Available online only
- No restrictions in Canada
|Restocking Fees / Return Eligibility|
|Category||Return Period||Un-opened||Opened||Major Appliances, Baby, Juvenile & Maternity Products, Beauty, Grooming & Personal Products, Child Safety (Gates, Car Seats, etc.), Personal Care, Photo Film, Blank Media (Digital Memory, Hard Drives, etc.), Computer Components, Portable Storage Media & Hardware, Apparel (Clothing), Earrings, Fitness Equipment & Accessories, Food, Vitamins & Supplements, Jewelry (excluding Earrings), Fragrances, Bedding & Bath, Cleaning Supplies & Chemicals, Furniture & Décor, Mattresses, Pet Supplies, Batteries, Home Office Furniture, Office Supplies, Office Supply Consumables (Ink, Toner, etc.), Musical Instrument Consumables (Guitar Strings, Microphones, etc.), Wind Instruments (e.g. Harmonicas), Hobby-grade R/C Vehicles, 3D Glasses, CDs, Movies & TV Shows (DVD and Blu-ray), Video Games, Virtual Reality Headsets (Oculus Rift, PlayStation VR, etc.), Safety Goods||30 Days||0%||Not Returnable|
|All other products||30 Days||0%||15%|
All returned products must include original packaging.
Return shipping costs will be paid by the seller for all cases where the product is defective, damaged or incorrect. For other cases (e.g. you changed your mind), you will be responsible for this cost.
To request a return
Please contact the seller directly from your Order details page, and provide the following information:
- Web ID (8-digit number) & product description
- Number of items to be returned
- Date you received your product
- Condition of product
- Condition of packaging
- Reason for return
All refunds will be processed within 4 Business Days.