Netatmo Welcome Wireless Indoor HD IP Camera (NSC01-US) - Gold

  • Model #: NSC01-US
  • Web Code: 10380371
Save: $40
Sale Ends: October 26, 2017
Sold and shipped by: Best Buy
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Enjoy peace of mind knowing your home is under the watchful eye of the Netatmo Welcome smart home camera. Sporting facial recognition technology, it identifies your loved ones, as well as strangers, and promptly sends alerts to your smartphone. Easy to set up, it features a powerful camera that captures images in crystal-clear Full HD.

More Information

You're stuck working late again and you want to make sure the kids are home safe. You dial the home phone, but get no answer. After a few tries with no luck, your anxiety builds up. "There must be a better way," you think to yourself. Well, sure enough, there is with the Welcome smart home camera from Netatmo.

Welcome is a sleek wireless camera that helps you keep track of who's home. Thanks to facial recognition technology, it'll recognize when the kids are back from school and send you a notification. And if an unfamiliar face steps through the door, you'll get an alert for that too. Watch live and recorded footage of your home on your smartphone for peace of mind wherever you are.

Why you need this:

  • Wireless convenience: Welcome is a wireless, stand-alone camera that can be accessed through an app on your compatible mobile device.
  • Stunning Full HD resolution: This camera sports a large, high-quality camera that captures images in beautiful Full HD, no matter the light condition.
  • A view to security: With the Welcome smart home camera, you'll get excellent coverage thanks to its wide, 130-degree field of view.
  • Night-time viewing: Welcome is equipped with infrared LED night vision so you can easily keep an eye on things day or night.
  • Motion detection: Netatmo Welcome only starts recording once motion is detected, so you're not stuck skimming through hours of uneventful footage at the end of the day.
  • Facial recognition technology: The Welcome smart home camera has the power to put a name to a face thanks to its revolutionary facial recognition technology. That means it can recognize the difference between loved ones and strangers so you can easily identify who's in your home and who shouldn't be.
  • Indoor use: Welcome is designed for indoor use, so you can monitor who's coming and going from your home.
  • Stay connected: Welcome works with your home's high-speed internet connection, and gives you access to live streaming and recorded footage through the free iOS or Android app. It sends you notifications with the names of people it sees, and alerts you when it sees a stranger.
  • Versatile privacy settings: Designed with your privacy in mind, Welcome lets you disable recordings or notifications for individual people such as your spouse or older teens. Plus, your videos and identification info is stored securely on the device's local SD card.
  • Easy setup: Simply place the camera where you want it, plug it in, download the app, and you're good to go. You can then add loved ones to the list of recognized faces with a click of a button.

What's in the Box?

  • Netatmo Smart Home Camera
  • USB Cable
  • Power Adapter
  • 8GB MicroSD Card
  • Instruction Manual

Manufacturer's Warranty:

  • Parts - 1 Year(s)
  • Type
    IP Camera
  • Number of Cameras Included
  • Camera Connection
    Wireless with Outlet Power
  • Usage
  • Device Compatibility
    iOS; Android; IFTTT
  • Connectivity
    Wi-Fi 802.11 b/g/n (2.4G); Ethernet RJ-45 port: 10/100 Mbits
  • Interface
    Welcome App Available on the AppStore or Google Play Store
  • Management Interface
    Google Chrome (2 Last Versions); Safari (2 Last Versions); Firefox (2 last versions); Internet Explorer (2 Last Version); iOS (8 and Above); Android (4.3 and Above)
  • System Requirement
  • Included Software
  • Remote Access
  • Remote Monitoring
  • Mobile Remote Monitoring
  • Wireless Standard
  • WPS Connection
  • Supported Network Protocols
  • Antenna Type
  • Network Security
    Open; WEP; WPA; WPA2-Personal
  • Portable
  • Detachable
  • LED Indicator
  • Built-In Siren
  • Pet Mode
  • Power Input
  • Colour
  • Material
  • Operating Temperature
    4.5 to 40
  • Language Support
    English; French; Dutch; Spanish; German; Italian; Japanese; Chinese
  • Receiver/DVR Features
  • Storage Type
    MicroSD Card ( Included )
  • Local Recording
  • Search Capability
  • Recording Methods
    Triggered Records
  • Memory/Disc Full Warning
  • Alert Method
    App Notifications
  • Camera Features
  • Sensor Type
  • Lens Type
    Wide Angle
  • Focus Range
    4.8 m
  • Horizontal View Angle
    110 °
  • Vertical View Angle
    60 °
  • Optical Zoom
  • Night Vision
  • Motion Detection
  • Motorized
  • Rotation Range
    130° Field of View, No Remote Rotation Possible
  • Enviromental Sensors
  • Dome Enclosure
  • Spy Camera
  • Video Features
  • Real-Time Video
  • Video Compression
  • Max Camera Resolution
  • Video Resolution
    1920 x 1080
  • Frame Rate
    24 fps
  • Video Colour
  • Video Input/Output
    Not Applicable
  • Audio Features
  • Record Audio
  • Microphone
    Omni Directional
  • Sensitivity
  • Frequency
    Not Applicable
  • Audio Input/Output
    Not Applicable
  • Dimension
  • Cable Length
    1.8 m
  • Width
    4.57 cm
  • Height
    15.24 cm
  • Depth
    4.57 cm
  • Width (Inches)
    1.8 in
  • Height (Inches)
    6 in
  • Depth (Inches)
    1.8 in
  • Weight
    0.77 kg
  • What's in the Box
  • Warranty Parts
    1 Year(s)



Customer Reviews

4.0 / 5
Based on 19 review(s) More about Customer Reviews

Ratings in Detail

  • 5
  • 4
  • 3
  • 2
  • 1

Positive vs. Critical Reviews

Positive 78%

15 Reviews

Critical 21%

4 Reviews

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  • from Mississauga, ON

Excellent Product - Love it!

Love my new Netatmo Security Camera. Set up was easy and facial recognition is quick and accurate. The resolution is amazing, even the night view. The videos are easy to delete but valuable when you need them. We use ours facing our door way to monitor the dog walker, cleaning lady and for general security. Highly recommend this camera!

  • from Toronto, ON

Nice substitute if you don't want to pay month security bills

Although it won't alert the authorities like a security company would, it's a much cheaper alternative to know what's happening at home where you are not there. Its also a good tool to know how late the kids come home if they have curfew. lol The settings are useful and easy to use.

  • from Toronto, ON

Cool Product for the Cottage

Set up was pretty easy and took me about 20 mins with my IPhone. I already have a Rogers security system with indoor camera on our front door but this is a nice additional to have facing our back door. Although we are also thinking this would be good to have at the cottage over the winter months. The nice thing is that it's portable and can go pretty much anywhere with Wifi. Cool product overall.

  • from Toronto, ON

Easy to use & beautiful design

Me and my wife loved this camera. It took no longer than 3 min to set up and start using it. The set up is very easy. The mobile app is pretty good too, we were worried because I have an Samsung and my wife has an Iphone 6, but no problem at all. After we installed, the netatmo cam started recognizing faces and "learning". You can set alerts based on facial recognition and also the regular motion alerts, like people, animals... Now, while I am at work I can receive alerts showing who is at home and who is away, and I can watch live stream too. The facial recognition using the night vision works very well. The design is an important aspect for us, because we were looking for some cam to use indoor near to the front door. So it is good to have something that does not look like those regular surveillance cameras.

  • from Woodbridge, ON

Exceeded my expectations!

I initially was skeptical to purchase this product because I have not heard of it before, but it looked like it would meet my needs and the price was right. It took a little time for me to get used to it because I was always receiving messages on my phone, but once face recognition was in place and we found the best place to position it, it ended up being a great product! We use it everyday now and take comfort in knowing when our kids and other family members come home and any other unexpected activity we might have in the house.

  • from Thornhill, ON

A product for our security needs

I was able to download and install the mobile app to an Android tablet enabled for wifi. The installation went smoothly and the setup that followed likewise. There are two use cases of interest for the device. One for accessing live camera while I am remote, for the peace of mind. The second one is to get alerted when unrecognized faces are entering the premises. Both work great, the face recognition takes some time (2-3 days) to get used to our faces. Any motion of interest can be configured, and any unknown face will trigger recording to the embedded SD card (which is replaceable if needed). I like the Dropbox feature, where the captured images/videos are uploaded to the cloud for any relevant evidence.

  • from Woodbridge, ON

Great product!

I'm beginning to really enjoy this product! This clean and simple looking cam looks great sitting anywhere in your house. It is fast and easy to setup, basically plug and play. The user interface is very easy to use which I like, and the things you can do with this cam are great too. The facial recognition is good as well. Sometimes it won't recognize a person that already has a profile because it might have caught the face at a different angle, but you can assign different angles of ones face to their profile so if it does see the face in that angle again it will know who it is. Every time the cam notices movement it will begin to record, and you will receive a notification on your phone. You can also play around with the settings to disable and enable different features and notifications. The night vision on the camera is surprisingly good, it activities in seconds right when the lights go out and it notices that it cannot see. The video quality is great as well, it switches from 320, 480, 1080p quality depending on your connection; if you're on wifi it will stream clearly at 1080p which is nice. Overall happy with the product!

  • from Toronto, ON

It does the job

I have had this unit in my house for 5 days now. It was easy to set up and pair to my Motorola phone. I set up the face recognition and this also works as it should. It notifies me via my phone approximately 10 seconds after someone has activated the motion detection. If you are looking to monitor the front door or any room in the house this will work. If the location that it is monitoring has a lot of foot traffic it will keep sending notifications to your phone and that could be a problem for some.

  • from Schomberg, ON

Netatmo Indoor Wireless Camera

This camera is a great tool to monitor your house while your home or away. I used it to watch what my pets were up to during the day but its great for Security too! I rated this 4/5 because overall I was happy with its performance but found it frustrating that it never recognizes my face despite the fact that I programed it in on the app. This will be very useful when I have my first child to monitor them and ensure their security while I'm home or away.

  • from Calgary, AB


I have the weather station with a few addons, works brilliantly. Thought it would be the same with welcome. Sadly not the case. After several days of trying to set up, I gave up. I was able to get it to the point of connecting to wifi however would drop the phone connection. Tried reading Netatmo forum to seek a resolution but could not find any answers. Only way to contact them is via a web form. When they finally replied their solution was in broken English which made no sense. Just returned the product to Best Buy.

  • from Montreal, QC

No problems encountered, works as advertised

Got two of them yesterday, installation via the iOS app was flawless. I did not encounter the problems the previous reviewers described. It works like a charm, records to micro SD so no expensive online subscription necessary and uploads to dropbox. If you rather have continuous video available from which you can make clips this is not for you. For indoor surveillance - perfect.

  • from Vancouver, BC

It works perfectly fine, don't know why the other can't do below

All you need to open ports and enable ipsec from a wireless router and it works perfectly. if you have no idea how to change a setting from a wireless router, you shouldn't buy it because it will take whatever time like below people.

  • from Toronto, ON

Lets me look after my home

Easy to setup easy to use and I dont get annoying notifications! Only what I need to see when I need to see it.

  • from Laval, QC

Full of surprises

Best security camera that I owned. Does everything I need and more. Facial recognition, motion detection and notifications work perfectly. Excellent software, easy to use and offers a variety of options. Free cloud storage via Dropbox and Google Drive.

  • from Prince Albert, SK.

Don't waste your time and money!!

Seemed like it would have been an ideal security camera.....if it worked. I spent 6 hours trying to get this to work. uninstalled, reinstalled, used phone app, used laptop, tried many different approaches but to no avail. Save yourself some grief and buy another brand!

  • from Edmonton

Finally got the Welcome to connect

I gave a review earlier today but thought I'd try one more time to connect this before I took the Welcome back and was successful getting it to work. I went to the Netatmo website and downloaded the setup file and connected it through my computer. Then when I signed onto my mobile devise it sees the Welcome connected to the wireless and the phone. 👍 So I believe there is something wrong with the mobile app. Anyway this is a way around it although it took a bit of digging to find the download file so patience is required. Netatmo could do some work on making their information more useful and more easily accessed.

  • from Edmonton, AB

Same Comments as Doug from May 2016

I had the same experience as the previous gentleman, Doug. I successfully connect to the camera with my phone but when it tries to connect to my wireless it drops the iphone-camera connection and starts again... infinitely ;( I did contact the customer support people and they had two suggestions: i) try another wireless system and return the camera if I got the same results bc it is likely faulty OR 2) a whole bunch of complex IT maneuvers with the firewall, etc which require a high level of expertise. I did exchange the camera only to have the same result on both the wireless systems I tried before so it is likely something about the configuration. Sadly like Doug I'm also returning this camera bc that is just too complicated and time consuming to be worth it.

  • from Kendal, ON

I Trust my home to Netatmo

Last night my wife and I got back from 16 days in Europe. It's the first time in 18 years we've left our farm to travel overseas in the middle of the Canadian winter. Without my Welcome camera and the Weather Station we'd never have risked it. The camera told and showed us when friends stopped by to check on things and let us know when my son and the twins turned up for the weekend. The weather station kept an eye on the temperature in the barn, my office and the big farm kitchen. Absolutely awesome. These are total relief machines.

  • from Toronto, ON

awesome product.

This is by far the coolest camera on the market. Nice design, easy to set up and use. Once the camera learned our faces, it has taken our desire for a home camera to the next level. I am absolutely going to get one for my cottage and maybe even my garage.

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