Fitbit Charge 2 Fitness Tracker - Small - Black

  • Model #: FB407SBKS-CAN
  • Web Code: 10481849
  • Release Date: 09-25-2016
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Sold and shipped by: Best Buy
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Take charge of your health. The Fitbit Charge 2 fitness tracker helps you achieve your lifestyle and fitness goals by tracking your activity, measuring your heart rate, monitoring sports activity, and more. Connected GPS tracks routes through your linked mobile device, while smartphone notifications ensure you don't miss important calls and texts.

More Information

Need a reason to get active? Your health.

Need motivation to stay active? The Fitbit Charge 2.

Stop sitting around and step up to a healthier you with the help of the Fitbit Charge 2 fitness tracker. Like your dedicated gym buddy or favourite running partner, the Fitbit Charge 2 encourages you to keep moving, make healthier choices, and improve your lifestyle. It measures the important things -- like steps taken, activity levels, calories burned, heart rate, sleep quality, and more -- while keeping you in the loop of smartphone notifications so you don't miss a beat.

Why you need this:

  • Track all your activity, accurately: Get all-day stats like steps taken, stairs climbed, distance travelled, active minutes, and calories burned.
  • Guided breathing sessions: Find moments of calm throughout your day with personalized guided breathing sessions based on your heart rate.
  • Cardio fitness level: An advanced feature in the FitBit app that helps you understand your cardiovascular fitness and offers guidance on how to improve it over time.
  • PurePulse heart rate monitoring: Automatic, continuous heart rate monitoring, directly from your wrist, accurately tracks workout intensity, training zones, and calories burned without the need for chest straps.
  • Connected GPS: Connect to your nearby mobile device to track GPS data, and enjoy more precise measurements of distance and pace.
  • Multi-sports modes: Monitor various exercises and sports, including running, outdoor cycling, elliptical, and much more.
  • Sleep soundly, wake peacefully: Monitor your sleep patterns and set a silent, vibrating alarm to wake you.
  • Stay connected, hands-free: Sync with your smartphone to get incoming call, text, and calendar notifications.
  • One charge, days of use: Enjoy 5 to 7 days battery life* from the rechargeable battery, and recharge your Fitbit via USB in just 2 to 3 hours.
  • See your stats, bright and clear: OLED tap display is easy to read, day or night.
  • Connect and sync wirelessly: Sync all your stats automatically via Bluetooth to your compatible smartphone, tablet, or computer.
  • Keep moving: Fitbit reminds you to move throughout the day, so you don't become inactive for too long.
  • Keep calm and breathe on: Engage in personalized guided breathing sessions to help you find your focus.
  • See your progress, share your progress: With the Fitbit Dashboard app, you can record your workouts, log food, see your progress, set your goals, set reminders to moves, and share or compete with friends and family.

*Battery life and charge cycles vary with use, settings, and other factors; actual results will vary.

What's in the Box?

  • Charge 2 Black Small
  • Charging Cable
  • Free Fitbit Account


  • Parts - 1 Year(s)

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  • Power Type
    Battery Powered
  • Battery Type
  • Battery Life (Typical)
    5-7 d
  • Charging Time
    2-3 h
  • Charging Method
  • Other Features
  • Classification
  • Alarm
  • Designed for Sports & Fitness
  • Water Resistance
  • Dust Proof
  • Number of Physical Buttons
  • Eco-friendly
  • Additional Functions
    Powered by PurePulse; VO2Max
  • Physical Features
  • Band Colour
  • Band Size
  • Minimum Band Size (Circumference)
    140 mm
  • Maximum Band Size (Circumference)
    170 mm
  • Adjustable Band
  • Removable Band
  • Clasp Type
  • Width
    2.257 cm
  • Weight
    35 g
  • Display
  • Display Technology
    OLED Tap Display
  • Display Colour
  • Touchscreen
  • Illuminated Display
  • Attachment Location
  • Connectivity
  • Bluetooth
    Bluetooth 4.0
  • USB (Data)
  • NFC Enabled
  • 3G
  • 4G LTE
  • Wireless Syncing
  • Activity Monitoring Features
  • Goal Setting
  • Calories Tracking
  • Distance Tracking
  • Steps Tracking
  • Running Tracking
  • Elevation Tracking
  • Climbing Tracking
  • Sleep Tracking
  • Food and Drink Tracking
  • Monitoring Sports
    Running; Outdoor Cycling; Elliptical
  • Notifications & Controls
  • Incoming Calls
  • Missed Calls
  • Answering Calls
  • Smart Phone Battery Alert
  • Music Controls
  • Camera Control
  • Find My Phone
  • Voice Commands
  • Email
  • Calendar
  • SMS
  • Facebook
  • Twitter
  • Instagram
  • Google+
  • Weather
  • Silent Alarm
  • Vibration
  • Illuminated Alerts
  • Other Notifications
    Call; Text; Calendar
  • Sensors
  • Number Of Sensors
  • Accelerometer
  • Ambient Light Sensor
  • Compass
  • Altimeter
  • Ambient Temperature
  • Barometer
  • GPS
  • Perspiration
  • Heart Rate
  • Compatibility
  • Web-based Application
  • Mac iOS Compatibility
    Yes - iPhone 4s and later; iPad 3 Gen and later
  • Android Compatibility
    Yes - Leading Android Devices
  • BlackBerry Compatibility
  • Windows Phone Compatibility
    Yes - Leading Windows Devices
  • Mac OS X Compatibility
    Yes - Mac OS X 10.6 and up
  • Windows PC Compatibility
    Yes - Windows Vista and later
  • Software/Apps
  • Compatible App Stores
    App Store; Google Play; Windows Store
  • Approximate Number of Apps Available
  • Power
  • Warranty Parts
    1 Year(s)



Customer Reviews

4.1 / 5
Based on 54 review(s) More about Customer Reviews

Ratings in Detail

  • 5
  • 4
  • 3
  • 2
  • 1

Positive vs. Critical Reviews

Positive 79%

43 Reviews

Critical 20%

11 Reviews

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  • from Toronto, ON

Beware of durability

I've had my Fitbit Charge 2 tracker for ~18 months, and the screen has begun to fade from the right side (I can read the thousands of steps, but not the figures to the right, the hours and tens, but not the minutes), and the fading is getting worse by the week. I contacted Fitbit support who indicated that the device has a 365 day warranty, and since my warranty period is now complete they are not prepared to solve my issue other than to offer a small 25% discount on a future purchase. Given the price point of the device, I would have expected to be able to enjoy the product for much longer. Searching Fitbit discussion forums, there is a lot of talk about resetting the device three times, but this is a red herring as it takes the spotlight off of the products limited durability and does not solve the screen fading problem. I suggest looking at competitor products!

  • from Ottawa, ON

Stay away from Fitbit - worst customer service EVER!!!

I have been a Fitbit customer for 3 years. I first needed a replacement when my Charge HR band broke. One year later, the same thing happened on my second Charge HR. I bought a Charge 2 HR and it worked well for almost a year before they had a ridiculous SW issue where steps aren't zeroed at midnight anymore. I followed the instructions on their website and they don't work. I spent an hour with their Customer Service and they were completely unhelpful. Fitbit has lost me as a customer and I would recommend you stay away from them. Do a search for Fitbit customer service reviews and you will see they are rated 2.4 / 10 for customer service. There are tons of stories like mine. Do yourself a favour and stay away from this company!

  • from Belleville, ON

Worked good until warranty expired

I have had my Fitbit for 1 year and 2.5 months. Needless to say, it's now not working. The watch is now shutting off after a few min, and will turn on for a few min following a reboot. I also now have dead pixels running through the screen. Fitbit won't do anything but offer a 25% off discount for a new one. Why would I buy a new one if it's going to cost an arm and a leg, only to die shortly after warranty?

  • from Smithville, ON

Fitbit Charge 2

Love my new Fitbit Charge 2!!! Does everything I wanted it to and more! Keeps me moving! :)

  • from La Tuque, QC

Très satisfaite

J'avais initialement acheté la Fitbit Surge mais vraiment trop grosse pour mon poignet, celle-ci est parfaite et très facile à utiliser. Je la recommande

  • from Hamilton, On

Change in lifestyle

Amazing product, purchased it last week and been using it ever since. It has changed my lifestyle to push myself more and do more. Great reminders to keep active and make personal achievements. Definitely would recommend this product.

  • from Etobicoke, ON

Balancing the Mind, body and soul

This product is amazing, as it motivates you to keep moving throughout the day. It gives you reminders that you can personally set to ensure you are meeting your daily goals. It monitors your sleeping habits and gives you helpful reminders of when it is time for bed. Sleep is important and the fit bit reminds you of that. The app is designed with you in mind as it is easy to read and follow. Only downside is the price, if it is not on sale, its a costly purchase. Also very convenient, Best Buy's same day delivery. Highly recommend the fit bit!

  • from MANSFIELD

Great motivation, excellent app, flawless support

I'm a fitness geek and I use a Suunto GPS watch for my heavy duty workouts. I bought this as a daily wearer to chronicle steps, as well as sleep patterns. It works GREAT. While the screen may occasionally fail to show HR during intense workouts, the app always has the counts when I check my phone. And it effectively measured my HR during a hockey game (I used the Interval Training setting). I didn't expect that at all! I'm pretty active, so I admittedly bought this as a bit of a toy. It's been fun, but it's also a serious piece of technology. And the customer support at FitBit is unsurpassed. I got a bum device when I ordered from BestBuy (NOT their fault; it was a manufacturer defect). I spent a half hour chatting online with service agents at FitBit before we determined the bluetooth in the device was faulty. They sent me a prepaid courier label to return it directly to them and they replaced it fast. Optical HR monitoring isn't a perfect way to measure fitness, but it's reasonably close to my belt that's paired to my Suunto GPS. Actually, it's much closer than I expected and WAY BETTER than wrist technology from even a few years ago. Just make sure you wear it above the wrist bone (head of the ulna) and snug, so it won't slip. It takes a bit to get used to it there, but it improves the accuracy of the metrics (despite the small dent it leaves in my arm when I take it off LOL). I've compared it to my partner's Garmin VivoActive. Both products are great, but the FitBit gets my vote because the App is FAR SUPERIOR in terms of data and usability, and the sleep data is more comprehensive.

  • from Edmonton


*Overall Rating: 0 stars* This product is terrible... I've literally had my Fitbit for a day and the battery won't even last a full day ("long battery life" my ass) and it won't connect to the charger at all. I also, can't reset my device because it needs to be connected to the charger to do so (whoever came up with that idea is a genius... not) this also, counts my steps and heart rate even when I'm not wearing it (not understanding how that works at all) and it doesn't send me any notifications from my phone even though I've connected it to my phone. Definitely bringing this back and getting my money back. Waste of time and money!!

  • from Toronto, ON

Amazing Purchase!

I've had my Fitbit for almost 6 months and I love it! There are so many useful ways to use it, such as the stopwatch feature, silent alarms, sleep tracker and obviously the step counter. It's a great way to keep your fitness lifestyle in check. The band however, started to damage failrly quickly in the area where the band attaches to the watch. I ended up getting a new band, but in lavendar and realized that it gets noticeably dirtier than the black band. Just a point to consider, otherwise, great product!

  • from Oshawa, ON

Great while the band lasted

I really liked this fitbit until the band broke. I took the Geek Squad warranty on it but it isn't 'dealt with' in store something that wasn't explained to me at time of purchase or I wouldn't have bothered. I was told I had to contact Geek Squad, called the # on my receipt only to reach the store again. The individual who answer was very rude and gave me the wrong #. I have ended up contacting FitBit and trying to deal with it under their warranty fortunately they are much better to deal with. End of story, don't take the Geek Squad warranty, it is a waste of money.

  • from Ottawa, ON

Don't waste your money

If you want an EXERCISE device this is not for you. Every time I get on the treadmill it loses my pulse. Pretty useles

  • from Ottawa, ON

Replace teh b with sh

My wife purchase this for me to monitor my heart rate after heart surgery. I have to say it works great, as long as I am not exercising. Once I get on the treadmill it under represents my heart rate by between 10 and 50%. That is when it is actually tracking my heart rate at all. (two horizontal bars where the heart rate should be) If I could give this POS a ZERO start rating I would. This is a novelty item. The "mood ring" of exercise monitors. Don't waste you money if you want something to track you exercise.

  • from Mississauga, ON

A gift for my wife, She loves it.

A gift for my wife, She loves it.

  • from Toronto, ON

Best fitness tracker EVER!

This Fitbit is AWESOME. Great tool to motivate you as you track your fitness journey. I love how it celebrates my progress and encourages me to do more. Great buy for anyone trying to get back on track with their fitness goals!

  • from Edmonton, AB

great product!

The product is simply great!

  • from Grande Prairie, AB

Keep Fit

I really like it! I've had no problems with it and was easy to set up with my I-phone. I just wish the band could be a little smaller but I'm getting used to it! Helps keep me moving ❤️

  • from Aurora, ON

Pro's and Con's

I like the size of the Charge 2, some of the functions and the ability to change the strap. I am disappointed that it is not as accurate as the Surge that I had previously (but wanted something smaller) I am also disappointed with the difficulties I am experiencing in not getting notifications and syncing it with my iPhone. I have tried rebooting but it does not solve the problem

  • from Nepean, ON

Motivator toward healthy habits

Easy set up out of the box. Quality build up to expectation. Impressed with accuracy of counting steps and sleep tracking. Visibly significant effort made to its software. Love the app! The charger cord is too short and the charger itself could be better in terms of functional design.

  • from Burnaby, BC


The Fitbit Charger 2 is a awesome motivational tool to keeping you moving and healthy !!

  • from North Bay, ON

Love it

I am so happy the battery lasts so long on this one!!! I don't even remember I'm wearing it half the time. The screen does make me nervous because I bump into things a lot at work so I got a screen protector for it. Love being able to pick specific work outs and love seeing messages on the screen from my phone.

  • from Winnipeg, MB

Great purchase

I've been using the fitbit for a couple of weeks now and I really like it. But there are a cpl of issues that I've had with it. Sometimes it won't sync with my phone and laptop and I had to call fitbit support which I found them to be really nice and helpful. Also I find that sometimes it doesn't pick up my heart rate. Also wished that this was waterproof. But Overall I'm pretty happy with my purchase.

  • from Calgary, AB

User friendly and great fitness tracker

I have previously purchased a different brand and it was quite complex to use. This fitbit is easy to set up and easy to use to track my activity. The larger face allows me to easily view incoming texts and calls. I recommend this device to everyone!

  • from Brandon, MB

Easy to use

I love my Fitbit Charge 2, it's easy to set up, easy to use, and helps get me going!!

  • from Toronto, ON

Not the best tracker available

When Fitbit first came out I was a huge fan. But after 4 trackers, I'm done with Fitbit. This was my first Charge. None of them stand up to wear and tear. The face of Charge does not wear well. I could not see the read out after a few month time. My daughter also had a Charge. The face came away from the strap. Not well made for the price!

  • from Belleville, Ont

Fitbit Charge 2

Great product, good built in reminders, and comfortable to wear. I work in an office at a desk but also like to maintain an active lifestyle so this not only keeps me motivated to get up in move but reminds me. I love the built in stop watch feature while working out, it auto recognizes some workouts which is nice. With a few quick taps on the screen you can get a quick glance and you movement for the day and within the app you can get more detail.

  • from Abbotsford


Easy to use. Love all the features. Comfortable!

  • from Angus, ON

Fitbit Charge 2

After a slow start, I had to phone fitbit and download a software update the fitbit connected to my imac easily. It syncs 90% of the time easily. I like the info it gives me, and how easily it works, even prodding me to get up and move. I also like that I can input my food intake (much like weight watchers) and it tells me how many calories I have taken in and used. I would recommend this product to others.

  • from Mississauga, ON

Fitbit charge 2

It is an extremely easy to use and wonderful product. However every once in a while I have to follow a rebooting procedure to reboot or restart the device because my phone calls or my text messages do go through to my fitbit. My phone is always close by so it is not a Bluetooth distance issue. Hope they can fix this bug soon.

  • from London, ON

great product

This is my first fit bit or any heart rate /step monitor. I bought it to monitor my heart rate and sleep. Although I don't think it is 100% accurate which is understandable I think it is a great product. I have the small and it fits great on my small wrist. I like that you can choose from many screen options and that I can see my steps heart arte and time all at once. The charge time on it is also excellent the first week I had it the battery lasted just over 6 days and charged up within 2 hours. I would recommend it.

  • from Woodbridge, ON

Charge HR 2

Nice design Alarm useful charging is easier Battery lasts longer Order of screens makes sense

  • from Halifax, NS

Great Device

I bought the Charge 2 on preorder after I lost my Flex. I've had it now for several weeks and I can say that I really do love it. Some of the best features: - time and date (Flex did not offer this) means that I don't also have to wear a watch and tracking device - occasional vibration reminders to get up and move. Not enough to disrupt if you're concentrating on something else, but enough that you know it's there. - Bluetooth connection with iPhone -- displays texts and incoming call info. - heart rate info and guided deep breathing/relaxation mode - automatically detects sleep (love this -- the Flex had to be manually set to sleep mode, which was a royal pain). - excellent, watch-style band (lost my Flex when the band released -- it was never that secure so not entirely surprising I ended up losing it). I'm happy with the purchase and would definitely recommend.

  • from West Lorne

Love it

I've had my fit bit charge 2 for about 2 weeks now. I love it. It is totally worth the money. The only small thing I wish was different is that I get a notification that I have a text message but if I don't look at it right away, it's gone. You can't review missed texts after the fact.

  • from Montreal

Love it


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