Sell on Best Buy Marketplace
The Benefits of Selling on BestBuy.ca
How to Start Selling on BestBuy.ca
Introducing The Best Buy Marketplace™
Everything you need to easily expand your business and start selling your products fast. We're here for you!
- Comprehensive training on how to add your products through the innovative Best Buy Marketplace platform
- Ongoing technical support and assistance on daily operations and customer service
- Secured and trusted online payment processing solution
- Payment processing fees are on us
- Leading fraud prevention solution
- Opportunities to highlight your products: forums, blogs, product reviews, and more!
Frequently Asked Questions
What is an online marketplace?
A marketplace is an ecommerce site that works like an online shopping mall. Sellers provide pricing, product descriptions, fulfillment, shipping & returns, and transactions are processed by the marketplace operator; in this case Best Buy Canada. Best Buy Canada gives sellers the opportunity to add their catalog to BestBuy.ca and take advantage of the marketing, advertising, and millions of visitors that come with a leading brand.
Why should I sell on Best Buy Canada Marketplace?
- Reach the millions of customers that visit BestBuy.ca.
- Sell your products on a site customers know and trust.
- Expand the reach of your business beyond your own site.
- Take advantage of our constant investment in our eCommerce platform that continually improves the shopping experience for you and your customers.
- No need to invest in your own website. Just start selling on ours.
How much does it cost?
- Competitive with other marketplaces operating in Canada.
- No setup fees.
Is my business big enough to take part?
We’re looking for quality partners who want to grow their business with us. Click here to submit your information and we will contact you about how to take advantage of this opportunity.
How do I sign-up?
Simply provide us your contact information and all the details requested and our Business Development team will evaluate your request. Please remember to fill out as accurately as possible to increase your chances of becoming a seller on Best Buy Marketplace. Click here and fill-out the contact form
Who decides the shipping policy? Can I set my own return policy?
Sellers decide their own shipping policies and set their rates using the Best Buy Marketplace platform. You can charge any shipping fees you want – however, it is highly recommended to keep shipping fees as low as possible to increase sales.
There is a certain amount of flexibility to be able to set your returns policy, but certain elements – such as number of days to return products and a limit on restocking fees – will be enforced.
Can I decide which markets/regions I can ship to?
Definitely! You can control where you’re able to ship products, but casting a bigger net usually provides the biggest return!
How long does it take to get paid?
As we want to ensure you get the proceeds of your sales rapidly, all transactions are paid through Electronic Funds Transfer within 10 days of being confirmed as shipped by sellers.
Who ships items sold through the Best Buy Marketplace?
Sellers ship products directly to customers and we’re here to help manage the experience along the way with the support of our trained customer service staff.
Am I required to supply both French and English content and customer service?
We discourage English only submissions and we are prioritizing at the time bilingual products. Keep in mind it is a missed opportunity for any seller not to provide French content as over 20% of all transactions are made on the French site.
Can I cancel and/or remove my products at any time?
Yes. We have developed a simple and easy-to-use platform for sellers that provides full control over product content, inventory, shipping fees, and more..
Can all types of products be added to the marketplace?
At launch, assortment will be limited to existing categories but it will rapidly expand to new ones based on seller demand. Each time a new category is added, it will be communicated to all sellers to ensure they can add their products. View the full list of available categories
Can customers return products to your stores?
At this time customers are not able to return Marketplace products in-store.
Can customers have my products shipped to your stores?
No. All orders must be shipped directly to an address provided by the customer.
Are sellers protected from fraud?
Yes. All orders submitted through the BestBuy.ca platform go through a robust order verification process. Any suspicious orders are manually investigated to ensure most fraudulent orders are cancelled before even being released to our sellers. We’re proud to have a fraud ratio way below the market average.