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Dell TB16 Docking Station

Model Number: 5K5RK
Web Code: 10757071

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Overview

Dell TB16 Docking Station - for Notebook - 180 W - Thunderbolt 3 - 5 x USB Ports - 2 x USB 2.0 - 3 x USB 3.0 - Network (RJ-45) - HDMI - VGA - DisplayPort - Mini DisplayPort - Audio Line In - Audio Line Out - Thunderbolt - Wired
$510.43

Available online only

Delivery times vary by location. Most Marketplace items leave sellers' locations within 2 business days. Allow additional time for shipping.

Overview

Dell TB16 Docking Station - for Notebook - 180 W - Thunderbolt 3 - 5 x USB Ports - 2 x USB 2.0 - 3 x USB 3.0 - Network (RJ-45) - HDMI - VGA - DisplayPort - Mini DisplayPort - Audio Line In - Audio Line Out - Thunderbolt - Wired

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Rating Breakdown

5

21

4

22

3

14

2

12

1

27

Reviewer Recommendation

51%

Of the 87 reviewers who responded, 44 would recommend this product.

Sort

  • Mixed results: one fine, one not so
    Verified BuyerReviewed by Texas Male - December 2, 2019

    I'm having mixed results. I got 2 units for 2 9350 laptops. One is working great, the other combo is having issues with video cutting out from the TB16. I tried different things, downloaded the latest Intel Graphics S/W, but things won't settle down. My current fix is to keep the laptop open enough for the display to be active, which then shows up on the monitor. I can change the resolution and fill the display, but closing the laptop results in loss of video from the TB16, always with a reference to "igfxEM module" and a "display port topology change." The fix works well enough for it to be used while I upgrade a desktop to Win 10...

    Review originally posted on dell.com


  • Functional but could use some improvements
    Reviewed by AverageBob - June 25, 2018

    For the most part it works as intended and it does support 2 monitor setups. Overall it has been solid. Some of issues I've had is that it sometimes forgets the resolution of the monitors when the laptop is awakened from sleep, but I'm not sure if that's Windows or the dock causing the issue. Design wise the main criticism I have is the fixed TB cord is on the left hand side and somewhat inflexible. My Dell and many laptops have the TB power connector on the left hand side which makes connecting to it awkward. How this little detail escaped the designers is beyond me. A longer more flexible cord or a pluggable left or right side connector would be better.

    Review originally posted on dell.com

    Yes, I would recommend this to a friend.

  • Not ready for prime time
    Verified BuyerReviewed by Silvio - November 22, 2019

    I have had multiple problems using this dock with an XPS laptop - and with the dock's replacement! The worst is that the HDMI video interface (4K) causes the dock-connected external monitor to blink continuously on laptop wakeup (unplugging the dock and replugging it fixes the problem). Updating laptop as well as dock drivers did not help. Also, you have to plug the dock in after bootup to avoid system messages to the effect that the dock was approved during boot, but not later. I have used other Dell docks that always operated flawlessly (with the same laptop and monitor), so I hope they manage to get the glitches out.

    Review originally posted on dell.com

    No, I would not recommend this to a friend.


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Shipping Cost

Seller offers free shipping to all areas except for rural areas.

**In the event that product is unavailable, you will be refunded within 48 business hours.

Large Item Scheduled Delivery (items heavier than 150lbs)

Delivery Method

Product will be delivered outside your home for all shipping areas.
Recycling of your old item(s) is not included with delivery.
Assembly of the delivered product is not included.

Shipping Restrictions

Seller does not ship to P.O. Boxes

Returns can be made within 30 days of receiving your order.

iSanek Restocking Fees / Return Eligibility
Category Return Period Un-opened Opened/Unused Opened/Used
All Products 30 Days 0% 10% 20%

Must be unassembled and still in the original packaging. All returned products must include original packaging.

Return shipping costs will be paid by the seller for all cases where the product is defective, damaged or incorrect. For other cases (e.g. you changed your mind), you will be responsible for this cost.

To request a return

Please contact the seller directly from your Order details page, and provide the following information:

  • Web ID (8-digit number) & product description
  • Number of items to be returned
  • Date you recieved your product
  • Condition of product
  • Condition of packaging
  • Reason for return

All refunds will be processed within 4 Days