Apple iPhone 11 Pro Max 256GB Smartphone - Space Gray - Unlocked - Certified Refurbished

Model Number: A2161
Web Code: 14283230

Apple iPhone 11 Pro Max 256GB Smartphone - Space Gray - Unlocked - Certified Refurbished

Overview

READ SELLER'S STORE DESCRIPTION FOR MORE INFO. Certified Refurbished: The product is refurbished to manufacturer standards by a R2 Certified Refurbisher or category-specific equivalent, multi-point inspection, full data purge, cosmetic condition is 9/10 or better, minimum 90-day Seller-backed warranty. Some products sold may be international versions of this device and will be fully compatible with Canada’s mobile networks and seller-provided warranty.
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Delivery times vary by location. Most Marketplace items leave sellers' locations within 2 business days. Allow additional time for shipping.


Overview

READ SELLER'S STORE DESCRIPTION FOR MORE INFO. Certified Refurbished: The product is refurbished to manufacturer standards by a R2 Certified Refurbisher or category-specific equivalent, multi-point inspection, full data purge, cosmetic condition is 9/10 or better, minimum 90-day Seller-backed warranty. Some products sold may be international versions of this device and will be fully compatible with Canada’s mobile networks and seller-provided warranty.

All Marketplace Refurbished Sellers have been carefully selected to meet the standard of Best Buy-qualified partners.

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A transformative triple‑camera system that adds tons of capability without complexity. An unprecedented leap in battery life. And a mind‑blowing chip that doubles down on machine learning and pushes the boundaries of what a smartphone can do. Welcome to the first iPhone powerful enough to be called Pro Max.

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● 6.5-inch Super Retina XDR OLED display

● Water- and dust-resistant (4 metres for up to 30 minutes, IP68)

● Triple-camera system with 12MP Ultra Wide, Wide and Telephoto cameras; Night mode, Portrait mode and 4K video up to 60fps

● 12MP TrueDepth front camera with Portrait Mode, 4K video and Slo-Mo

● Face ID for secure authentication and Apple Pay

● A13 Bionic chip with third-generation Neural Engine

● Fast charge with 18W adapter included

● Wireless charging

● iOS 13 with Dark Mode, new tools for editing photos and video, and brand new privacy features

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What's an "unlocked phone?"

Purchasing an unlocked handset gives you more handset options to choose from and more flexibility as to where you use it. Because an unlocked handset isn't tied to a particular service provider, it can be used with any service provider in the world that operates on a SIM card-based GSM network. Simply place an activated SIM card in the handset and you'll enjoy the same or similar service. Some premium features may not be available. SIM card sold separately. Speak with your current service provider for more details.

Phone Model
iPhone 11 Pro Max

Base Features

Wireless Carrier
Unlocked
Product Condition
Certified Refurbished
Bluetooth
5.0, A2DP, LE
Dual SIM Card
No
Storage
256 GB
CPU
Apple A13 Bionic
RAM Size
4 GB
Phone Operating System
IOS
SIM Card
Nano SIM
Battery - Standby
3969
Battery - Talk Time
20
Battery Type
Non-removable Li-Ion 3969 mAh battery

Connectivity

Supported Network/Bands
LTE
Wi-Fi
802.11AX; AX; 802.11ax; Wi-Fi 6
NFC
Yes
Mobile Pay
Yes
Wireless Charging
Yes
Cable Connection Type
microUSB v2.0
Headphone Jack
No
Other Connectivity
2G,3G,4G,4G+,Bluetooth,Dual-Band,GPRS,GPS,Lightning,LTE,NFC,Wi-Fi

Camera

Front-Facing Camera Resolution
12 MP, f/2.2, 23mm (wide); SL 3D camera
Rear Camera Resolution
x3 12MP Ultra Wide, Wide, and Telephoto Camera; Ultra Wide: f/2.4 120 degree field of view; Wide: f/1.8; Telephoto: f/2.0; Night Mode; Portrait Mode
Front Video Capture Resolution
2160p@24/30/60fps, 1080p@30/60/120fps, gyro-EIS
Rear Video Capture Resolution
4K video recording at 24fps, 30fps, or 60fps; 2X Optical Zoom; Audio Zoom; Quicktakel
Camera Flash
Yes
Other Camera Features
Quad-LED dual-tone flash, HDR (photo/panorama)

Display

Display Size
6.5 in
Display Resolution
1242 x 2688
Other Display Features
Scratch-resistant glass, oleophobic coating

Sensors

Fingerprint Scanning
No
Depth-sensing
Yes
Other Sensors
Accelerometer, Ambient light sensor, Barometer, Face ID, Gyro sensor, Proximity sensor

Physical Features

Water Protection
Water Resistant
Colour
Space Gray
Dimensions (cm)
7.78 (W) x 15.8 (H) x 0.81 (D) cm
Dimensions (in)
3.06 (W) x 6.22 (H) x 0.32 (D) in
Weight
0.23 kg

Warranty

Seller's Warranty - Parts
90 Days
Seller's Warranty - Labour
90 Days
  • iPhone
  • 3rd party USB Power Adapter
  • 3rd party Lightning to USB cable

There is no manufacturer content to show for this product. Explore the Details & Specs and Customer Reviews sections to learn more.

Rating Breakdown

5

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4

1

3

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2

0

1

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Reviewer Recommendation

100%

Of the 1 reviewer who responded, 1 would recommend this product.

Key Considerations

Averages based on how reviewers feel this product performs.

Quality:
Value:
Ease of Use:

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  • I like it
    Reviewed by Reese - January 24, 2021

    The phone arrived 2 days early which was nice. The battery health was at 97% which is pretty good. The responses from the seller were sometimes slow, and a little confusing. Overall I am happy and satisfied with my purchase.

    Yes, I would recommend this to a friend.

    Helpful (17)

    Not helpful (13)

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Shipping Cost

Seller offers free standard shipping on all orders above $149 for Ground Regular Shipments.

**In the event that product is unavailable, you will be refunded within 48 business hours.

Shipping Restrictions

Seller does not ship to P.O. Boxes

Seller does not ship to the following provinces/territories:

  • Nunavut Remote

Returns can be made within 30 days of receiving your order.

Gadgets Source Restocking Fees / Return Eligibility
Category Return Period Un-opened Opened/Unused Opened/Used
Headphones and Earphones (all types) 30 Days 0% 10% 20%
Home Theatre Audio 30 Days 0% 10% 20%
Portable Audio 30 Days 0% 10% 20%
Cell Phones, Smartphones & Wireless Devices 30 Days 0% 10% 20%
Cell Phone Accessories 30 Days 0% 10% 20%
Tablets, iPads & eReaders 30 Days 0% 10% 20%
Smartwatches 30 Days 0% 10% 20%
Virtual Reality Headsets (Oculus Rift, PlayStation VR, etc.) 30 Days 0% 10% 20%

All returned products must include original packaging.

Return shipping costs will be paid by the seller for all cases where the product is defective, damaged or incorrect. For other cases (e.g. you changed your mind), you will be responsible for this cost.

To request a return

Please contact the seller directly from your Order details page, and provide the following information:

  • Web ID (8-digit number) & product description
  • Number of items to be returned
  • Date you received your product
  • Condition of product
  • Condition of packaging
  • Reason for return

All refunds will be processed within 4 Business Days.

Warranty Policy for ReCertified, Refurbished & Open Box Products

All of our refurbished products have undergone a thorough software and hardware inspection to ensure you are receiving a fully functional product. We stand by the refurbished products we offer and want our customers to feel confident in purchasing our products. Therefore, we offer a warranty to cover the rare, unforeseen circumstances when the product is not fully functioning after purchase for a minimum of 90 days (or more, depending on the product).

The warranty we provide covers issues related to software or hardware malfunctions such as the camera or charging port not working. Our warranty does not cover malfunctions related to physical damage, water damage, or software modification problems such as jailbreaking or rooting.

If you have any warranty issues, please contact us through the “Contact Seller” button when you log into your order details on BestBuy.ca. You will need to provide both:

  • A description of the issue you are facing
  • The IMEI or Serial number of your product

Afterwards we will provide a prepaid return label to inspect your device so we can determine if it needs to be repaired or replaced. If there are no issues or the issues can’t be replicated, the order will be sent back to you and you will be responsible for the delivery fee of the shipping to and from our repair facility.