Essential Phone - 128GB Smartphone - Black - Factory Unlocked - Certified Pre-Owned
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Qualcomm Snapdragon 835 processorThe octa-core 2.35GHz processor and 4GB of RAM deliver outstanding overall performance for opening and running applications, flipping through menus, running home screens and more.Android 7.1 Nougat OSThe fresh and fast platform helps you stay connected and productive while you're on the go.4G LTE speedProvides fast Web connection for downloading apps, streaming content and staying connected with social media.5.71" Quad HD touch-screen displayThe extra-large screen is matched with a slim body to comfortably fit in your hand. Offers 16:9 cinema-like screen ratio that's perfect for viewing of videos, photos, and games.13.0MP rear-facing camera for pictures and 4K videosCaptures clearer pictures with laser autofocus and optical image stabilization. Also includes a front-facing 8.0MP camera for self-portraits and video.128GB internal memoryProvides plenty of storage space for your contacts, music, apps and more.Weatherproof designThis phone is resistant from water and dust ingress (IP54).Titanium bodyUnlike aluminum, titanium does not scratch, dent, or bend.
- We staff our customer service team 7 days/week, 12 hours/day. Please contact us if you have any questions regarding our products. We will reply promptly and are happy to answer any questions you may have.Return PolicyWe guarantee functionality of the device for 6 months from date of purchase. Returns are free, as long as the defect was not created due to improper care (water damage, impact damage, etc). Refunds will be issued within 2 business days of receiving the returned device. Pleas
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Of the 185 reviewers who responded, 158 would recommend this product.
Averages based on how reviewers feel this product performs.
- Beautiful Phone with a few (major) Flaws- September 9, 2017
I've had this phone and the 360 Cam for just over a week and I can tell you that some parts are better then I thought, while other are worse. The quality of the hardware is fantastic, the Phone feels great in Hand and the screen is as awesome has you can expect (eye catching Phone.) Also, thanks to bare bones Android, this phone is zippy and great battery life. The Flaws I mentioned earlier show themselves in the Camera, speaker, Lack of 3.5mm jack and lack of water resistance. You would expect some of these to be better for a $700 phone. But if those 4 features aren't the most important things for you, you'll probably love this phone.Yes, I would recommend this to a friend.
- Great hardware, mediocre software.- April 17, 2018
If you're buying this phone you should already know what you're getting into. It has a subpar camera, but great hardware and a clean, unintrusive build of Android. Currently on Oreo, I'm happy with the speed despite running into a frame drop here or there. The camera isn't too great but I have yet to sideload Google's camera app. I do like the monocrhome sensor. If you're patient with it, you could get some stellar shots. I am kind of annoyed I bought the phone two days before they lowered the price down to 399. So I spent $540 on this phone, but you can get it now for less so just jump right in unless you want to wait to see what Essential has in store...No, I would not recommend this to a friend.
- Gorgeous Phone !- September 21, 2017
I love this phone ! The look - style - fit and finish are just amazing and very high end. It feels amazing in your hand and you really get a lot of attention with this phone. Everyone wants to know what it is and how can they get one. The screen is bright - big and beautiful yet the size of the phone is small and compact and very pocketable. Sound is very loud and clear and the clean interface is very fast and responsive. The camera problems seem to be fixed and it takes pretty nice pictures and videos. I don't have any problems with it. Bottom line is that this is a really really nice phone that works great - looks great and draws you a lot of attention. Get one !Yes, I would recommend this to a friend.
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Seller offers free standard shipping on all orders**In the event that product is unavailable, you will be refunded within 48 business hours.
Large Item Scheduled Delivery (items heavier than 150lbs)
Product will be delivered inside your home for local areas and product will be delivered outside for remote areas.
Recycling of your old item(s) is included in local delivery (not available for remote areas).
Assembly of the product is not included for local delivery (not available for remote areas).
Returns can be made within 30 days of receiving your order.
|pointmobiles||Restocking Fees / Return Eligibility|
|All products||30 Days||0%||10%||20%|
Must be unassembled and still in the original packaging. All returned products must include original packaging.
Return shipping costs will be paid by the seller for all cases where the product is defective, damaged or incorrect. For other cases (e.g. you changed your mind), you will be responsible for this cost.
To request a return
Please contact the seller directly from your Order details page, and provide the following information:
- Web ID (8-digit number) & product description
- Number of items to be returned
- Date you recieved your product
- Condition of product
- Condition of packaging
- Reason for return
All refunds will be processed within 4 Days
Warranty Policy for ReCertified, Refurbished & Open Box Products
All of our refurbished products have undergone a thorough software and hardware inspection to ensure you are receiving a fully functional product. We stand by the refurbished products we offer and want our customers to feel confident in purchasing our products. Therefore, we offer a warranty to cover the rare, unforeseen circumstances when the product is not fully functioning after purchase for a minimum of 90 days (or more, depending on the product).
The warranty we provide covers issues related to software or hardware malfunctions such as the camera or charging port not working. Our warranty does not cover malfunctions related to physical damage, water damage, or software modification problems such as jailbreaking or rooting.
If you have any warranty issues, please contact us through the “Contact Seller” button when you log into your order details on BestBuy.ca. You will need to provide both:
- A description of the issue you are facing
- The IMEI or Serial number of your product
Afterwards we will provide a prepaid return label to inspect your device so we can determine if it needs to be repaired or replaced. If there are no issues or the issues can’t be replicated, the order will be sent back to you and you will be responsible for the delivery fee of the shipping to and from our repair facility.