ASUS ZenFone 3 Max 16GB Smartphone - Grey - Unlocked

  • Model #: ZC520TL
  • Web Code: 10516458
Sold and shipped by: Best Buy
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Looking for a smartphone that can keep up with non-stop chatter and relentless web surfing? Meet the ASUS ZenFone 3 Max. It boasts a 4100mAh battery for up to 18 hours of Wi-Fi web browsing or 20 hours of talk time. The 5.2" HD display showcases clear detail, while a 13MP rear camera snaps stunning photos.

More Information

  • 5.2-inch HD IPS display features a 75% screen-to-body ratio to maximize screen real estate
  • 1280 x 720 HD screen resolution, 282ppi pixel density, and 400 nits brightness ensure crisp images and text
  • 16GB built-in memory is expandable with a micro SD card up to 32GB
  • 1.25GHz MediaTek quad-core processor and 2GB memory drive smooth performance whether you're checking email or updating social media
  • 13MP rear camera and 5MP front camera enable crystal-clear photos and selfies and Full HD video recording
  • Fingerprint sensor activates the camera for easy, secure operation
  • Bluetooth 4.0 and 802.11b/g/n Wi-Fi allow you to connect to the web and Bluetooth-enabled devices
  • Android 6.0 Marshmallow operating system offers an intuitive and customizable user experience
  • 4100mAh battery provides up to 20 hours of talk time or 18 hours of web browsing over Wi-Fi on a full charge

What's an "unlocked phone?"

Purchasing an unlocked handset gives you more handset options to choose from and more flexibility as to where you use it. Because an unlocked handset isn't tied to a particular service provider, it can be used with any service provider in the world that operates on a SIM card-based GSM network. Simply place an activated SIM card in the handset and you'll enjoy the same or similar service. Some premium features may not be available. SIM card sold separately. Speak with your current service provider for more details.

What's in the Box?

  • ASUS ZenFone 3 Max
  • Standard Micro USB Cable Adapter
  • User Manual
  • Warranty Card

Manufacturer's Warranty:

  • Parts - 1 Year(s)
  • Labour - 1 Year(s)



Customer Reviews

3.5 / 5
Based on 51 review(s) More about Customer Reviews

Ratings in Detail

  • 5
  • 4
  • 3
  • 2
  • 1

Positive vs. Critical Reviews

Positive 62%

32 Reviews

Critical 37%

19 Reviews

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  • from Laval, QC


After 5 1/2 months of using it, it disconnects me from Wifi, sometimes it says It's connected, but it's not. Camera isnt that good, fingerprint reader will scan literally anything, there was some vibration in my class when my fingerprint sensor was scanning AIR. Snapchat, Messenger and Instagram filming SUCKS. Your video will FREEZE in the middle, so you have to record a full video to not make the middle part freeze. Overall not happy, I do not recommend it. Switching to LG.

  • from Toronto, ON

Best Bang for Buck

I have had this for about 6 months and am very happy.The first few days tho it would auto reboot into the bios mode with all kinds of crazy numbers flashing across the screen.i went back the the store and the manager did a total reset and it worked great ever since.I love this phone,just did a NUGAUT(android 7.0) update and all is good. PROS: 1.Slim,very long batt life,very light,thin,multiple fingerprint button,huge and bright screen,camera is great, the side power buttons are good. CONS: 1.not gorilla glass,its a mediateck chip,not snapdragon. I would buy it again.

  • from Montreal, QC

Amazing affordable Android phone

Everything about this phone is attractive. Unlocked, affordable, fast, purely android with latest Android OS. Love my new phone.

  • from Ottawa

Very pleased with this phone

We have two of these phones in our household. Both working fine, very smooth interface, good performance - no lagging, very responsive. Exceptionally long battery life - one phone is being heavily used - requires recharging every 2 days. Another is moderately used - lasts 5-7 days on one charge. It is a little bit short on the internal memory, but SD card solves this problem. Camera is OK. Overall very pleased with this phone. Comparing to my Samsung S5 - Zenfone beats it hands down.

  • from North York, ON

Amazing phone for the price

I bought this phone to replace my LG G4 which bootlooped after 1.5 years of owning it (after which I decided to not waste money on a flagship phone again). It's absolutely amazing for the price. Feels like a premium phone, fingerprint scanner works well, camera is decent, battery life is excellent. The resolution isn't as high as most other phones these days, but if you keep your phone at a reasonable distance from your face, the difference is completely unnoticeable; plus, this increases the battery life which is a great bonus. Call quality is good. I honestly don't know how Asus makes a phone like this available at such a bargain, but if it works well for more than a year, I might very well stick with their phones in the future. The string of 1-star reviews on July 14 and 21 seems like spam, by the way - I bought this phone not too long before that, and the average rating was around 4.5 back then.

  • from Blind Bay, BC

I like it.

Nice phone. Good battery life. Take good photos. Good value.

  • from Alberta

Works great

I've had this phone for about 6 months or so and I've had no issues with it. It works great for me. I've read other reviews and I don't know what they're doing with their phones but I've never had problems with it.

  • from Calgary

Perfecto for its price

It's a good phone for its price, I've been with it for more than 6 months and it works perfectly.

  • from Ajax

don't buy this

one star is generous for this piece of garbage too much bloat wear doesn't have enough memory to download more than 5 apps apps commonly crash or just won't run

  • from Toronto, ON

Great phone

great phone for its price. I got it for 70 dollars off with virgin mobile.

  • from Vancouver

Great phone for its price.

I bought this phone a few days ago and I have to say its absolutely fantastic, especially for the price that it is. It has many great features, the camera is great, it loads and works pretty quick.A very happy customer!

  • from London, ON

cell speaker issues

the phone in itself is an ok phone for the price. but when i use the speaker for phone conversations, it echos badly for the person you are trying to talk to. if you dont use the speaker, it works well but if you are like me, i love to use the hands free phone speaker. so am returning it.

  • from Burnaby, BC

Great for its price

It is honestly more than I expected wih this price. Good camera, perfect battery and somehow satisfactory performance.

  • from Toronto, ON

Wonderful phone and the service

Bought this phone yesterday and very impressed after using it for just a day. I've used many different phones in the past but this phone impressed me the most. Service was also pretty good at the store.

  • from Toronto, ON

Very good for the price

I really like this phone for what I do with it. Battery life can sometimes last four days. Processor may be a little slow for gaming, but I do not use it for that. A couple of cons is if it is cold, the fingerprint sensor tends not to work, and for wi-fi, the phone can only pick up 2.4GHz bands, not 5GHz.

  • from Markham Ontario

Best buy employee told me it has update issues

Went to store last week and best buy employee said it was pulled from shelves due to update issues. Avoid!

  • from Prince George, BC

tiny storage, need to reinstall apps all the time

Phone has limited internal storage. Even though I selected SD card storage, it will not download anything if there isn't internal storage space. This phone is NOT worth the aggravation of CONSTANTLY uninstalling and reinstalling apps as needed, on a daily basis.

  • from Wood Buffalo, AB

Wasn't charging so get returned

After one week it stopped charging

  • from Regina, SK

cant install my own apps - not enough memory

Do not buy. Only allows for a couple apps to be installed before it incorrectly reports out of memory. Not useful as a smart phone. Waste of money useless for anything other than text or voice.

  • from Saskatoon

cheap and low memory!!!

Very cheap quality. For 16GB, more than half is full....and that half has too many apps, I cannot install my own!

  • from Calgary. AB

broke after 1 week!!!!!!!!!!!!!!!!!!

After 1 week, the screen on the phone is malfunctioning, I cannot make nor receive calls. The phone worked well for three weeks, and has not worked since. I would like to return this to ASUS.

  • from kelowna, BC

Bad since the beginning!!

Horrible phone since the minute I received it. It will freeze since the beginning. Don't order or you will hate it!

  • from Bracebridge, ON

Lots of problems in the first few weeks

Bought this after seeing glowing reviews on other websites. However, after a couple of weeks the screen died. I eventually got it to work but now it's painfully slow! I will probably return it.

  • from Barrie, ON

Works great for a bit, not enough memory and too much CRAP

Worked great for the first 3 weeks until it randomly died. Not enough memory and too much bloatware

  • from Toronto, ON

reboot after first few months, after too SLOW

ASUS makes some great products and I thought this phone (based on online reviews) would be amazing! However, after a few months of having it, it stopped working. It started to reboot automatically. I mean after a few months this should not happen! I eventually got it to work with ASUS support, but now it is SLOW. VERY. SLOW. Way too many pre-installed apps, and even after you delete them it is not as fast as a vanilla install. I still do like most of my ASUS products but I wouldn't buy a phone from them.

  • from Laval, QC

Very slow phone

Bought this for a gift for my niece! It works but it was too slow - she could not install any apps!

  • from Montreal, QC

Not bad, but for price too much bloatware - slowdown

Not bad phone, but too much bloatware slows it down. Will return and get something quicker.

  • from Kamloops, BC

turned off after first few days!!

Works fine for the first few days, but yesterday it shut down for no reason. Will return!

  • from Vancouver, BC

bootloop issue with phone

Buyer beware! The phone I received went into a boot loop. I had to return it and purchase another phone. Apparently it is a known fault in these phones. Disappointed.

  • from Ottawa, ON

stopped charging after a week!!!

The phone stopped charging after a week. It's completely dead. I'm talking to ASUS about a replacement, but this is the 3rd ASUS branded phone I bought. Was great for the first week until it became unstable

  • from Red Deer, Alberta

garbage - bought two from best buy

This phone is absolute garbage. First day I turned it on, the touch screen was not working. Then the keyboard didn't work. I bought a second one after cause' it may be defective - and that one didn't work either!

  • from Kamloops, BC

Do not buy this phone, waste of money

I bought this phone from the store but this device's system works very slowly. I don't recommend anyone to buy this phone not even to do any transaction with best buy. I had a very worst experience with best buy recently. All the teams and managements in the store are very rude and argued with customers a lot to make trouble. I wouldn't recommend anyone.

  • from Calgary, AB

can't beat the quality for the price

this phone is great, wont find a better phone for 200 bucks. asus has a long history of good quality at lower prices, i've also owned 2 laptops from asus that have gone the distance. stupid name though, zen"fone" lol

  • from Montréal, QC

Excellent phone!

Excellent phone! Surprisingly good for the price.

  • from Scarborough, ON

Nice Good Phone for the Price

Better than average camera, huge Battery Life, decent size, Crystal Clear Display. Only if they could add more RAMs & better CPU would be great.

  • from Calgary, AB

Great phone

If you are like me and use your phone as a phone...with moderate texting and email, Web searching then this is the phone for you. Simple to set up ( I'm 70) and get ready to use. Battery is great..over two days. Screen is sharp and colors good. I'm with Telus and connected with no issues. Reviews by 'experts' say camera is average. Might be average but works for what I want. If I want to take real pictures I'll use my real camera. If you are big into gaming then I can't comment. Overall great unlocked camera for the price

  • from Orleans, ON

ZenFone 3 max

I love this phone has every thing you need in a phone.

  • from Orleans, ON

love this phone!!!!!!!!!!!

this i a awesome cell phone worth getting.

  • from Toronto, ON

Awesome phone

It is really hard to find a cheap phone in Canada, with such awesome specs. And it is really easy to buy it from bestbuy, so it is a best phone at this price.

  • from Morden, mb

Exactly what I wanted

I needed to replace my previous phone and I didn't want a phone on contract. This phone performs as I expected, it has zippy performance and is easy to use. I actually like the Asus ZenFone UI. It has not neat features. I would recommend this phone to others.

  • from Etobicoke, ON

Great phone works with Wind or Freedom mobile.

Finally found a great value cell phone for my Wind or Freedom mobile carrier. Absolutely love the quality and service.

  • from Burnaby, BC

Simply excellent!

The phone has a very sleek design, is easy to grab it. I was amazed by the fact, that has an advance technology, and the battery lasts longer than other popular brands phones.

  • from Toronto, ON

Good product

A cell phone with excellent battery life (almost 2 days), functional and good design. Highly recommend.

  • from Saskatuwan

good phone

good phone

  • from Ottawa

Satisfied with this phone

I found this phone amazing. It has vry good battery life -way better than my old Samazing S4. Build quality, speed - very good. It has a lot of buit in features and custom options, some of them are very useful

  • from Montréal, QC

Absolutely Excellent!

This phone works great. The battery life is just amazing. The battery lasted me two and a half days with moderate to high use. One of the best out there. Sound quality, display, browsing and overall build quality of the phone are simply awesom. I am very happy with everything about this phone especially the price.If you are looking for a phone that looks and works amazingly but you do not want to break the bank, then get this phone. you will love it!

  • from Mississauga

Great Value

Cool phone, simple but does it job for the price, unlocked cell phone, 4100mh battery? I am very happy with this purchase!

  • from Vaudreuil, QC

is the connector really USB-C ?

This is not a review, just trying to clarify the specificiations listed. I looked at the ASUS ZenFone 3 MAX in a store, and it looked wrong, and the sales guy told me it was micro-USB on this phone. The spec on the web sites says it's USB-C.

  • from Mississauga, ON

Zenfone 3 Max

Never been available in Canada?

2 Review(s) available in French
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