Geek Squad Terms and Conditions

Stay up to date with the terms and conditions of your Geek Squad Home Membership or other plans we offer. To see the terms and conditions associated with your purchase, locate your plan below and select the appropriate date range.

Not sure which plan you have? No problem.

Call us at
1-800-GEEKSQUAD (1-800-433-5778)

Visit one of our stores
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Geek Squad Remote Support

Chat with one of our remote Agents and get your tech questions answered and problems solved 24/7. They can remove viruses, help setup your new device, and much more!

Geek Squad Home Membership

With Geek Squad Home Membership, you’ll get expert help with ALL of your tech devices, old or new, whether you bought them at Best Buy or not. You’ll also get huge discounts on services so your tech continuously lives up to its full potential.

Geek Squad Protection Plan

Offered in-store, this plan provides parts and labour protection for your purchase. It’s designed to guarantee performance with added benefits that go above and beyond the manufacturer’s warranty.

Geek Squad Protection Total Plan

One plan. Complete protection. With this plan, you’ll get hardware protection and 24/7 support. Our Geek Squad Protection Total Plan also offers protection from accidental drops, spills and cracks.

Geek Squad Membership

Geek Squad Membership is a bundle of perks including setup, support and software for a low monthly payment. It's available on laptops, tablets, desktop computers, smartphones and TVs.

Geek Squad Business Membership

Get help with any issue, big or small. From smartphones and tablets to laptops, desktops, printers, projectors, and beyond, we’ll support and protect all the devices that power your business.

Geek Squad Protection Plans are administered by Assurant Services Canada Inc., and underwritten by American Bankers Insurance Company of Florida. Assurant Services Canada Inc., and American Bankers Insurance Company of Florida and their subsidiaries and affiliates carry on business in Canada under the name of Assurant Solutions®. Assurant Solutions® is a registered trademark of Assurant Inc.

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