Reviews

Altec Lansing MZX399 In-Ear Bluetooth Headphones - Black - Only at Best Buy


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  • Are these headphones recyclable?
    by

    from Canada on July 9, 2019

    They are garbage right out of the box. I can't speak to the quality of the sound because they won't pair with my phone or my watch.


  • Crap
    by

    from Sydney NS on July 7, 2019

    What a waste of money


  • Terrible for exercising
    by

    from Ontario on June 11, 2019

    Purchased these to use at the gym and the sound quality is very poor. They don't stay tight into your ears.


  • Do not buy
    by

    from Edmonton on May 28, 2019

    Horrible sound, the cord is too short, and these will not stay in your ears while you run.


  • Don't waste your money
    by

    from Ontario on May 15, 2019

    First time i opened the box and charged they didn't work. Was told i had to let the power drain and then try again. Worked great for two weeks then wouldn't charge or do anything. Got a replacement unit and after the initial charge it wouldn't pair with any device (tried 2 phones, a table and computer). Called tech support, to get help since i've now had 2 units not work and not offered much help. Tech support tried to say i have too many things connected to my devices for the head phones (tablet had nothing connected to it, and the original did connect). Told only options available is to try taking it back to the store (second return in three days for this same item) or pay to send it in to get them to repair it.


  • Junk
    by

    from Windsor, ON on April 24, 2019

    Would pair out of the box but after charging won't work any more. Not impressed


  • Would not even power on
    by

    from Red Deer on April 23, 2019

    took it out of the box, charged until indicator light was green. The item will not even power on, Despite holding the power button for 2-5 seconds as directed


  • At least they were on sale...
    by

    from Edmonton, AB on April 2, 2019

    bought these to pair with a bluetooth transmitter to watch TV. They fit terribly, no matter which earbuds I use- they feel like they are just about to fall out of my ears all the time. The design is weird, and the sound is fairly tinny. I'm glad I got these on sale and will just keep them as a backup pair.


  • Stop working at the third day.
    by

    from Surrey, BC on April 2, 2019

    After a recharge the green led was on and kept on. There was no way to turn it off or do anything else. Best Buy refused to refund only allowed exchange. The audio quality is awful.


  • Horrible
    by

    from Coquitlam, BC on March 28, 2019

    A complete waste of money. Do not purchase this product. My intent was to get a decently good and reasonably priced wireless earphones. But this is ultimately the worst one I’ve ever purchased from Best Buy! The audio quality is so horrible! The background noise is louder than the audio drowns in it even in the highest volume setting. The material is so cheap looking. Should have gotten a Monster iSport again even if the battery only lasts for 3 months but the audio quality is acceptable.