We’re here to get you what you need.
Shop online for pickup or delivery, or visit a store for a safe shopping and service experience.Learn more

Dell XPS 13.3" Laptop - Platinum Silver (Intel Core i7-8565U/256GB SSD/8GB RAM/Windows 10) - Open Box

Model Number: XPS9380-7714SLV-PCA
Web Code: 14542651

product image

Overview

**Open Box product. 6-month warranty. See more information below.** Artfully designed and fully loaded for enhanced performance, this Dell XPS laptop boasting a 13.3" Full HD InfinityEdge display, Intel Core i7 processor with 8GB of RAM, and Windows 10 Home pre-installed. Its sleek chassis is cut with precision from a single block of aluminum, and comes with a carbon fibre palm rest.
SAVE $60$1339.97

Available online only

Delivery times vary by location. Most Marketplace items leave sellers' locations within 2 business days. Allow additional time for shipping.

Overview

**Open Box product. 6-month warranty. See more information below.** Artfully designed and fully loaded for enhanced performance, this Dell XPS laptop boasting a 13.3" Full HD InfinityEdge display, Intel Core i7 processor with 8GB of RAM, and Windows 10 Home pre-installed. Its sleek chassis is cut with precision from a single block of aluminum, and comes with a carbon fibre palm rest.

This is an Open Box Product. It's been inspected and is fully functional with no cosmetic flaws. It includes all original accessories and a 6-month warranty (unless noted otherwise below). For return details, see the Return Policy tab. The product's specs are as follows:

• 1.8GHz Intel Core i7-8565U 4-core processor with 8GB of DDR4 RAM gives you powerhouse computing and dynamic processing performance

• 256GB solid state drive provides tons of storage space for files, photos, media, games, and more with fast boot up times

• 13.3" InfinityEdge anti-glare display with 1920 x 1080 native resolution and a bezel measuring just 5.2mm

• Integrated Killer 1435 802.11ac 2x2 Wi-Fi lets you access the internet wherever there is a Wi-Fi connection

• Bluetooth 4.1 functionality allows you to wirelessly connect a range of compatible devices, such as a gaming headset or external speakers

• Includes 1 x USB 3.1 Type-C (Gen 2) with Power Delivery and DisplayPort capabilities, and 2 x Thunderbolt 3 (USB Type-C) port with Power Delivery

• Ultra-portable design weighs only 1.22kg and measures a very slim 9-15mm

• Preinstalled with Windows 10 Home operating system, which features a refined internet browser, improved Start menu, digital assistant with Cortana, universal Windows apps, and much more

Display

Screen Size
13.3 in
Native Screen Resolution
1920x1080
Touchscreen Display
No
Convertible/Hybrid Display
No
Other Display Features
13.3-inch FHD (1920x1080) InfinityEdge Display

Processor

Processor Type
8th Generation Intel Core i7-8565U Processor
Processor Cores
4
Processor Cache
8MB

Storage & Memory

RAM
8GB 2133MHz LPDDR3
Optical Drive
No

Graphics

Graphics Card
Intel UHD Graphics 620
Video Memory Configuration
Integrated

Inputs & Outputs

Card Reader
1 x Micro SD Card Reader
USB Ports
1 x USB 3.1 Gen 2 (Type-C) with Power Deliver/DisplayPort, 2 x Thunderbolt 3 (USB Type-C) port with Power Delivery
Display Ports
No HDMI, USB 3.1 Gen 2 (Type-C) with Power Deliver/DisplayPort
Other Input or Output Ports
1 x Headset Jack

Networking

Ethernet Port
No
Integrated Wi-Fi
802.11AC; ac; 802.11ac; Wi-Fi 5
Integrated Bluetooth
Yes - 4.1

Power

Approximate Battery Life
Varies by use
Battery - Number of Cells
4
ENERGY STAR Qualified
No

Software

Pre-loaded Operating System
Windows 10 Home 64bit
Operating System Language
Bilingual

Physical Features

Webcam
HD Camera
Keyboard Language
Bilingual
Backlit Keyboard
No
Colour
Platinum Silver

Warranty

Seller's Warranty - Parts
1 Year
Seller's Warranty - Labour
1 Year

There is no manufacturer content to show for this product. Explore the Details & Specs and Customer Reviews sections to learn more.

See helpful questions and answers from shoppers like you.

Shipping Cost

Seller offers free standard shipping on all orders above $35 for Ground Regular Shipments.

Seller offers free shipping on all orders above $50 for Ground Express Shipments.

**In the event that product is unavailable, you will be refunded within 48 business hours.

Large Item Scheduled Delivery (items heavier than 150lbs)

Delivery Method

Product will be delivered outside your home for all shipping areas.
Recycling of your old item(s) is not included with delivery.
Assembly of the delivered product is not included.

Shipping Restrictions

Seller does not ship to P.O. Boxes

Returns can be made within 30 days of receiving your order.

PRO OB Restocking Fees / Return Eligibility
Category Return Period Un-opened Opened/Unused Opened/Used
For all products 30 Days 0% 10% 20%

Must be unassembled and still in the original packaging. All returned products must include original packaging.

Return shipping costs will be paid by the seller for all cases where the product is defective, damaged or incorrect. For other cases (e.g. you changed your mind), you will be responsible for this cost.

To request a return

Please contact the seller directly from your Order details page, and provide the following information:

  • Web ID (8-digit number) & product description
  • Number of items to be returned
  • Date you recieved your product
  • Condition of product
  • Condition of packaging
  • Reason for return

All refunds will be processed within 4 business days

Warranty Policy for ReCertified, Refurbished & Open Box Products

All of our refurbished products have undergone a thorough software and hardware inspection to ensure you are receiving a fully functional product. We stand by the refurbished products we offer and want our customers to feel confident in purchasing our products. Therefore, we offer a warranty to cover the rare, unforeseen circumstances when the product is not fully functioning after purchase for a minimum of 90 days (or more, depending on the product).

The warranty we provide covers issues related to software or hardware malfunctions such as the camera or charging port not working. Our warranty does not cover malfunctions related to physical damage, water damage, or software modification problems such as jailbreaking or rooting.

If you have any warranty issues, please contact us through the “Contact Seller” button when you log into your order details on BestBuy.ca. You will need to provide both:

  • A description of the issue you are facing
  • The IMEI or Serial number of your product

Afterwards we will provide a prepaid return label to inspect your device so we can determine if it needs to be repaired or replaced. If there are no issues or the issues can’t be replicated, the order will be sent back to you and you will be responsible for the delivery fee of the shipping to and from our repair facility.