Epson Perfection Photo Scanner (V550)

  • Model #: V550 Photo Scanner
  • Web Code: 10269720
Save: $19
Sale Ends: September 27, 2018
Sold and shipped by: Best Buy
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Whether they're photos, slides, or negatives, this scanner lets you create enlargements of your most treasured photos from your own home. You can even automatically upload your images to Facebook and other social media sites.

More Information

  • 6400 dpi (dots per inch) resolution for enlargements up to 17"x22"
  • Built-in transparency unit allows you to scan 35mm slides, negatives, and film
  • Digital Ice technology removes appearance of dust and scratches on film
  • Easy Photo Fix for lets you restore faded photos

What's in the Box?

  • Epson Perfection V550 Photo Colour Scanner
  • CD-ROM Software
  • Start Here Poster
  • Hi-Speed USB 2.0 Cable
  • AC Adapter
  • Power Cable
  • Film Holders

Manufacturer's Warranty:

  • Parts - 1 Year(s)

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Customer Reviews

4.5 / 5
Based on 285 review(s) More about Customer Reviews

Ratings in Detail

  • 5
  • 4
  • 3
  • 2
  • 1

Positive vs. Critical Reviews

Positive 95%

273 Reviews

Critical 4%

12 Reviews

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  • from Victoria, BC

Good scans; crap durability

I'm giving this pig one star only because while it can produce some very decent scans, it stopped communicating with my two computers after only a single year of very light use scanning about 10 rolls of medium format negatives. Epson support had no answers. Very flaky electronics, in my disgruntled opinion.

  • from THORNHILL

not even close to what i though

crap, very misleading. not all what i need or wanted

  • from Duncan, BC

Great Scanner if You Know How to Work It

This is a great high quality scanner. Of course, when you start trying to push the limits of it, you start really having to test the settings to figure out how she runs best. I've heard of a lot of people saying they buy the scanner, but then can't do anything with the supplied Epson scanning software, so they go buy something like VueScan. The Epson software IS pretty horrible, resets scan settings every time you do a scan, etc. but if you can figure out the settings you like it at that work, then it can get a pretty damn good scan. The higher resolution you scan in, of course it's going to take more time to scan. And a reason why this scanner is so good is because you can scan in some pretty insane resolutions. However, like all things digital, scanning in those resolutions isn't always necessary, especially if you're just trying to post it to Facebook. Even professional printers only print at 300dpi, so if you stay just a little higher then that, you'll be pretty safe, and much quicker then scanning at 1200dpi or something silly. Color representation is great, once you can dial the settings in to work, which does take a bit of time at the start. I got it for scanning slides. It works pretty good, but it's really hard to get an image that's as detailed as the original slide. I'm a professional photographer, so I'm picky and trained to pick out these things. I've shown the scans to other people and they are very impressed with the scan.

  • from Vancouver, BC

good scanner.

scan pic or neg in high resolution will take longer time. Unless you have special need you do not need to archieve pic and neg in hi res. I find the scanning time is okay. quality is good too.

  • from Dartmouth, NS

Good photos but slow....really slow

High quality of photos but really slow to scan. Takes an hour to scan 10 pics!

  • from Ottawa, ON


No major issues. Easy connection and installation. Quality of scans from both negatives and photos is acceptable. Have not used the enhancement features relying on other software. Saved scans to local drive only. Get the message connection is lost sometimes but it restores itself and the scan completes correctly.

  • from Carleton Place, ON

Great for film

you can go wrong if you have old negative you want to scan

  • from Orillia, ON

Great transparency scans, iffy quality control

I acquired this scanner mainly for scanning slides and negatives. The scanner did a great job of both and resolution is excellent for a flatbed scanner. Images were sharper than either of my previous scanners (Epson 1200U/Canon 4200F). The holder for 35mm negatives was the easiest to work with out of the box. Handling 35mm slides becomes less fiddly with the use of a simple paper tool to help lift the slides out of the holder. A thin black cardboard mask adds to the range of larger negative film sizes that the scanner can handle. The automatic colour correction feature works well on faded transparencies and extra tweaking is still possible where needed. Digital Ice is fantastic for dust removal but it greatly increases scan times. My biggest complaint about these scanners is dust on the underside of the glass affecting the scans. I had already scanned numerous transparencies before it became obvious that the same large dust flakes were appearing over and over on different slides. I exchanged the first V550 because of this dust. Unfortunately the 2nd V550 also has dust on the inner surface of the scanner glass. There is not as much as inside the first scanner but it is still present. Additionally the second V550 has some minor scuff marks on the scanner lid. The lid on the second scanner tends to sit slightly off kilter to one side when the lid is closed but this doesn't appear to affect scan results. At this point I haven't decided whether to return the 2nd V550 or not. If I do it will probably mean a switch to the competing Canon scanner this time.

  • from Grande Prairie, AB


Beyond doubt, the absolute WORST scanner I've ever used. The vast majority of the features (front panel buttons, Office mode, Pro Mode, Home mode) don't work at all. If you DO get one of the functions to work, the scanner will stall, software will freeze or you get the "Cannot communicate with scanner" error and you are forced to restart your computer to get it to talk to the scanner again. Every.... Single.... Time.... ! Epson support? Even though every other scanner I have works flawlessly with my system, the techs only answer was for me to format my hard drive and reinstall windows?? Insane! Have fun dealing with these guys! In 20 years of using scanners, this is by FAR the worst experience I've ever had.

  • from Medicine Hat, AB

Awesome machine

We have had this two months now and love it. Scans our pics beautifully - I love how you can scan a few pics at once yet it will make a separate JPEG for each one.

  • from 100 Mile House, BC

This if or V500

Garbage, I'm sure V550 is no different. can't figure out how to scan -ve's, which is why I bought it. tech can't figure it out either. good luck with epson customer support

  • from Bracebridge, ON

Epson Perfection Photo Scanner (V550)

…so far, so good. It has performed as advertised. Hopefully it will be as reliable and serve me for several years.

  • from Grande Prairie, AB


Gave it one star as that's as low as I can go with the rating. Most functions of this scanner do not work correctly, if at all. Not intuitive to use. Constant freezes and "Unable to communicate with scanner" errors. I've been using computer peripherals such as scanners for decades and this unit is, by far, the worst experience I've ever had.

  • from CNPass, AB

Epson V550 Scanner

Product works well. Need special drivers if using Linux which are hidden away on Epsons web site.... Scanner has a delay on each scan as it does a calibration. The scanner is about the same quality as a 14 year old HP-6300c which finally died and thus this purchase. The Scan speed is moderate - slower than my old 6300c. The scan quality is good. I don't use it for slide or negative scans as I have a Nikon Coolscan IV for 35 mm. I may try it for larger format slide/color negs in the future. The built in dust/ scratch ICE does not do a good job. I can't comment on durability until I've run enough scans thru it. My old HP-6300c did over 50,000 scans before the lamp died. I wish that vendors would include reference to Linux as applicable operating system. I have licensed VueScan from for 14 years mostly on Linux and it is a very good piece of software for Linux, MS Win and Mac based machines. It supports over 2500 scanners and raw file types so if your old scanner doesn't work on MS Win anymore due to new hardware or OS try Vuescan for free and buy an appropriate license. The software is updated many times per month. Other open source scanning software also is provided for Linux.

  • from Québec, QC

Cheap product, bad customer service

The first one had dust under the glass. I exchanged the unit, but the another one is worst. Again some dust UNDER the glass. Inacceptable for someone who would like to scan and modify photo and slides. Good luck to call Epson customer service. Even if many people on internet seems to have this kind of problem, it's a revelation for them, and suggest you many stupid software steps for that even if it's an hardware problem ! Avoid that !

  • from Alberta

Gets the job done

Easy to set up right out of the box - have to go to web site to download software (running Mac) but once you have downloaded its pretty basic to use. Purchased mainly for scanning photos and negatives. The contraption for scanning negatives works really well but it will be a slow process. You have to clip the strips into a frame; it will hold 2 strips at once. Scans are good and clear and you can load up multiple photos at once. I've owned it for a month far so good!

  • from North Vancouver, BC

Great scanner, just needs a bit more room

Great scanner, but just needs a bit more room to fit more slides when scanning negative/positive film. But for the price, you cannot go wrong. Just buy this one instead of spending more for the V700, unless you don't have patients to scan. (but then you probably shouldn't buy a scanner anyways).

  • from Calgary, AB

Good high def scanner

A Simple and fairly quick way to scan photos and documents into your computer. Scanning film negatives and Slides takes a little more work to get them into the special scanning tray. Don't forget to check for dust on them before you place them in the scanner. While it does come with some easy fix software,I found if you scan them in at the highest resolution you can get some really impressive results using Adobe Lightroom/Elements,if your wanting the best possible image. This scanner can do it! Remarkable just how much detail you can get from a 35 mm negative(75 Meg's each) when scanned in at the highest resolution.

  • from Montréal, QC

Very good device, not so great software

I'm very happy with the quality of the scanner. It produces very good scans. However the software is quite quirky and it takes a bit of getting used to. Also there is no longer support offered for Linux. You either have to run a virtual machine or a dual boot machine.

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