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Baby, Maternity, and Beauty Return and Exchange Policy

Return Policy

Baby Clothes, Shoes, and Accessories 

Return Period: 30 days
Condition: Unopened (price tags still attached with no signs of use) 

Baby Gear (Carriers, Strollers, Swings, etc.)

Return Period: 30 days 
Condition: Opened

Baby Monitors 

Return Period: 30 days
Condition: Opened 

Bath, Potty, and Diapering

Return Period: 30 days
Condition: Unopened

Beauty, Grooming, and Personal Products

Return Period: 30 days 
Condition: Unopened 

Car Seats 

Return Period: 30 days
Condition: Unopened  

Health and Safety

Return Period: 30 days
Condition: Unopened (gates can be opened)

Infant and Toddler Toys 

Return Period: 30 days
Condition: Unopened

Maternity 

Return Period: 30 days
Condition: Unopened (price tags still attached with no signs of use) 

Nursery Furniture

Return Period: 30 days
Condition: Must be unassembled and still in the original packaging

Crib Mattresses 

Return Period: 30 days
Condition: Unopened (still in original plastic wrap)  

Bedding and Decor

Return Period: 30 days
Condition: Unopened

Nursing and Feeding

Return Period: 30 days
Condition: Unopened (high chairs can be opened)

Personal Care

Return Period: 30 days
Condition: Unopened


How to Return Baby, Maternity, and Beauty Products

Return In-store

You can return items bought in-store or online (excluding Best Buy Marketplace products).

What to bring in-store: 

  • Your original receipt 
  • Original method of payment 
  • Original packaging 
  • Valid photo ID

Return by Mail

You can return items bought online by mailing them back to us. Just request a return label.

How to request a return label:

Online:

  1. Find your order.
  2. Select “Start a Return” and contact us.