Available online only
- Lightning to USB Cable
- USB Power Adapter
This Open Box product:
∙Has been inspected to ensure proper functionality.
∙Includes all required accessories.
∙Includes a minimum 1-year warranty.
∙May have cosmetic imperfections, such as a scratch on the body of the product (but not on the screen). Any possible cosmetic imperfection won't affect the functionality of the product.
∙May be eligible for return. See the Return Policy tab for return details.
All Marketplace Refurbished Sellers have been carefully selected to meet the standard of Best Buy-qualified partners.
The largest display ever on an iPhone. Even faster Face ID. The smartest, most powerful chip in a smartphone. And a breakthrough dual-camera system. iPhone XS Max is everything you love about iPhone. Taken to the extreme.
• 6.5-inch Super Retina All-Screen OLED Display
• A12 Bionic chip with 8-core Neural Engine
• Faster Face ID
• Advanced 12MP Dual Camera system with Smart HDR
• Splash-, Water- and Dust-Resistant rated IP68
What's an "unlocked phone?"
Purchasing an unlocked handset gives you more handset options to choose from and more flexibility as to where you use it. Because an unlocked handset isn't tied to a particular service provider, it can be used with any service provider in the world that operates on a SIM card-based GSM network. Simply place an activated SIM card in the handset and you'll enjoy the same or similar service. Some premium features may not be available. SIM card sold separately. Speak with your current service provider for more details.
- No restrictions in Canada
|WINGOMART||Restocking Fees / Return Eligibility|
|Air Conditioners,Cameras & Camcorders (excluding Full-Frame Cameras),Computers (Laptops & Desktops),Monitors,Printers,Gaming PCs||30 Days||0%||15%|
|Cell Phones, Smartphones & Wireless Devices||15 Days||0%||15%|
|All other Products||30 Days||0%||15%|
Must be unassembled and still in the original packaging. All returned products must include original packaging.
Return shipping costs will be paid by the seller for all cases where the product is defective, damaged or incorrect. For other cases (e.g. you changed your mind), you will be responsible for this cost.
To request a return
Please contact the seller directly from your Order details page, and provide the following information:
- Web ID (8-digit number) & product description
- Number of items to be returned
- Date you recieved your product
- Condition of product
- Condition of packaging
- Reason for return
All refunds will be processed within 2 Days
Warranty Policy for ReCertified, Refurbished & Open Box Products
All of our refurbished products have undergone a thorough software and hardware inspection to ensure you are receiving a fully functional product. We stand by the refurbished products we offer and want our customers to feel confident in purchasing our products. Therefore, we offer a warranty to cover the rare, unforeseen circumstances when the product is not fully functioning after purchase for a minimum of 90 days (or more, depending on the product).
The warranty we provide covers issues related to software or hardware malfunctions such as the camera or charging port not working. Our warranty does not cover malfunctions related to physical damage, water damage, or software modification problems such as jailbreaking or rooting.
If you have any warranty issues, please contact us through the “Contact Seller” button when you log into your order details on BestBuy.ca. You will need to provide both:
- A description of the issue you are facing
- The IMEI or Serial number of your product
Afterwards we will provide a prepaid return label to inspect your device so we can determine if it needs to be repaired or replaced. If there are no issues or the issues can’t be replicated, the order will be sent back to you and you will be responsible for the delivery fee of the shipping to and from our repair facility.