Home, Kitchen & Dining Return & Exchange Policy

Return Policy

Bedding & Bath*

Return Period: 30 days
Condition: Unopened

Cleaning Supplies & Chemicals

Return Period: 30 days
Condition: Unopened

Kitchen & Dining

Return Period: 30 days
Condition: Opened

Outdoor Living

Return Period: 30 days
Condition: Opened

Pet Supplies

Return Period: 30 days
Condition: Unopened

*Bedding and linens must be unused, unworn (if applicable), unlaundered, and still have the original tags attached.

How to Return Home, Kitchen & Dining Products 

Return In-Store

You can return items bought in-store or online (excluding Best Buy Marketplace products).

What to bring in-store: 

  • Your original receipt 
  • Original method of payment 
  • Original packaging 
  • Valid photo ID

Return by Mail

You can return items bought online by mailing them back to us. Just request a return label.

How to request a return label:


  1. Find your order.
  2. Select “Start a Return” and contact us.

Didn't find your answer?

If you didn't find what you were looking for, contact us and we'll make sure you get the help you need.


Call us from 8am to 12 am ET.