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Alienware m15 15.6" Laptop (Intel Core i7-9750H/512GB SSD/16GB RAM/GTX 1660 Ti) - Open Box

Model Number: AWm15-7827WHT-PCA
Web Code: 14542807

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**Open Box product. 6-month warranty. See more information below.** Take your performance to the next level with this Alienware m15 15.6" gaming laptop. Featuring hyper-efficient voltage regulation, Cryo-Tech cooling v3.0, and Alienware's new industrial design, this laptop is ready to transform the way you game.
SAVE $95$2004.97

Available online only

Delivery times vary by location. Most Marketplace items leave sellers' locations within 2 business days. Allow additional time for shipping.


**Open Box product. 6-month warranty. See more information below.** Take your performance to the next level with this Alienware m15 15.6" gaming laptop. Featuring hyper-efficient voltage regulation, Cryo-Tech cooling v3.0, and Alienware's new industrial design, this laptop is ready to transform the way you game.

This is an Open Box Product. It's been inspected and is fully functional with no cosmetic flaws. It includes all original accessories and a 6-month warranty (unless noted otherwise below). For return details, see the Return Policy tab. The product's specs are as follows:

• 2.6GHz Intel 6-core i7-9750H processor with 6-phase voltage regulation and 16GB of DDR4 RAM lets you stream, surf, browse, and more in the blink of an eye

• 512GB solid state drive delivers tons of memory with lightning-fast performance

• NVIDIA GeForce GTX 1660 Ti graphics card with 6GB of GDDR6 dedicated memory delivers stunning visuals that can keep up with even the most fast-paced, action-heavy games

• 15.6" Full HD screen features a 1920 x 1080 native resolution and a 144Hz refresh rate to deliver an incredible picture without lag, stutters, or ghosting

• Intel Dual-Band Wireless-AC 8265 internet with MU-MIMO decreases wait times to deliver a lightning-fast internet connection, so you can browse, stream, download, and more faster than you thought possible

• Killer Networking E2600 Gigabit Ethernet NIC and Killer Networking E3000 2.5Gbps Ethernet NIC allow you to access a wired internet connection for wickedly-fast streaming and download speeds

• Bluetooth 4.2 makes it easy to connect to other electronic devices for wireless streaming and sharing

• 76Wh 6-cell battery for un-interrupted action

• Lean, lightweight design weighs only 4.75lbs and is only 18.3mm thin, making it easier than ever to bring your gaming rig with you on-the-go

• 1 Thunderbolt 3.0 port, 1 Type-A USB 3.1 Gen 1 port with PowerShare Technology, 2 USB 3.1 Gen 1 Type-A ports, and 2 HDMI ports let you connect to a wide range of peripherals, such as monitors, TVs, keyboards, and more

• Tobii eye tracking help you immerse yourself deeper than ever in the game by using your eyes to target enemies, navigate, explore, and more

• Cryo-Tech v3.0 optimizes component cooling, maximizing overall performance and keeping your laptop cool to the touch


Screen Size
15.6 in
Native Screen Resolution
1920 x 1080
Touchscreen Display
Convertible/Hybrid Display
Other Display Features
15.6-inch FHD (1920 x 1080) 144Hz 9ms 300-nits 72% color gamut + Tobii Eyetracking technology


Processor Type
Intel Core i7-9750H
Processor Cores
Processor Cache
12 MB

Storage & Memory

16 GB 2666MHz DDR4 (2 x 8GB)
Optical Drive


Graphics Card
NVIDIA GeForce GTX 1660 Ti (6 GB GDDR6)
Video Memory Configuration

Inputs & Outputs

USB Ports
1 x Thunderbolt 3.0; 1 x Type-A USB 3.1 Gen 1 Port with PowerShare Technology; 2 x USB 3.1 Gen 1 Type-A
Display Ports
1 x HDMI 2.0b Output Port; 1x HDMI Out 2.0
HDCP Compliant


Ethernet Port
1 x Killer Networking E2600 Gigabit Ethernet NIC, 1 x Killer Networking E3000 2.5Gbps Ethernet NIC
Integrated Wi-Fi
802.11AC; ac; 802.11ac; Wi-Fi 5
Integrated Bluetooth
Yes - Bluetooth 4.2


Approximate Battery Life
Varies by use
Battery - Number of Cells


Pre-loaded Operating System
Windows 10 Home (64-Bit) (English, French, Spanish)
Operating System Language

Physical Features

Keyboard Language
Backlit Keyboard
Weight (lbs)
4.74 lb


Seller's Warranty - Parts
1 Year
Seller's Warranty - Labour
1 Year

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See helpful questions and answers from shoppers like you.

Shipping Cost

Seller offers free standard shipping on all orders above $35 for Ground Regular Shipments.

Seller offers free shipping on all orders above $50 for Ground Express Shipments.

**In the event that product is unavailable, you will be refunded within 48 business hours.

Large Item Scheduled Delivery (items heavier than 150lbs)

Delivery Method

Product will be delivered outside your home for all shipping areas.
Recycling of your old item(s) is not included with delivery.
Assembly of the delivered product is not included.

Shipping Restrictions

Seller does not ship to P.O. Boxes

Returns can be made within 30 days of receiving your order.

PRO OB Restocking Fees / Return Eligibility
Category Return Period Un-opened Opened/Unused Opened/Used
For all products 30 Days 0% 10% 20%

Must be unassembled and still in the original packaging. All returned products must include original packaging.

Return shipping costs will be paid by the seller for all cases where the product is defective, damaged or incorrect. For other cases (e.g. you changed your mind), you will be responsible for this cost.

To request a return

Please contact the seller directly from your Order details page, and provide the following information:

  • Web ID (8-digit number) & product description
  • Number of items to be returned
  • Date you recieved your product
  • Condition of product
  • Condition of packaging
  • Reason for return

All refunds will be processed within 4 business days

Warranty Policy for ReCertified, Refurbished & Open Box Products

All of our refurbished products have undergone a thorough software and hardware inspection to ensure you are receiving a fully functional product. We stand by the refurbished products we offer and want our customers to feel confident in purchasing our products. Therefore, we offer a warranty to cover the rare, unforeseen circumstances when the product is not fully functioning after purchase for a minimum of 90 days (or more, depending on the product).

The warranty we provide covers issues related to software or hardware malfunctions such as the camera or charging port not working. Our warranty does not cover malfunctions related to physical damage, water damage, or software modification problems such as jailbreaking or rooting.

If you have any warranty issues, please contact us through the “Contact Seller” button when you log into your order details on BestBuy.ca. You will need to provide both:

  • A description of the issue you are facing
  • The IMEI or Serial number of your product

Afterwards we will provide a prepaid return label to inspect your device so we can determine if it needs to be repaired or replaced. If there are no issues or the issues can’t be replicated, the order will be sent back to you and you will be responsible for the delivery fee of the shipping to and from our repair facility.