Windows Laptop Trade-In Program
How it works
3. Head to a store.
Bring 2 pieces of photo ID, accessories, manuals, and your computer to a participating store.¹ Look for the customer service desk.
4. Get your gift card.
The Best Buy gift card is yours to use now or later. It never expires.
Get an estimate
Check the condition of your computer and choose your computer type to get started.
Keep in mind a Blue Shirt will provide the final evaluation in store. If you can't find your device listed in the online estimator tool, it may not be eligible for trade in.
If you need more help, chat with a Blue Shirt online or at a participating store.*
Prepare your device
1. Do not run a factory reset.
We'll need to look up specs and verify that your computer is in working condition. After that, we'll run a factory reset with you in store.
2. Back up your data.
Choose a cloud service like Microsoft OneDrive to store your data, or back-up using an external hard drive.
3. Remove your accounts.
For Microsoft devices, a Blue Shirt will help you with this in-store when they run a factory refresh on your device.
4. Bring in your accessories.
If you can, include everything in the original packaging, such as the charger, power cable, keyboard, and mouse.
Need support?
Geek Squad Agents are available round-the-clock to help you back-up or transfer your data. You can choose to get one-time support or get unlimited support with Best Buy Membership. Fees apply. Learn more >
Discover more ways to join our commitment to the environment
Terms and conditions
* Trade-In isn’t available in the following stores: Kelowna (BC) and Sudbury (ON) due to municipal by-laws; and isn't available in any Best Buy Express locations.
Best Buy reserves the right to refuse any Trade-In for any reason. Trade-In is currently only available at select Best Buy locations. You must be at least 19 years of age with a valid government-issued photo ID. Best Buy is required by law to collect and record additional information as necessary. The information collected by Best Buy during any Trade-In transaction may be communicated to law enforcement authorities for law enforcement purposes.
The product must be in good working condition and have an intact serial number. Not all products are eligible for Trade-In. The condition of the product and available documentation and accessories may affect the estimate. Trade-In value may depend on our evaluation of a number of factors, including condition, product age and specifications, documentation, resale value, etc. Trade-In estimates are subject to change and therefore they are only valid at time of estimate inquiry.
You are responsible for removing any data from your product before providing the product for evaluation. You will be required to sign an agreement in store. Payment is by Best Buy gift card only and is not redeemable for cash. Trade-In transactions are irreversible after issuance of the Best Buy gift card. For complete details, see a Customer Service Representative in store.
Trade In Your Computer for an Upgrade
Are you looking to upgrade your current computer? Best Buy Canada offers an excellent computer trade-in program that allows you to trade-in your current working device at any participating Best Buy store. In return, you’ll receive a Best Buy gift card that you can use towards your next purchase. This program makes it easy and affordable to stay up-to-date with the latest computer technology.
Best Buy Computer Trade-In Program
The Best Buy computer trade-in program is simple and straightforward. Bring your working computer to a participating Best Buy store, and our team will assess its value. Once the assessment is complete, you'll receive a gift card for the trade in value of your device. This gift card can be used towards any future purchase at Best Buy, including the latest laptops, desktop computers, computer accessories, and more.
Why Trade In Your Computer?
There are many reasons to take advantage of Best Buy’s computer trade-in program. Whether you’re looking to upgrade to the newest model, reduce electronic waste, or simply get value from your old device, trading in your computer at Best Buy is a smart and practical choice.
Upgrade to the Latest Technology
Trading in your computer allows you to access the latest technology while keeping costs manageable. The gift card you receive from your trade-in can be used towards purchasing new laptops or desktop computers with advanced features, enhanced performance, and improved capabilities.
Best Buy's Commitment to Sustainability
Best Buy is dedicated to reducing electronic waste and promoting sustainable practices. By participating in the computer trade-in program, you contribute to ensuring your old device is recycled responsibly. Best Buy collaborates with certified recyclers to manage the proper disposal and recycling of electronic devices, minimizing environmental impact.
Simple and Convenient Process
The trade-in process at Best Buy is designed for your convenience. Bring your device to a participating store, and the team will take care of the rest. You won’t need to deal with the hassles of listing your computer online, finding buyers, or arranging shipping. The in-store process is quick, straightforward, and stress-free.
What Computers Can You Trade In?
Best Buy accepts a variety of computer brands and types for trade-in, including laptops and desktop computers. You can bring in your device and receive a gift card in return, making it a great option to give your old technology a new purpose.
Benefits of Trading In Your Computer at Best Buy
Unlock Value from Your Old Device
Instead of letting your old computer sit unused, trade it in and receive a gift card that can be used towards a new purchase. It’s an easy way to make the most out of your outdated technology.
Support Environmental Sustainability
Trading in your computer at Best Buy means you’re contributing to a sustainable future. By recycling your old device responsibly, you’re helping to reduce electronic waste and promote environmental care.
Reliable and Hassle-Free
The Best Buy trade-in program is dependable and straightforward. The team ensures a smooth process, providing a fair assessment of your device and a gift card that reflects its value. You can trust Best Buy for an easy and reliable experience.
Frequently Asked Questions
What should I do before bringing in my computer?
You’re responsible for removing any data from your computer. Best Buy Canada isn’t responsible for any loss of any data or media from products delivered to us for trade-in. Ensure your computer is backed up, and all personal information is removed before bringing it to the store.
How is the value of my computer determined?
The age, condition, and the original accessories included will affect the trade-in value of your items. Best Buy Canada uses our proprietary technology to evaluate your device and provide a competitive offer.
Do I need to bring accessories and manuals?
Yes, if you bring your computer without accessories or manuals, it may impact the value of your trade-in. Including the original charger, cables, and any manuals will help you get the best possible value.
What stores can I bring my computer into?
You can bring your computer into any participating Best Buy store. However, please note that trade-ins are not accepted at the following locations due to municipal by-laws: Kelowna (BC), Winnipeg (MB), Sudbury, Granby & Rosemere (QC).
Best Buy's computer trade-in program is an excellent way to upgrade your technology, support the environment, and get value for your old devices. With a simple and convenient process, you can trade in your computer at any participating Best Buy store and receive a gift card to use towards your next purchase. Whether you're looking to trade in your used desktop or laptop computer, Best Buy makes it easy to stay up-to-date with the latest technology. Visit your nearest participating Best Buy store today and take advantage of the computer trade-in program.
By following the Best Buy computer trade-in program, you not only get a great deal on your next purchase but also contribute to a sustainable future. Trade in your computer today and make the most out of your old technology!