ASUS X555QA 15.6" Laptop - Black/Silver (AMD A10-9620P / 1TB HDD / 8GB RAM / Windows 10)

  • Model #: X555QA-BH11-CB
  • Web Code: 11558810
Sold and shipped by: Best Buy
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Stay productive whether you're in the office or on the go with this versatile 15.6" ASUS X555QA laptop. It features an AMD A10 quad-core processor and 8GB of RAM, as well as a massive 1TB hard drive. It also has built-in Bluetooth, HDMI output, and 3 USB ports.

More Information

  • 2.5GHz AMD A10-9620P quad-core processor and 8GB of RAM deliver solid and reliable performance for effortless everyday computing and more
  • 1TB hard drive offers tons of storage space so you can keep all of your documents and media files just a quick click away
  • 15.6-inch display with a native resolution of 1366 x 768 is ideal for surfing the web, managing email, and creating documents
  • 802.11ac Wi-Fi makes it easy to connect to your home network from the couch or the dinner table, or to any Wi-Fi hotspot
  • Integrated Bluetooth and 3 USB ports (2 x USB 3.0, 1 x USB 2.0) let you easily connect a range of additional peripherals, such as printer or wireless headphones
  • HDMI output gives you the option of hooking your laptop up to an HDTV or HD monitor for use as a secondary display
  • Preinstalled with Windows 10 operating system, which features a refined internet browser, improved Start menu, digital assistant with Cortana, universal Windows apps, and much more

What's in the Box?

  • Manual
  • Power Cables
  • AC Adapter

Manufacturer's Warranty:

  • Parts - 1 Year(s)
  • Labour - 1 Year(s)

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Customer Reviews

2.5 / 5
Based on 20 review(s) More about Customer Reviews

Ratings in Detail

  • 5
  • 4
  • 3
  • 2
  • 1

Positive vs. Critical Reviews

Positive 40%

8 Reviews

Critical 60%

12 Reviews

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  • from Sault Sainte Marie, ON

Not worth the money

Absolute junk. You want to think it's going to be a decent system with the specs, but don't let that fool you. 36 hours out of the box, the video card crashed twice, leaving me with a grey screen with no cursor and no ability to ctrl alt del out of it, I had to brown it out twice. It is slow, slow, slow... I can't believe it has the specs it does, and performs so poorly. Save yourself the trouble, and don't buy This waste of money.

  • from Thunder Bay, ON

Love it give it 3 stars

Love it got it all figured out games have zero lag get Google chrome as web browser and you will have no problems

  • from Thunder Bay, ON

Please help

I got this today all the browsers that came with it were slow and super glitchy I fixed this by getting Google chrome which now works amazing it's touchy and very slow to load anything else I don't really know how I can free up resources as one review said to remove bloat ware and it will work great what can I remove safely and I haven't done anything but add Google chrome and do the updates please help

  • from Calgary, AB

Worst Laptop Ever

I never write reviews but if this review helps someone not to buy this terrible laptop I have done my duty. I basically bought the computer to Skype my parents. It cant even do that correctly. It is slow to start up even though I haven't downloaded a single app other than Skype. I have had an Asus previously that lasted me 5 years and this new laptop is still not as good as my 5 year old laptop. tried to record a Christmas even seen such terrible videos ever, very grainy and laggy, cant clearly hear the voices when people are talking. The Cortana that is supposed to be able to have you speak and it will do things without 20% of the time. the rest of the time it freezes and you end up having to type what you want anyway. My worst purchase ever...I am ashamed.

  • from Toronto


Got in on a Cyber Monday sale, it's a decent cheap(ish) laptop once you uninstall bloatware. Only gripes is the screen/resolution and track pad operates a little wonky.

  • from Montreal, QC

Solid performance, nice specs

I purchased this laptop during Black Friday deals and held on to it before giving it to my son for Christmas. I was a little skeptical while holding on to it as I saw some of the poor reviews come in; however, no complaints with this until after the first couple of days of use. The sound is excellent and we were able to stream full 1080P HD videos on Youtube with zero lagging and real crisp images. It ran fine even with some of the pre-installed bloatware (which I've since removed). All in all, pleased with the purchase.

  • from Toronto, ON

Not Worth it

I bought this computer on Black Friday and it turned out to be such a terrible laptop. I had an Asus Netbook 8 years ago and that little thing out performed this slow out of the box piece of trash. Don't waste your time on this laptop. Asus has let themselves go. I had this computer less than 24 hours. If you are thinking about buying this laptop then do yourself a favour and just DON'T. Don't let the specs fool you. According to the specs it should be a fairly decent computer, however, it lacked in so many areas of performance. it took almost 2 hours just to set up which is just sad. Nothing good to say about this computer.

  • from St. John's,NL

Bloatware/Bad processor

Disappointed with this purchase. The specs look decent on paper, but performance is lacking. Bloatware chews up resources, and the processor doesn't measure up to spec. It maxes out and the PC freezes all too often. Simple browsing and email pushes this unit to its limit. Wish I could have chosen differently.

  • from Calgary, AB


I bought 1 and had it for 2 weeks, continuous freezing and sounds from just watching YouTube and Netflix. Talked to Asus and they sent me new driver links which did nothing. Didn't fix the problem. Returned it to the store to exchange thinking it was just a lemon the second one did the same thing. I have never come across this problem ever. After 1 day I took it back and am now looking for another laptop. What's even worse is I missed other black Friday sales for this piece of junk.

  • from Brampton, ON

Do NOT buy this laptop.

This laptop is fast, I will give you that but it's headphone jack doesn't work and there's definitely something wrong with it's battery. I've tried updating its drivers, rolling them back and contacting Asus technical support. I've also had to exchange this laptop twice in the first week I've bought it. Both laptops had the same issue and the only way to get it to work properly was to send it back to its manufacturer. I'm returning this thing for sure. for anyone who buys it, good luck.

  • from Toronto, ON


The laptop in the photo has an English only keyboard; THAT IS NOT WHAT YOU ARE GETTING! If you buy this laptop from any store you will get a multilingual keyboard and it will be the most annoying this in the world... buy a laptop in the states unless you're French Canadian!

  • from Toronto, ON


I bought this laptop because I needed PC based laptop for my school. using this only for 3 days, it shut down once all of sudden, and kept getting frozen at some point, but recover soon. Considering this is new laptop, I don't know this is right one.. probably return it soon on weekend. not sure if only mine is defective or what..... speed is enough fast. this is piece of S*hit

  • from Kitchener, ON

good review

its graphics can go up to 1080p gaming ok not bad it rarely lags and its ok

  • from Toronto, ON

Decent for the price

Not the best, but its decent for basic browsing and media viewing. Purchased for my mother in law and set up was a breeze. Uninstalled the bloatware and fully updated within 2 hours. Only gripe would be the LCD screen is not the best but still no regrets for its sale price.

  • from Toronto, ON

Bilingual Keyboard Layout

I bought this online. The laptop they shipped me had the Bilingual keyboard layout, not the one shown in the image of the laptop. The left shift key is shorter and there is a slash key to the left of the z key. The specs say "Bilingual" but don't match the photo of the keyboard

  • from Moncton, NB

Not good

Bought this thinking it was a good deal! I ended up with a laptop that had quite good spec but froze most of the time while being on YouTube and i only had 3 app in the computer that i installed .Also tried to reset the computer to start it back to 0 so all my files would be gone would not work and stayed at 80% for an hour. This is not a good laptop. 3 of the sales staff told me it was the best for the price.Don’t be fooled

  • from Salt Spring Island

Makes me realize how much I love my OLD laptop with the broken keys

I just bought the Asus 555Q from Best Buy yesterday. I will be returning promptly. Even upon trying to start up it kept getting the (not responding) message and it took forever to install the new apps in the app installer window, even though I didn't choose many. One app I had to try twice to add. The camera is terrible and severely grainy and laggy. It takes forever to load web pages and the colour is yellowish. I tried to adjust the colouring, but it could not compare to my 3 year old beaten-up Dell Inspiron 15 (that was cheaper!!!) in any way. The Asus is also really loud when it thinks and runs, the keys are springy (making it hard to type smoothly) and the touch pad makes a loud click. I liked NOTHING about this computer. I know it is supposed to have fairly good features, but they don't work together to provide a quality product. This experience has made me realize how much I love my Dell...

  • from Victoria, BC

R5 or R7? Which is it?

Just bought this today, however I have noticed an error with the product and what is listed on their website. Says the laptop comes with Radeon R7 Integrated graphics. Just ran scan on the computer and they are all saying it has a Radeon R5. I will be talking to the store about this for sure.

  • from Kitchener, ont

Doesn't have R7

Just a heads up to anyone buying this computer. Best buy says it comes with the AMD R7 integrated graphics card, but it actually comes with the R5. Research the chipset (AMD A10-9620p) online and you'll see that it comes with the R5. Don't believe an employee's that say otherwise, check the display models.

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