Wireless Data Management FAQs
Have questions about how to take advantage of worry-free data management through MyRogers free and only with Share EverythingTM plans? Read on!
If you're looking for step-by-step guides on how to use the data features in MyRogers, check out How to monitor, set alerts and switch off wireless data in MyRogers instead.
Assigning a Data Manager
Only the Data Manager can set customized Real-Time* Alerts for each line, add more data with data top-ups, and stop data access for certain lines for the remainder of the billing cycle.
Setting up Real-Time* Alerts
Your account's Data Manager can set different data alerts for each line through MyRogers. Want to keep an eye on the kids? No problem! Both the account's Data Manager and the individual line member will receive a text message when the set data alert is reached.
Adding Data Top-ups or changing a plan
The Data Manager is able to add more data to a Share Everything plan before all the data in the shared plan has been used. Visit our Data Top-Up FAQs to learn more about topping up.
Data access is the ability to use mobile data. Your account's Data Manager can pause data access for any user at any time for the rest of the billing cycle.
*Alerts delivered via SMS notification may be delayed if receipt of SMS notifications is restricted for any reason, including due to network coverage or availability; in such an event, customers should proactively check their usage to prevent overage charges that may be incurred.