Avengers 4-Movie Collection Steelbook (Only at Best Buy) (4K Ultra HD) (Blu-ray Combo)

Seriously Best Buy?!? My very expensive box set showed up in a plastic bag and guess what? Yep it had a big scratch and multiple dents Went the store and was told it was soldout and there was nothing they could do Ahhhhhh Cool Man! With very limited stock you keep you think you could at least take care of the product. You guys are making it not fun to collect these things.

Just like the other reviewers here, my product arrived in a bubble mailer, not in a box like the single disc steelbook that was delivered with it. *eye roll* My set was dented and scratched with torn plastic. Called to have it resolved with Customer Service (product was miraculously still showing as in stock) the phone call took entirely too long and my mistake of not reordering right away and thinking Best Buy customer service could take care of it. Now it's sold out and I'm stuck with a damaged set.

I guess you can add my name to what will probably be a growing list of disgruntled customers about how this Limited edition 4k steelbook collection was packaged. I chuckle when the single limited edition steelbooks come in a box about 4 times the size and with some airbags to somewhat protect the steel book so I only thought logically that a steel book collection that we paid 4x the price would come in a box. Boy was i wrong. The collection came in the thinnest bubble envelope you can probably get. There were dents on every side except 2. The end of the case which i initially thought was the front case enclosure was dented in so much i thought i wouldn't be able to get the movie out. I later realized after finally taking off the plastic wrap that it was the back. Disappointed doesn't even begin to describe what i felt. Whoever in their shipping depot made the decision to package what is a very limited, expensive item in what in all practical purpose is a thick paper envelope should be reassigned. A very long phone call to Customer Service was made. Needless to say, I had to accept the damaged product or refund it. Based on past experiences, they'll probably never get any more in. At least i was offered some compensation discount for what essentially is a damaged product. I don't blame customer service as they were more than understanding but Best Buy needs to seriously review how they package products properly and adequately for shipping.