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Tell others about your experience with this product.
This computer started freezing about a month after I got it. It would show "thread stuck in driver." I had to restart many times. Eventually it froze all together and would not start. I contacted Asus support and spent many hours re-installing windows. That worked for about a week and the freezing started again. I took it to the Geek squad and paid to have it unfrozen. Shortly after the year warranty ran out and the computer completely froze. I took it back and Best Buy said there was nothing they could do. It could cost many hundreds of dollars to try and fix. They said they would not try and get any kind of refund from Asus. I was out the cost of the computer and just left it with the Geek squad to dispose of. A total rip off!
Bought this computer and 1.5 months later turned it on and nothing appeared on the screen
Bought it on labour day weekend. Excellent machine for the price, very quiet, very fast start-up. No issue whatsoever. Only wish would be to have an SSD.
seems like 8mb of ram is just a bit too little, will be adding another 8 mb, maybe just swapping them both out for better quality.....slow loading pages in chrome, doesnt start up all that quick either
If I could, I would bring it back. It's slow, loud, the internet connection on it is not good...Just a ***** computer.. Avoid it!!!
Bought this desktop on a Labour Day sale. The first unit had a noisy hard drive. I returned it and the replacement is fine. Seems like a great machine for the sale price.
Just bough it to home yesterday, when started Power and run set up to see all text is French, can't do anything to switch English, have to wait to somebody help on Mon. Too much noisy like a small motor and make vibrating sound, maybe from DVD?
Just bought this yesterday. It's not a "bad" PC, but it's not very good either.
The most irritating thing about this tower is the noise. It's noisy. All the time. I don't know if it's the HDD making all that noise or what, but it's bothersome enough that i'm going to be fixing it. Having to fix a brand new PC is not ideal.
Dual booting this machine with ubuntu resulted in both OS's becoming unstable. The graphics card does not seem to work well with ubuntu. Had to do a complete system restore and remove the linux install.
The bluetooth 4.1 on my machine wouldn't work. Had to contact ASUS for a fix. A new driver was all it needed, and customer service was OK, if a little slow.
I also had to get a new keyboard and mouse as the desktop did not play nice with my other USB wireless keyboard/mouse combo. I don't know if that was a Windows 10 issue or an issue with the PC itself. It was an issue though. The desktop does come with the basic wired keyboard and mouse so that got me through until I could get the new ones sorted out.
The power button is difficult to find at first. Its on the front right of the tower just below the optical drive. I've never had to spend 5 minutes looking for a power button before. Not as big deal but at least an illustration on the setup instructions might have saved me a few quarters in the swear jar.
The machine is fast enough. It has far more power than the PC it replaced. Programs load relatively quickly so that is a plus. The hard drive is huge, it's wireless, supports 5G, has bluetooth and a decent processor.
Bottom line: It's decent enough to get you through for a while until you can build yourself a much better computer. But expect a couple of bugs.
I just got mine on thursday and it hasn't had any problems with it so far its done what I want it to do and it seems like a good pc if you know what your doing on it.
It get basic things done, not as good as I expect.
This was supposed to include a 'complimentary 32GB of Webstorage for 3 years through ASUS, but "sorry that offer expired before you bought the PC" is what I was told 12 hours after my purchase.
Make some noise and the wifi isn't great. I needed to plug it with the internet. Except for that, it work pretty good. It will get the job done
Our company bought 3 this model of computers three months ago, very fast and reliable, all 3 computers haven't had any issues. Recommend.
Lots of issues with this PC. Network card must always need to be reset. Freezes frequently, internet connection cuts all the time. My worst buy since a long time !
Poor quality. I've received 3 defective Asus computers. Asus support is terrible. The "company policy" prevents them from refunding or offering local service. Each defective computer is sent back to Ontario. I've been yanked around for 6 months now by Asus, and they still haven't got me a working computer. My computer has become outdated since I bought it, and I still haven't had a properly working computer to use!
I can't really give a review of this computer - because it has never really worked!
I bought my Asus desktop in January 2017. Got it home. It was DEAD! A techy friend looked at it and immediately showed me through the case's vent holes that a loose RAM card was sitting at the bottom of the box.
Returned it to Asus (across the country) and received a replacement a month later. It was ALSO DEAD. This time I could see both RAM cards (8 gb+4 gb) sitting loose on the bottom.
Returned it and received a 3rd replacement. This one started, but didn't function well. After 4 weeks of loading it with data, programs, customizing it, etc I tried to see why performance was so bad. The SSD card that was supposed to be in it wasn't recognized.
Asus tech support was of NO help. Asus wanted me to return it again, saying that I should have a 4th replacement in about 6 weeks. (mid-July, 6+ months after spending my money.) Should I bother?
Beware if you buy an Asus PC. Customer support is HORRIBLE. Warranty is full of legaleze outs. Product quality control also appears very bad.
Both in Windows 10 and double boot with Linux.
W10 does not shut down.
Same with Linux.
delivered to my door in less then two days, easy to setup fast tower got it on sale and super happy
I've only had it for a few days but I'm impressed in the speed and absolute quiet operation. Would like to add a SSD drive for the operating system but I don't as yet know if a port is available. Best part bought it on sale!!! :)
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