Canon PIXMA Wireless All-In-One Inkjet Printer (MX492)

  • Model #: MX492
  • Web Code: 10360807
Sold and shipped by: Best Buy
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The Canon PIXMA MX492 all-in-one inkjet printer offers printing, copying, scanning and fax, as well as WiFi connectivity for convenient, wireless printing from your mobile device. This model sports a 30% reduction in size for a better fit in more limited spaces. It's loaded with time-saving features, including an automatic document feeder.

More Information

  • Compact size, at 30% smaller than previous MX models, is easy to fit in various places
  • Versatile WiFi-enabled machine allows you to print photos or documents from your mobile device, or print and scan wirelessly using convenient features like PIXMA Printing Solutions
  • Use Google Cloud Print and AirPrint to print wirelessly from your compatible smartphone or tablet practically anywhere in the house or office there's WiFi connectivity
  • Fully integrated automatic document feeder can hold up to 20 sheets
  • Hi-speed USB for fast data transfers between your computer and the printer
  • Prints up to 4.4 ipm (images per minute) in colour and 8.8 ipm in black
  • 4800 x 1200 dpi blank and colour print resolution for quality and detailed photos and professional-looking documents
  • Flatbed scanner at 600 x 1200 dpi scans up to 8.5" x 14"
  • Optional XL ink cartridges allow you to print longer before replacing them
  • My Image Garden software compiles all your favourite printing features, such as Special Filters and Full HD Movie Print, in one software application for convenient access
  • Organize photos with calendar view and facial recognition using My Image Garden
  • Compatible with Mac or PC

What's in the Box?

  • PIXMA MX492
  • Power Cord
  • TEL Cable RJ11
  • Ink Cartridge PG-245
  • Ink Cartridge CL-246
  • CD-ROM


  • Parts - 1 Year(s)
  • Labour - 1 Year(s)

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Customer Reviews

2.8 / 5
Based on 47 review(s) More about Customer Reviews

Ratings in Detail

  • 5
  • 4
  • 3
  • 2
  • 1

Positive vs. Critical Reviews

Positive 53%

25 Reviews

Critical 46%

22 Reviews

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  • from Calgary, AB

Terrible choice in printer

Cant say a whole lot of good about this printer. If its not connection issues every time you go to use its any other number of errors like jamming brand new paper and saying load paper while there is paper in with the casette closed and engaged as it should be or any other thing that could go wrong. If youre thinking about buying this i would keep looking. i cant recall a time ive used this thing in the last year since buying that it hasnt taken atleast 30 minutes of F'ing around with it for a simple print. Garbage just an awful product.

  • from Toronto, ON

Worst printer in existence

I never break stuff, but I got so frustrated with this printer I actually physically destroyed it!! Never buy one! Over complicated. User interface completely not user-friendly. You would save more time and money going to the library and printing there. Even that will be faster than using this printer!! Please, don't buy it!

  • from Calgary, AB

It is so bad

nope, returned it after 10 days. just not working. connectivity is a hit and miss. good luck

  • from Toronto, ON

do not buy!!!

The worst printer and scanner I have ever head. It NEVER EVER detects wifi so you have a huge problem with scanning anything. Colors are faded. It is hard to manage, very difficult to set up anything. Horrible!!!

  • from Burlington, ON


Not happy, would work for 1 day then next day not over and over again had to reinstall every day. I had a printer for 12 years paper never once jammed or gave me a single problem. it became obsolete to windows 10 I had installed. That is how I thought printers were.Good reliable functioning products. Now garbage. I read reviews for first time and am shocked that as consumers we THINK we have to tolerate this. Not acceptable in an age where we are advancing? This piece of crap jammed first time and there after.

  • from Ottawa, ON

Recommend looking elsewhere

DISCLAIMER: I have a PIXMA 432, not this exact model. That said, I don't think I will consider Canon again. The drivers were bloatware, loaded with features I will never use. The self cleaning function was all but useless, and unlike other inkjet printers, I couldn't figure out how to remove the printheads for a physical cleaning. While I got the WiFi to work OK, I couldn't get my PC to recognize the physical connection. This meant scanning, a feature I wanted, didn't work. Print quality was just OK. But due to the printhead problem, the unit was scrap after only 2 years -- and I don't print all that much. Saving grace? It was only 50 bucks on sale. Still, I wished I had spent a little more and gotten better.

  • from Campobello Island, NB


I am a real estate agent and thought I was making a wise runs out of ink less than two days, when scanning important documents, it shifts them to the side, then snags them. The printer has basically never worked, have to go to the library for printing, and the scanner has always been hit and miss, but now it's wait 15 minutes for one page. All the good reviews (the ones that start negative but end with a positive "I figured it out" five stars) are likely fake. I live three hours from purchase site, or else I would've taken it back. This machine has probably hurt my business, as well, and, from what I've heard, a good printer can be bought for way less.

  • from Montréal, QC

Wifi doesn't work,

Wifi doesn't work, and the unit constantly has to be restarted.

  • from Brampton, ON

Good Printer

Great value for the price. The bad reviews are really unwarranted. Set up is easy and all the features that a printer should have are there.

  • from Sarnia, ON


Great printer for the price, video really made setup an ease

  • from Vancouver, BC

Slow printer

Super slow, no duplex printing, not worth your money

  • from Toronto, ON

Wifi doesn't work, and the unit constantly has to be restarted.

As I said in the title, rarely have I been able to get the wifi printing to work. The whole unit is built cheaply and even to get wired USB printing to work, you have to keep restarting it.

  • from Philadelphia, PA, USA

Awesome printer

Note: for fellow Mac users, if you go to system preferences and select printer/scanner and then select scanner, you will be taken to a screen where you can scan your document, photo, etc...It took me a couple of times to get it, but it does work. After you hear the printer scanner, the image will not show up on the screen viewer until you click on the "preview" option. The only think I have not yet figured out is how to scan several pages into one file. However, I am content for now that I managed to get everything working and the features all work wonderfully.

  • from ottawa, ON


The paper tray is difficult to load paper gets jammed etc. I would have worded buttons and not images. The image of a stack of paper means nothing to me. Mine won't print from wi-fi and when programming to link, is my 492 series a printer or fax .....the given options..mine is both. I miss my lexmark....

  • from Peterborough, ON

Worst Printer

I'm giving this printer a one, because it does print, but the set up for scanning is challenging, unclear and finally I have given up. It is a cheap printer, but don't count on it for anything else.

  • from Deep River

Great all in one at this price

I've been reading the reviews on this printer (MX 492) and am surprised with some people. Read the Quick setup guide and follow it. If you have problems with the wireless part, call someone smarter than you. If paper jams, there are 2 covers that can be easily opened exposing all the feed rollers... don't just grab paper and yank it. Is it noisy? Well, I can hear it down the hall, which is kinda nice when you're printing wirelessly. The scan feature is almost inaudible. The sheet feeder is awesome for copy, scan and fax - load it up and go! Ink replacement is as inexpensive as it gets, just always use the XL versions of your cartridges. There are Canon photo printers in the same price range with better resolution, but for most people this one will do just fine. And, the printer will let you print until the ink is actually empty to the point of fading, unlike some other brands. At this price, it's the best in class all around machine.

  • from Kitchener, ON

Go go go printer!!!

In general this was an easy set up but when it came to setting up on my network it was a challenge. I finally got it to work and its an amazing printer. It does a great job of printing reports, tickets, resumes, etc. I am happy that I got this printer was worth the money.

  • from Dartmouth, NS

This is a great little printer

I have had no trouble with this device, or the documentation and software which accompanied it. It is a great little simple to set up and use, for anyone willing to refrain from treating it unwisely.

  • from Toronto, ON

poor performance

wifi connection fails every now an then very loud

  • from Orangeville, ON

literally just baught it and already having trouble

I haven't even gotten to use the printer because it wont feed paper and I set it up right to a T no joke I don't understand the problem.

  • from Calgary, AB


I thought it'd be waterproof, but cool printer

  • from Grande Prairie, AB

jammed? don`t try to pull paper out, or it will wreck the paper input.

jammed? don`t try to pull paper out, or it will wreck the paper input. I tried to use after pulling out jammed paper and it would no longer grab the paper to print. otherwise not a bad printer.

  • from Ottawa, ON

Does this scan????

I bought this printer and it works fine for printing and copying but can't figure out how to scan to my MacBook Pro. Any suggestions? Do I need a USB cable?

  • from Alliston, ON

Good Product

Seems okay so far... I am happy it has the document feed. Pretty cheap that it doesn't come with a USB to USB cord.

  • from Maple Ridge, BC

Great so far!

This has served its purpose well so far, especially for the price. My only hope is that it lasts over time. It was easy to install, connects well through our wireless network, prints well, and scans without a problem. I am happy so far but a bit skeptical of long term results given the price point. We shall see!

  • from Regina, SK

No 2 sided printing for a Mac

As it says automatic 2 sided printing but this is not true we have been in touch with canon and they pretty much told us its are problem. Can't take it back because we have had it to long. I do not recommend Canon printers to any one they don't stand by there product. Best Buy has been good about the the problem but they do have there guidelines to follow and I don't believe its there problem.

  • from Regina, SK

No 2 sided printing for a Mac

As it says automatic 2 sided printing but this is not true we have been in touch with canon and they pretty much told us its are problem. Can't take it back because we have had it to long. I do not recommend Canon printers to any one they don't stand by there product.

  • from Terrace Bay

Poor menu layout & poor installation walk thru...

Awkward setup, slow, with little information as to what is happening. changed from a Kodak 2550 printer(finally failed), sooo easy. not so with the Cannon.

  • from Burnaby, BC

Lacks Scanning Software

Works well for basic print jobs. Canon is missing scanning software and so even if it does copy, it won't scan anything into your computer. Copy function is fine. Printing is fine. Good value.

  • from Toronto, ON

All in one printers are garbage

I bought the Pixma 722 from BestBuy. The ink dries up if you don't use it a lot and it won't print or fax if any one of the five ink cartridges is empty. I bought a new cartridge of black ink but before I could use it the magenta (which I never use) dried up. Before I wasted even more money, I bought a Samsung printer that used black toner instead of colour cartridges. I thought I would still be able to use the Canon as a fax and copy machine but learned that it won't do anything when even one ink cartridge is empty.

  • from Brampton, ON


Very good printer , just one problem it is not double sided.

  • from Mont-saint-hilaire, QC


Great printer which more than met my expectations. Great price as well. Refill ink cartrridges are also reasonable when compared to other ink-jet printers in this category

  • from Kamloops, BC


The printer is definitely not the the fastest but its doing the work which is good enough for me at that price.

  • from Kitimat, BC


consumer reports says that it is the most economical printer on ink and I got it at half price, so I am happy already

  • from Toronto, ON

Wireless is working just fine.

Wireless signals does not drop.

  • from toronto,on


everything its good,but I thing the ink was suppose to be wireless ink but its not

  • from prince George BC

self employed

I bought on sale easy set up with YouTube. I don't read instructions well. just wish ink would last longer

  • from Peterborough, ON

perfect printer for my needs

I wanted a printer/scanner that was wireless for my home use. I am very pleased with the results from this printer and the price was amazing! It is perfect for my home use. I did have a Canon prior to this one that was about 4 years old but unfortunately it got dropped during a move. I am very pleased with the new one

  • from Brampton Ontario

Canon MX492 5 Star printer.

This printer connected right away to my interenet was easy to set up and I am pleased with the printer quality I recommend this printer to anyone looking for a inkjet printer.

  • from Niagara Falls, ON

Canon mx492

Excellent Quality Printer for the money does everything you need and for the price there isn't a better printer on the market.

  • from Edmonton, AB

Worst buy ever

don't do it. It is a terrible printer. I had to connect to my network every time I need to print (meaning I had to type in the password of my network every single time). How a company named best buy can carry this junk baffles me. Worst buy ever (I am returning it and I had only had it for less than 24 hours)

  • from St. John's, NL

Does not work consistently

I have had many Canon printers and always taken care of it but they all seem to give you random errors every once in a while. I am having major problems with this one! It is constantly telling me that the printer is already in use by someone (only ever hooked up to 1 laptop) or when I turn it on, I will get this message on the screen of the printer : "Please wait a while". It is a constant struggle to find helpful solutions on the internet and their (Canon's) customer support is not good! Don't waste your money.

  • from Toronto, ON

Great Inexpensive Inkjet

Got it at a decent sale price and love it. My only complaints are: like all inkjets, the ink is ridiculously expensive and levels drop far too quickly and the inability to adjust print quality. Other than that, both scanners function well, the wireless works great, and print quality is better than acceptable.

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