Apple iPhone XS Max 512GB Smartphone - Space Grey - Unlocked - Open Box

Model Number: MT5D2VC/A
Web Code: 13527398

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Overview

READ SELLER'S STORE DESCRIPTION FOR MORE INFO. Open Box: Unused, 10/10 condition product with manufacturer or seller warranty, only difference with Factory Fresh is open packaging; original accessories included except headphones. Some products sold may be international versions of this device and will be fully compatible with Canada’s mobile networks and seller-provided warranty.
SAVE $584$1415.99

Available online only

Delivery times vary by location. Most Marketplace items leave sellers' locations within 2 business days. Allow additional time for shipping.

Overview

READ SELLER'S STORE DESCRIPTION FOR MORE INFO. Open Box: Unused, 10/10 condition product with manufacturer or seller warranty, only difference with Factory Fresh is open packaging; original accessories included except headphones. Some products sold may be international versions of this device and will be fully compatible with Canada’s mobile networks and seller-provided warranty.

All Marketplace Refurbished Sellers have been carefully selected to meet the standard of Best Buy-qualified partners.

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The largest display ever on an iPhone. Even faster Face ID. The smartest, most powerful chip in a smartphone. And a breakthrough dual-camera system. iPhone XS Max is everything you love about iPhone. Taken to the extreme.

• 6.5-inch Super Retina All-Screen OLED Display

• A12 Bionic chip with 8-core Neural Engine

• Faster Face ID

• Advanced 12MP Dual Camera system with Smart HDR

• Splash-, Water- and Dust-Resistant rated IP68

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What's an "unlocked phone?"

Purchasing an unlocked handset gives you more handset options to choose from and more flexibility as to where you use it. Because an unlocked handset isn't tied to a particular service provider, it can be used with any service provider in the world that operates on a SIM card-based GSM network. Simply place an activated SIM card in the handset and you'll enjoy the same or similar service. Some premium features may not be available. SIM card sold separately. Speak with your current service provider for more details.

Phone Model
iPhone XS Max

Base Features

Wireless Carrier
Unlocked
Product Condition
Open Box
Bluetooth
Bluetooth 5.0
Dual SIM Card
Yes
Storage
512 GB
CPU
Apple A12 Bionic
RAM Size
4 GB
Phone Operating System
IOS
SIM Card
Nano SIM
Battery - Talk Time
Up to 25 Hours
Battery Type
Non-removable Li-Ion battery

Connectivity

Supported Network/Bands
Gigabit-class LTE with 4x4 MIMO and LAA
Wi-Fi
802.11AC; ac; 802.11ac; Wi-Fi 5
NFC
Yes
Mobile Pay
Yes
Wireless Charging
Yes
Cable Connection Type
Lightning
Headphone Jack
No

Camera

Front-Facing Camera Resolution
7 MP
Rear Camera Resolution
Dual 12 MP
Front Video Capture Resolution
1080p HD
Rear Video Capture Resolution
4K Video Recording at 24 fps; 30 fps or 60 fps
Camera Flash
Yes
Other Camera Features
2x Optical Zoom; Digital Zoom up to 10x, Portrait Mode with Advanced Bokeh and Depth Control, Dual Optical Image Stabilization, Quad-LED True Tone Flash with Slow Sync

Display

Display Size
6.5 in
Display Resolution
2688 x 1242 pixels
Other Display Features
True Tone Display; 3D Touch

Sensors

Fingerprint Scanning
No
Other Sensors
Face ID; Barometer; Three-Axis Gyro; Accelerometer; Proximity Sensor; Ambient Light Sensor

Physical Features

Shock Protection
No
Water Protection
Water Resistant
Colour
Space grey
Dimensions (cm)
7.74 (W) x 15.75 (H) x 0.77 (D) cm
Dimensions (in)
3.05 (W) x 6.2 (H) x 0.3 (D) in
Weight
0.21 kg

Warranty

Seller's Warranty - Parts
180 Days
Seller's Warranty - Labour
180 Days
  • iPhone
  • Lightning to USB Cable
  • USB Power Adapter

There is no manufacturer content to show for this product. Explore the Details & Specs and Customer Reviews sections to learn more.

See helpful questions and answers from shoppers like you.

Shipping Cost

Shipping costs are dependent on your order and your shipping location. Add the product to your cart to get your shipping estimate.

**In the event that product is unavailable, you will be refunded within 48 business hours.

Large Item Scheduled Delivery (items heavier than 150lbs)

Delivery Method

Product will be delivered outside your home for all shipping areas.
Recycling of your old item(s) is not included with delivery.
Assembly of the delivered product is not included.

Returns can be made within 14-30 days of receiving your order.

WINGOMART Restocking Fees / Return Eligibility
Category Return Period Un-opened Opened/Unused Opened/Used
Air Conditioners,Cameras & Camcorders (excluding Full-Frame Cameras),Computers (Laptops & Desktops),Monitors,Printers,Gaming PCs 14 Days 0% 10% 20%
Cell Phones, Smartphones & Wireless Devices 15 Days 0% 10% 20%
All other Products 30 Days 0% 10% 20%

Must be unassembled and still in the original packaging. All returned products must include original packaging.

Return shipping costs will be paid by the seller for all cases where the product is defective, damaged or incorrect. For other cases (e.g. you changed your mind), you will be responsible for this cost.

To request a return

Please contact the seller directly from your Order details page, and provide the following information:

  • Web ID (8-digit number) & product description
  • Number of items to be returned
  • Date you recieved your product
  • Condition of product
  • Condition of packaging
  • Reason for return

All refunds will be processed within 2 Days

Warranty Policy for ReCertified, Refurbished & Open Box Products

All of our refurbished products have undergone a thorough software and hardware inspection to ensure you are receiving a fully functional product. We stand by the refurbished products we offer and want our customers to feel confident in purchasing our products. Therefore, we offer a warranty to cover the rare, unforeseen circumstances when the product is not fully functioning after purchase for a minimum of 90 days (or more, depending on the product).

The warranty we provide covers issues related to software or hardware malfunctions such as the camera or charging port not working. Our warranty does not cover malfunctions related to physical damage, water damage, or software modification problems such as jailbreaking or rooting.

If you have any warranty issues, please contact us through the “Contact Seller” button when you log into your order details on BestBuy.ca. You will need to provide both:

  • A description of the issue you are facing
  • The IMEI or Serial number of your product

Afterwards we will provide a prepaid return label to inspect your device so we can determine if it needs to be repaired or replaced. If there are no issues or the issues can’t be replicated, the order will be sent back to you and you will be responsible for the delivery fee of the shipping to and from our repair facility.