ALURATEK DIGITAL PHT FRM 18.5IN 4GB BLT-IN (ADMPF118F)

Great frame size for the price. Bought as a xmas gift. Had a proble with the first one that was sent customer service was excellent in geating a replacement one sent fast before xmas

Great internal storage and very clear picture. Easy to use!

This product is utter junk. Having done my due diligence before selecting any digital photo frame, the features I really wanted were found in only this one, pretty much. I was very hesitant to purchase a brand I'd never heard of or had no experience with. So I continued to look, and look, eventually coming back to this one. I researched the company, and all the usual marketing catch-phrases were at play, not at all surprising, e.g., "...experienced engineers, quality products, blah,blah." So in spite of my gut intuition saying "no", and because I have been wanting a nice, good size (major factor) quality digital photo frame, I caved in, thinking, how hard can it be to manufacture a quality product such as this. lol Pretty difficult, and dang near impossible for Aluratek, apparently. I was "lured" allright. Anyway, upon receipt, I was elated to have it in hand. Unpacked the box, all the expected items present. The first sign was what, in my opinion was utterly stupid, and non user friendly in that the USB ports, and power cord port, etc., were behind a flip door that required a screwdriver to "unlock" and open. "OK", I thought, slight inconvenience, I can get past it. But they could have just used a "snap" design of some sort you'd think. Then came the real test. Powered up, and while the graphic display itself was pretty good (very important, obviously), trying to set this beast up was the most painful experience I've had in some time with a product such as this. A big issue was the remote (again, important feature to me, and really, quite necessary). Talk about just plain not working in terms of being responsive and finicky. I even tried a new button battery in it. No change. About the worst remote control I've ever experienced in my life. No, not "about", THE worst. Next, when it would finally respond, I went through utter you-know-what to even set up the silly calendar, time, and time formats. (Not an important feature to me, but its there so what the heck, may as well be correct.) Kid you not, this process which should have been about as simple as setting a digital clock, tool me near over an hour to finally figure out the logic, that is, the remote button sequences,etc., and again, assuming it responded to the chosen entry. Next, it took me about another hour to figure out how to rotate the images to their appropriate orientation on the frame but I never could "save" the setting. In short, this company stole from me about three hours of my time,and I never got anywhere. Fora "regular" user, they'd never get anywhere with it. Moreover, its not like I'm a novice, or incompetent with electronics, and computers, etc. In fact, my profession is in upper-level management for a "high-tech" company so I have quite an advanced skill set with this stuff, however, that was pretty useless when it came to this product, Honestly, I believe whoever coded the logic and UI for this was intoxicated! Seriously! So its now boxed back up, with a return request pending with the seller. I will be happy when I get that information/response so that I can put this very inferior product, an "aggravation" machine, on the road never to be seen again by me. Be gone, Aluratek!