber like ear pieces. Much more comfortable than any other earphones or ear plugs I have ever tried. They also come with 3 size ear pieces to ensure you get the right fit. I was uneasy about spending a premium amount for headphones, but was definitely worth it.

  • from Montreal, QC

Not worth the price

I bought these earphones recently and they are horrible! Yes everyone have difference ear size. But have these people used other earphones before praising these? If you use the noise reduction feature .. the songs volume go up and down at random times, which is very uncomfortable! That's a big issue right there ? Even regular earphones don't do that!

  • from Dartmouth, NS

Escape the outside world

Use these every year to go down make all the difference on a flight to either listen to music or watch a movie.....being able to shut off the outside and walk down the beach in total silence is pretty cool, worth the money

  • from Richmond, BC

Really good

I got these about a week ago and was concerned about noise cancelling feature. However, these really surprised me. I commute via Skytrain and it is able to cancel almost all of the outside noise - for a clear crisp sound. Really good and will strongly recommend.

  • from Richmond, BC

Incredible Noise Cancellation

I was stunned by how well these headphones work. My home office is next to our laundry room - I put the headphones on, and couldn't hear the washer and dryer. They really are that good. Noise cancelling isn't perfect, but it is very close. I have used them on airplanes, and it is great to be able to hear music at a normal level, rather than trying to overpower the engine and cabin noise. The are certainly not cheap, but if you are in a noisy environment, they are worth the cost.

  • from Regina, SK

Would recommend to anyone

I was very uncertain as to whether I should buy these or the over-ear equivalents from Bose. But from the first time I used these, I have absolutely no regrets. The noise cancelling on these headphones is simply life-changing. I have had these headphones for a year now and I have had no issues with durability or defects. No complaints about the sound quality or the battery life of these headphones. If you are looking for an extremely portable pair of headphones with exceptional noise cancelling, you will not regret buying these.

  • from Saint Catharines, ON

Great sound, durability less so

Although I do not usually like to buy warranties on electronics Bose earphones always combine great sound with terrible durability. I generally consider the true price to include a two year warranty times two. In first two years the phones were replaced twice during.After the second replacement I bought the warrant a second time.

2 Review(s) available in French
Show 6 More Reviews
US Customer Reviews

We've incorporated US Best Buy's customer reviews so you have access to as many reviews as possible to help with your purchasing decision.

Best Buy Gift Card
Best Buy Gift Cards
Best Buy Credit Card
Best Buy Credit Cards
Best Buy Reward Zone
Best Buy Reward Zone