Sony Walkman 16GB Digital Music Player (NWE395/B) - Black

  • Model #: NWE395/B
  • Web Code: 10423497
Sold and shipped by: Best Buy
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Take your tunes with you wherever you go with this Sony Walkman NW E390 series digital music player. It features 16GB of internal storage, FM tuner, and a 1.77" LED colour screen that lets you view images and album cover art. It has a rechargeable battery that offers up to 35 hours of playback on a single charge, and includes earbuds and a USB cable.

More Information

  • Digital music and photo player with FM radio lets you enjoy music and photos
  • Features a 1.77-inch TFT LED colour display with 128 x 160 (QVGA) resolution lets you see album cover art, photos, and navigate menus
  • 16GB internal storage offers plenty of space for your favourite tunes and features easy drag-and-drop file transfer from your PC or Mac
  • ClearAudio+ technology enhances sound by optimizing and balancing audio frequencies
  • Rechargeable battery offers up to 35 hours of audio playback
  • Compact design allows you to take it with you when you're on the go
  • 5 playback modes, Normal, Repeat, Shuffle, Shuffle and Repeat, and Repeat 1 Song, let you customize how you listen to your music
  • Plays PCM, AAC, WMA, and MP3 audio files
  • Equipped with a dynamic normalizer, alarm and timer function, and is playlist compatible
  • Includes earbud-style headphones and USB charging cable

Manufacturer's Warranty:

  • Parts - 1 Year(s)

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Customer Reviews

3.3 / 5
Based on 52 review(s) More about Customer Reviews

Ratings in Detail

  • 5
  • 4
  • 3
  • 2
  • 1

Positive vs. Critical Reviews

Positive 69%

36 Reviews

Critical 30%

16 Reviews

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  • from Oakville, ON

Avoid--Bad Design

You'd think that after being leaders in the field for so long and seeing how apple did it Sony would ,know how to design an MP3 Player. But this thing is a monumental fail. The on/off button is not responsive and frustratingly slow and you have no idea if and how it is operating, it is difficult to operate and deal with the inconvenient pressure buttons. After two years of struggling with it it completely shut down and I don't care. Go back to the drawing board SONY and if you want to know how to design a better system, call me, but I think it is too late for you to save the product or your integrity.

  • from Québec, QC

Excellent lecteur

Mon deuxième lecteur Sony et j'en suis très satisfaite. Par contre, c'est quand même dommage que Sony l'ait fait en pastique au lieu d'en métal comme avant. On plaie plus cher et la qualité est moindre à ce niveau.

  • from Montreal, QC

Best alternative to Apple products

The first walkman I owned was a cassette player, then a CD player. I gave the iPod a shot when it came out but it had too many restrictions. But you need iTunes and other Apple products that I'm not willing to buy anymore. I got back to the walkman, now an mp3 player. You need to know what you expect from your mp3 player. For me, it's play music, listen to radio, fast sync with my computer. End of story. It does that brilliantly!

  • from Campbell River, BC

Playlist don't load from Windows Media player 12

Major bummer. I've got huge auto playlists in WMP12 and they don't load. The previous sony I have does just fine. I'm gonna try and take this product back. Its expensive, so what's the point if it doesn't support the software.

  • from Edmonton, AB

good value for the price

This little mp3 player holds a ton of music and sounds great. I've used it with ear phones and integrated into my vehicle and have been very happy with it. Someone recently stole the one I had so I will definitely be replacing it with the same.

  • from Toronto, ON

Worst than previous model

Very disappointed at Sony for taking away the feature to play videos as well as the clock display. Its much more inferior than previous model. I hope they bring back the features.

  • from Markham, ON

So disappointed with Sony

I like my Sony walkman so much I wanted to replace it with a newer version because my current walkman is old and not holding its charge as well as it used to. Because I like my current version so much, I bought a new Sony walkman expecting at least the same features and functions as my current walkman. I was very disappointed to discover I can't listen to audiobooks on the new walkman. Added to that the new version is plastic versus metal, there is no time function and no speaker function making this a very inferior product to my way of thinking. I wish I had known about the audiobook limitation before I purchased the walkman. If I could figure out a way to return it, I would. Unfortunately, I threw out all the packaging.

  • from Chatham, ON

To offset a negative review

I was reading the reviews to decide if this player was worth given a shot when I came across a 1 star review by a person who didn't buy the product because of the negative reviews. Way to bias the product rating, so to counter this I am leaving a 5 star rating, and because of the various legitimate reviews not including that one and my own I am thinking of buying this product.

  • from Beaumont, AB

Walkman E Series is finished

This is the forth E-series Sony Walkman I've owned and unfortunately the worst. The build quality on this is incredibly cheap, compared to the older models had smooth contours and felt really nice to hold this model is incredibly boxy and feels like it would not survive many falls. All of the face buttons are flush to the case, making any attempt to use them do things like pause or change tracks a hassle without pulling the device out of your pocket and starring directly at it. Also somehow is both slower to navigate and has a lower quality screen than my old E894 Walkman.Sony use to produce really great MP3 players but unless your willing to fork out the money for one of their really high end models that no longer seems to be the case.

  • from Ottawa, ON

Excellent product

This mp3 player has everything I need, shows all the information I am looking for, and allows me to create folders to organize my vast podcast collections. I couldn't be happier.

  • from Calgary, AB

Playlist functionality is totally flawed.

You can create a playlist through iTunes for it, but not Windows Media Player or VLC. Did not include any proprietary software to enable this function. Playback is unimpressive and several glitches found with the shuffle function. Tried multiple fixes, but nothing has worked. Save your money and stay away from this product,

  • from Winnipeg, MB

Not worthy of prior model

I so valued my previous Sony mp3 player with voice recording, external speaker, adjustable mixing for bass/treble, and so much more. I'm really annoyed and terribly disappointed that this was the same price and offered so much less. Shame on you, Sony! This is a downgrade for such a lack of features - never again will I buy your products!

  • from Halifax, NS

Because of reviews I have read

Because of the negative reviews I have read about this product on here I will pass on buying it...hope to find something better

  • from North Vancouver. BC

Best on the market

Good product for the money. The cheap ones don't last.

  • from Toronto, ON

Software hangs frequently

This is the second unit. The first one developed some software issues, it would play fine for a couple of days and then suddenly freeze. I returned the unit to Sony who shipped another one. Same problem. It wasn't the songs, or the song formats, since once I restarted the unit, it would play the same song it had hung on. I suspect that it's a capacity issue - my Sony Walkman is 100% full. Possibly only 3 MB left (of the 16 GB capacity). That's the only thing I can think of. I have tested this by removing songs to give the unit 1 GB free and that seems to work. STAY AWAY FROM THIS PRODUCT.

  • from Richmond, BC

no fast forward

I should have checked but if you download longer pieces of music like a symphony you cannot do anything except start from the beginning every time. I will try to return it, wish me luck

  • from Ontario

great mp3

It's a great mp3 for the price with a lot of GB space.i

  • from Kitchener, ON

Extremely Disapointing

Someone stole my previous 16G walkman. Looked similar, but was way higher quality. I bought this thing thinking it would be same or better. So wrong... The Bad: Shuffle function is idiotic. On power-up plays the same songs in the same order. Playlist functionality is idiotic. This unit has 16G of memory and can only have 500 song playlists. So... playlists don't make up for ridiculous shuffle function. Equalizer/Bass boost functionality is silly. You can either have decent base, but no control over anything else, or no base, and custom EQ settings. Not both.... My previous walkman allowed base control as part of the EQ. When I first started using it, the buttons did random things. Volume up changed songs. Next song brought up album art for some reason.... The buttons ended up working normally after a day or so. Not sure what was up with that. I expected WAY more from a Sony product, especially at this price. Most of the issues I have are basically software/firmware issues, after all. Not that hard to do right. The Good: Has a normal USB connection. My previous walkman had some random cord that if I ever lost it I'd be boned. Also, the sound quality seems better than the another unit I tried first (from a popular memory manufacturer) that I tried and returned before buying this unit.

  • from Edmonton, AB

Not bad little unit

It does what I needed it to do. I can down load any type of media, no passwords or new software. The sound is good and it connects to my speakers.

  • from Quebec City

nice to have

Love the size, small and lightweight, the high content of the 16 Go and the sound is great. Once the learning curve is down pat, it's very easy to use. No regret here.

  • from Ottawa, ON

Freezes/Crashes FREQUENTLY

I wanted this product to be able to leave at work. I didn't want to spend the money for anything fancier because I already had an iPod with 120GB for general use. The sales guy tried to convince me to go the Apple route, but I'm not an Apple-ite and was sure the Walkman would be fine for what I needed. Sony is a good name so I thought I'd be fine. The player has great features and is pretty easy to figure out and use. Well, in theory. It frequently decides it doesn't want to be used. It seriously freezes or crashes on a daily basis, usually multiple times a day. The only way to un-freeze it is to plug it in, via USB, to my laptop to sort of wake it up or something. The only way I have found that is a sort-of workaround is to put it on FM and leave it on that for the entire time I want to listen. I can't even put it on stand by if I leave to go for lunch or a meeting or anything. It seems that any time you push any sort of button, a very short while after that it decides it doesn't want to play any more. This behaviour started pretty close to the time when I bought it. Unfortunately, I had lost the receipt and couldn't return it. So maybe I just got a lemon. Either way...just be careful.

  • from Duncan, British Columbia

lots of room for improvement

as stated lots of room for improvement, software allows you to make playlists as big as you want but the device limited you to 500 songs even tho your able to put larger playlist on it, would be nice if you could choose how shuffle works like being able to shuffle albums not just songs... just more control how the music is played

  • from Barrie, ON


It has great sound. It will NOT down load cover art. My older models will. It only down loads cover art from itunes. not cds from windoes media player for that reason one star.........

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