Bose QuietComfort 20 In-Ear Noise Cancelling Headphones with Mic (Samsung/Android) - Black

  • Model #: QC20 SMSG WHITE
  • Web Code: 10381287
  • Release Date: 08-23-2015
Sold and shipped by: Best Buy
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Tune out the world, or tune into it. With the Bose QuietComfort 20 Acoustic Noise Cancelling headphones, you can fully immerse yourself in your tunes with noise cancellation or hear what's going on around you with Aware mode. StayHear+ tips offer a comfortable fit, while an inline mic and remote make it easy to control your tunes and take calls.

More Information

  • Noise cancelling design: Turn on noise cancelling and say goodbye to the ruckus around you. These ear buds feature Bose Acoustic Noise Cancelling technology to deliver noise reduction that rivals any full-sized headphones.
  • Mesmerizing sound: Exclusive TriPort headphone technology and Active EQ produce lifelike sound to give your music a depth and balance that keeps your favourite tunes fresh and alive.
  • Luxury for your ears: Proprietary StayHear+ tips are extremely soft and offer a secure fit so your ears stay comfortable during long listening sessions.
  • Convenience at your fingertips: An inline microphone and remote lets you switch between calls and music with select Samsung Galaxy smartphones.
  • Let the world in: Going for a run and want to still be aware of your surroundings? Activate Aware mode at the touch of a button to hear what's happening around you without having to remove your headphones
  • Long-lasting battery: The rechargeable lithium-ion battery lasts up to 16 hours of use. Even if the battery runs out, you'll still be able to enjoy your tunes with Bose quality sound.

What's in the Box?

  • Case
  • USB Cable
  • StayHear Tips

Manufacturer's Warranty:

  • Parts - 1 Year(s)
  • Labour - 1 Year(s)

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  • Headphone Style
    In-Ear/Ear Bud
  • Band Style
  • Sports & Fitness Ear Clip
  • Sound Isolating
  • Noise Cancelling
  • Echo Reduction
  • Wireless
  • RF Wireless
  • NFC Ready
  • Wireless Talk Time
    Not Applicable
  • Wireless Standby Time
    Not Applicable
  • Charge Time
    Not Applicable
  • Effective Wireless Range
    Not Applicable
  • Designed for Sports
  • Designed for Kids
  • DJ Style
  • Professional Grade
  • Water/Sweat Resistant
  • Inline Volume Control
  • iPod/iPhone Control
  • Built-in Mic
  • Folding
  • Cord Length
  • Plug Material
  • Plug Size
  • Plug Shape
  • Ear Cushion Material
  • Driver Unit Size
    Not Applicable
  • Power Source
    AAA size battery
  • Frequency Response
    Not Applicable
  • Impedance
    Not Applicable
  • Magnet Type
    Not Applicable
  • Sensitivity
    Not Applicable
  • Colour
  • Weight
    44 g
  • What's in the Box
  • Warranty Labour
    1 Year(s)
  • Warranty Parts
    1 Year(s)



Customer Reviews

4.7 / 5
Based on 207 review(s) More about Customer Reviews

Ratings in Detail

  • 5
  • 4
  • 3
  • 2
  • 1

Positive vs. Critical Reviews

Positive 98%

203 Reviews

Critical 1%

4 Reviews

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  • from Toronto, ON

Great Product

I already had one of these and loved it, just recently bought one for my mom and she loves it.

  • from Brantford, ON

Excellent sounding and great noise cancellation

I bought these for listening on a motorcycle, and they work fantastic. They really do block out much of the road noise but you can still hear sirens or an ambulance. They are great for this because the controls are easy to use with gloves and the controls are far away from the earpieces. The newer cordless bluetooth models do not work well for this. To top things off they have an addictive sound quality. They never sound harsh or bright. I use these at night too, helps you sleep soundly if your better half snores:)

  • from Toronto, ON


Spent the large money but the earpieces are too delicate and broke within a year of less than normal use. Bose would neither repair or replace. Noise cancelling is good but at what price?

  • from Barrie, ON

Close to 5 but issue with in-flight connection

I love these. They fit well once I put the small ear plugs on. The performance is simply outstanding on an airplane. On their own at home they provide good sound. I really like them. On an airplane with the huge background noise, the noise cancelling is a god-send. It is so effective with or without music that you must be careful if you actually want to hear things at all because it cuts the sound out. Incredible for ipod, phone listening or listening with the on-board system. Except on thing. The connector when used on 4 recent Air Canada flights doesn't work great. I had to pull it out or in or turn it a certain way to get it to work properly. I think its because of the Samsung controls build in. I have been able to get them to work each time but if I move it may cut out. Not ideal. Is it Bose's fault or Air Canada ... not sure. I may buy a short adapter or cord with a simple connector and see how it works. That's the reason this is 4 stars and not 5. Good luck and enjoy.

  • from Niagara

Very comfortable

I bought these for travelling and they are fantastic for that! The noise cancellation is what you'd expect from Bose. The sound quality is pretty good. The ear pieces is comes with are very comfortable for my ears. My wife has small ears and she said that they don't fit correctly. So I think if you have "average" sized ears or no problems with wearing ear plugs or other soft in-ear headsets you will be pleased. I'd recommend these to travelers or people who want some peace and quiet. They offer almost a surreal experience with the nose cancellation that took some getting used to.

  • from Saskatoon, SK

Great earphones

Love the ear phones . Noise canceling works great. Sound crystal clear. Very comfortable to wear. You get what you pay for much better then cheap varieties.

  • from Surrey, BC

Very Good!

Very happy overall with the Quietcomfort 20 ear buds. I bought them mainly to deal with a noisy office but I find I use them everywhere outside the home. The noise cancelling technology works very well. A real surprise is how good they sound. I wasn't expecting great sound, but it's very musical. However it takes a while for them to sound their best, there is a break in period. Also they sound best with noise cancelling turned on. They are also very comfortable. I can hardly feel them. The price is high but the noise reduction works so well that they are worth it. Drawbacks? There's a couple. The battery pack is a bit cumbersome and gets in the way. Also when I'm riding the bus, if the bus goes over a bump in the road or expansion cracks on a bridge - anything that causes a sharp low frequency sound - the noise cancelling circuitry overloads causing a very audible pop sound. Despite these annoyances I am happy with them.

  • from Sherbrooke, QC

not bad product

the sound cancelling is not bad since it's first time to have one. I bought it to used it in the aircraft but not yet. without the sound cancelling, it's useless because the design in ears is noisy if the sound isolation is off and the Samsung one is away better if we compare it without the sound cancelling. it's good overall but the price is high for it.

  • from Sherbrooke, QC

not bad product

it's first time to used sound cancelling product. for this QC 20 Bose. it's nice when u use the sound cancelling option. however, when the sound cancelling is off, it's like any cheap headphone and the Samsung headphone which comes with the Galaxy phone is away better then this. honestly, it doesn't worth this amount of money. the reason I bought it is for the aircraft which I didn't use yet.

  • from Delta, BC

Worth Every Penny!

I bought these specifically for watching movies in flight on my Android tablet & they are AMAZING! Spectacular sound quality & noise cancellation. Unfortunately, they don't stay plugged securely into my Android mobile, so I'm buying another pair, without the noise cancellation.

  • from Ottawa, ON

Expensive but SOOO WORTH IT if you travel often!

Yes, these are expensive. Yes, you can get two sets of headphones that sound similar to this set for the same price. Yes, the "little" battery/controller dongle near the headphone plug is annoying. Yes, the earpiece fit is "weird". Yes, I'm worried about the cord breaking at the dongle at some point or the "custom" earpieces falling apart. BUT when you sit right next to the engines in a Boeing 767 or 777 at take off, flick these on and the overwhelming roar of the engines at take off turns into the sound of a water tap running in a distant room. When the earpieces mentioned above are so comfortable you can wear them for 7-8 hours straight with no sighns of discomfort and you can listen to music at a volume similar to one you can use in a typical open floor plan office, all of the things I mentioned above become nothing more but minor annoyances. These things have an almost-magical level of NC for engine noise. I have now used them for around 20 hours of flight time (probably 25 hours with airplane engines on) and they have completely transformed my travel experience. They don't block out people nearly as well in my experience but the earphones themselves definitely muffle other sounds also. By the way, I have checked out Bose over the ear QC15 and QC25 and believe it or not, QC20s (subjectively) have MORE NC than those bigger headsets! So if you travel often and can benefit from tuning out engine noise, get these. And if you don't need NC - there are much much cheaper options out there. If you are going to get these, I have two tips for you: 1) Earphone fit - make sure it seals your ear well or these won't work. What I do is put them in my ear, put the protruding part "inside" the ridge on the back of my ear and twist the headphone slightly so that the protruding part of the earphone rests firmly on that ridge 2) Using these with airplane audio - many airplanes have earphone connectors on the inside of the armrest and since the dongle is so close to the plug, I think there is a high probability that you will accidentally damage either the plug or the dongle with your leg. I use a 6" earphone extension cable with a right-angle 4-pin plug and it works great by moving both the earphone plug and the dongle on top of my leg with plenty of room for it to move without getting wedged and damaged.

  • from Brampton, ON

A must have for frequent travellers

For me, these headphones have become an essential work device, despite the high cost. I am a frequent air traveller and I have used many different types of ear buds from different companies. The sound quality is good (others do a better job for cheaper), however, the noise cancelling is the best I have experienced. No longer do I fear sitting beside crying babies or loud talkers... with the flick of a switch, I can shut them off. This bose set works perfectly with my Samsung phone and there is no comparison to the crappy free headphones that come with the phone. I do find that the ear tips get uncomfortable after a couple of hours in my ears, but after a short break, I'm usually good to go again.

  • from Kitchener, ON

Cant say enough!

I have a pair of QC15 and the noise cancelation on these ones are same if not better then Qc15. I have tried beats and they looked much nicer but performance and comfort wise, they are no where near the bose headphones. buy beats if you want to go for looks or buy bose if you want to enjoy the music you like listening to. When i review anything i try to review how the manufacture is when it comes to complaints.

  • from Kitchener, ON

Awesome Noise Canceling Feature

Awesome Noise Canceling Feature Good sound quality.. Can't compare with HiFi headphones but it's not bad.

  • from chatham


do not buy these, they're overpriced and they break easy

  • from Toronto, ON

excellent noise cancelling headphones

excellent noise cancelling feature , excellent sound and other features

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