Have Questions? Read our Trade-in FAQs to learn more
Best Buy reserves the right to refuse any Trade-In for any reason. Trade-In is currently
only available at select Best Buy locations. You must be at least 19 years of age
with a valid government-issued photo ID. Best Buy is required by law to collect
and record additional information as necessary. The information collected by Best
Buy during any Trade-In transaction may be communicated to law enforcement authorities
for law enforcement purposes. The product must be in good working condition and
have an intact serial number. Not all products are eligible for Trade-In. The condition
of the product and available documentation and accessories may affect the estimate.
Trade-In value may depend on our evaluation of a number of factors, including condition,
product age and specifications, documentation, resale value, etc. Trade-In estimates
are subject to change and therefore they are only valid at time of estimate inquiry.
You are responsible for removing any data from your product before providing the
product for evaluation. You will be required to sign an agreement in store. Payment
is by Best Buy gift card only and is not redeemable for cash. Trade-In transactions
are irreversible after issuance of the Best Buy gift card. For complete details,
see a Customer Service Representative in store.
*Participating stores vary by region. Due to municipal by-laws Trade-in is not currently available in: Surrey and Kelowna (BC), Winnipeg (MB), Sudbury, Vaughan and Richmond Hill (ON). Trade-in hours may vary from store hours.