Fitbit Ionic Watch - Charcoal/Graphite Grey

  • Model #: Ionic
  • Web Code: 11467539
  • Release Date: 10-01-2017
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Sold and shipped by: Best Buy
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Find your style for Fitbit Ionic, with accessory bands and wireless fitness headphones from Fitbit

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FitBit Ionic Overview

FitBit Ionic offers you a new way to work out, and you get a personalized workout coach, music storage in the watch, and you can pay for purchases via NFC.

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The Fitbit Ionic is not just about movement; it's also about mindfulness. Improve your health every day with personalized coaching and PurePulse continuous heart rate for real-time stats whether you're on the move or meditating. Store and play over 300 songs or make payments with the built-in NFC chip. All this and so much more is housed in a sleek nano-moulded case.

More Information

  • Dynamic coaching: Step-by-step coaching will integrate a healthy way of living into your current lifestyle for stress-free change of pace
  • Challenge your score: Cardio Fitness Score assesses your fitness level so you can adapt and improve over time
  • Pick your mode: Choose Run, Bike, and other multi-sport modes to track your workout and display live stats, or let SmartTrack automatically record your exercises
  • PurePulse continuous heart rate: Technology provides real time stats as you run, ride, swim, and more, and lets you measure your health and fitness over time by tracking calories and workout intensity
  • From dawn to dusk: All-day activity is tracked, including sleep, so you can count even the small victories, like taking the stairs instead of the elevator, or going to bed earlier than usual
  • Sleep monitoring: Sleep Stages uses PurePulse heart rate so that Fitbit Ionic can track your light, deep, and REM sleep
  • Keep it moving: Stay active throughout your day with the onscreen Reminders to Move that keep you moving with mini-goals of 250 steps per hour
  • Meditate and regulate: Guided breathing sessions bring serenity to your day with personalized breathing sessions based on your heart rate
  • Heart healthy: Resting heart rate tracking provides an essential overview of your cardiovascular healthy and its progress over time
  • Rise and shine: Silent vibrating alarm wakes you up gently and peacefully, so you don't have to be a morning person to start the day cheerfully
  • Music storage: Store and play over 300 songs so you can motivate your movement with your favourite tunes, without the distraction of a phone
  • Go the distance: Built-in GPS/GLONASS keeps you on pace by showing you how much distance you've achieved
  • Long lasting: 4 day battery life keeps your Fitbit up and running -- just like you (battery life and charge cycles vary with use, settings, and other factors; actual results will vary)
  • NFC chip: Built-in NFC chip lets you make payments on the go, so you won't be caught without a way to pay for that rejuvenating smoothie at the gym
  • Keep connected: Smartphone notifications with call, text, app, and calendar alerts keep you connected with your phone when it's nearby
  • See your progress: Fitbit dashboard provides a localized spot for you to set goals, track progress, and monitor your nutrition, hydration, and sleep
  • Stay in the zone: Run Detect automatically starts Run Mode and GPS during runs, while Auto Pause automatically pauses the workout when you need a water break, so you can focus on your movement, not your Fitbit
  • Style it your way: Fitbit Ionic clock face is customizable with unique designs, and stylish accessory bands can be switched with sport, leather, and other styles using the quick-release button
  • Easy reading: High-resolution colour touchscreen is made from scratch-proof Corning Gorilla Glass 3 for sharp graphics and has a brightness up to 1000 nits, so the screen remains easily visible during those early morning jogs
  • Tough as nails: Nano-moulded 6000 series aluminum watch case is lightweight and durable, so you can forge trails and climb mountains without worry
  • Splash friendly: Water resistant up to 50 metres, so you can track your swims and hop in the shower post-workout
  • Connect and sync wirelessly: Automatically syncs to computers and over 200 iPhone, Android, and Windows devices
  • One for all: The Fitbit app gallery keeps apps for sport, weather, and more all in one place

What's in the Box?

  • Watch
  • Charging Cable
  • Small Band
  • Large Band

Manufacturer's Warranty:

  • Parts - 1 Year(s)

Geek Squad Protection

We fix it or replace it.

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  • Power Type
    Battery Powered
  • Battery Type
  • Battery Life (Typical)
    4+ d
  • Charging Time
    2 h
  • Charging Method
    USB Cable
  • Other Features
  • Alarm
  • Designed for Sports & Fitness
  • Built-in Storage Capacity
    2.5 GB
  • Built-in Speaker
  • Built-in Mic
  • Water Resistance
  • Dust Proof
  • Number of Physical Buttons
  • Physical Features
  • Case Material
    Aerospace Grade Aluminum
  • Case Colour
    Smoke Grey
  • Band Colour
  • Band Size
    Not Applicable
  • Adjustable Band
  • Removable Band
  • Width
    3.86 cm
  • Height
    1.24 cm
  • Depth
    25.65 cm
  • Weight
    50 g
  • Display
  • Display Technology
  • Display Colour
    Full Colour
  • Colour Depth
    1000 nits
  • Touchscreen
  • Illuminated Display
  • Attachment Location
  • Connectivity
  • NFC Enabled
  • Smart Phone Synchronization
  • Data Syncing
  • Wireless Syncing
  • Activity Monitoring Features
  • Goal Setting
  • Real Time Data Syncing
  • Calories Tracking
  • Distance Tracking
  • Steps Tracking
  • Running Tracking
  • Elevation Tracking
  • Climbing Tracking
  • Sleep Tracking
  • Food and Drink Tracking
  • Notifications & Controls
  • Incoming Calls
  • Missed Calls
  • Answering Calls
  • Smart Phone Battery Alert
  • Music Controls
  • Camera Control
  • Find My Phone
  • Voice Commands
  • Email
  • Calendar
  • SMS
  • Facebook
  • Twitter
  • Instagram
  • Google+
  • Weather
  • Silent Alarm
  • Vibration
  • Illuminated Alerts
  • Sensors
  • Number Of Sensors
  • Gesture/Motion Control
  • UV Index Monitor
  • Accelerometer
  • Ambient Light Sensor
  • Compass
  • Altimeter
  • Body Temperature
  • Ambient Temperature
  • Barometer
  • GPS
  • Perspiration
  • Heart Rate
  • Compatibility
  • Mac iOS Compatibility
  • Android Compatibility
  • Windows Phone Compatibility
  • Mac OS X Compatibility
  • Windows PC Compatibility
  • Companion App Required
  • Software/Apps
  • Approximate Number of Apps Available
  • Power
  • Warranty Parts
    1 Year(s)



Customer Reviews

3.6 / 5
Based on 24 review(s) More about Customer Reviews

Ratings in Detail

  • 5
  • 4
  • 3
  • 2
  • 1

Positive vs. Critical Reviews

Positive 70%

17 Reviews

Critical 29%

7 Reviews

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  • from Toronto, ON

Awesome smart watch / fitness tracker

I am long time Fitbit owner Flex, Charge HR, Blaze and Aria) I upgraded from Blaze to Ionic because of Ionic has built-in GPS, on-board storage for music and is water proof. The first thing I noticed is the screen which is sharper and brighter than on my old Blaze. I actually got orange color which really looks cool on my hand. There is also less weight to it. Blaze must be heavier. Finally I like the styling. I actually like it better than Apple watch.In my opinion Ionic looks more contemporary and less bulky than Apple Watch. It has this nice low profile that looks great on hand. The user interface is pretty much the same as on Blaze with exception of apps and wallet which can be set up through the Fitbit app on a phone. There is some selection of apps and I am sure I will use some of them but apps are not the main reason why I bought this smart watch for. There is WAY bigger selection of clock faces on Ionic than on Blaze. Blaze has only 6 or 7 and Ionic has couple dozen or so. I also like the battery life on this smart watch which is 4 days or so and charging which got rid of docking station and only uses magnetic connector. I do get my emails, text messages, BBM, whatsup and so on on Ionic and it is again very similar to Blaze but messages are sharper and displayed on brighter screen. I cannot speak of durability of this smart watch, I am kind of worried about this beautiful orange like paint. Overall this is nice smart watch. It does everything i need and it looks awesome in the process. Also I want to mention Fitbit customer service which is excellent. This is one of the other reasons why I stayed with Fitbit for several years. I do recommend this smart watch

  • from Oakville, ON


It's not a's merely a fitness tracker/watch. The notifications are sketchy. Time doesn't always come on when I turn my wrist either. I get text message notifications and can read them but only current, you can't keep old ones like on an Apple Watch. Only shows me emails (for one account only) but wont show the email content. Steps are not accurate either. Don't waste your money, buy something else. Finally there is no missed phone call notification...seriously?? I am returning given they have a 45 satisfaction policy.

  • from Hamilton, ON

Perfect for the Fitness Lover

Upgraded my Fitbit Charge with this Fitbit Ionic on Friday. After researching many alternatives, I selected the Ionic due to its high rating and its dedication to tracking fitness activities to assist in maintaining good health. If you want to text, read, shop and book a dentist appointment - this is not the watch for you. If you want a device that provides in-depth data about your fitness activities, sleep quality, heart rate, fitness level and can even serve as a fitness coach, then the Ionic is the best thing going. I love that it has some short workouts included on the watch that can be completed anywhere (I need to figure out how to add more of these). It is also water resistant; you can swim while wearing it. Nice feature! The detailed sleep analysis is a huge improvement on the previous Fitbits. Amazing data provided here including percentage of time in REM sleep, light sleep and deep sleep. Oh, and it also has an internal memory so you can store your playlist and connect to Bluetooth headphones (I have yet to do this). By far the best feature is the Fitbit community and the ability to connect with friends who motivate you. I love the Ionic! Highly recommend it.

  • from Oakville, ON


I had an Apple Watch.... I liked it. The Fitbit Ionic? I LOVE it. I always wanted to try the Fitbit, but worried I would miss the Apple Watch too much... NOPE. The battery lasts days, and charges quickly. I am able to track my exercise and sleep - accurately. I can challenge friends who push me to get those extra one thousand or two steps in, to beat them in the weekly challenges. It's great! the ONLY thing I wish it had was the ability to reply to texts and maybe a bit of a smaller/more feminine watch size. Today I tracked my workout on the elliptical and treadmill - and based on my stride (that it automatically set) it determined the length I had travelled - which was extremely accurate and matched what both machines read. Really impressed!

  • from Prince George, BC

Fitbit Ionic #1 Heart rate failure. Best Buy = excellent customer support

I purchased the Ionic in late November and have used it extensively for treadmill, weights and health tracking. Music loaded up relatively easily albeit it took the better part of an hour for 135 songs. Everything ran well until last night when the heart rate monitor shut down and would not restart despite all efforts and online assistance. Prince George Best Buy exchanged the unit without issue. The new unit is up and running, heart rate more accurate than last one. Generally, a good unit for my needs.

  • from Toronto, ON

Very Disappointed

Was really excited to try out my Ionic but when I opened the box I noticed something strange. It was the wrong product - a Blaze instead - to say that I am angry would be a huge understatement. I'm so mad.

  • from Burnaby, BC


This smart watch is extremely sleek looking with convenient features I wouldn't have thought I could get all in a little watch. Visually it's a very clean looking watch it comes with two size wrist bands and clear screen. I find it very convenient to get texts right on your wrist, track your sleep pattern, and that it's waterproof!

  • from Guelph, ON

Great FITNESS Watch

This is a fitness watch first and smart watch second. Works well and the build quality is extremely durable.

  • from Gatineau

This is an update on my former post

I wish I could amend my original post. I am getting used to it. Connection to phone is fixed (I had to remove from IPAD and reinstall on the phone first). I receive notifications from my phone no problem. Watch is light and is easy to wear. HR sometimes goes crazy (like the first 5-8 minutes of a training session) but get back to normal after. A few bugs in the software but it should be easily fixed with updates. A lot of information on your daily activity with multiple objectives to achieve. Steps, distance, training minutes, hours where you were moving (enough), stairs climb, calories burned. Very easy to get this info on the watch, phone and the website. I will definitely keep it.

  • from Gatineau, QC

So far, not very impressed

First, I am really not impressed by those who put up reviews without trying the watch. For me, the watch feels great. I wish I could keep the display on at all time as I hate the little delay you get when turning the watch and looking at the screen. The screen is nice and bright. The FITBIT environment is great to track your date. My problems with the watch are (at this moment) (1) Unable to link my LG G3, but I can link my IPAD Air 2. This means no txt, email or phone notifications for me (at this time). (2) No direct payment option (in Canada?) Not impressed... I am assuming these are glitches from a new released device. But I am quite disappointed with FITBIT (for the first time ). I will hope for quick upgrades (I have all the current upgrades installed) and hope the fix these bugs. I will come back and upgrade this post. And to the losers who comment without even trying, stay away!

  • from Nicolet, QC

love it.

For me fitbit is the only brand with accurate calories burn during the day. Fitbit is the way to go by far. I have tried samsung, apple and other brand. I had returned to fitbit afterall. The fitbit ionic is a perfect match for any fitness lover.

  • from Edmonton, AB

Limited Smart Watch

Picked up an Fitbit Ionic yesterday. Nice fitness watch but disappointed with the limitations and issues as a smartwatch. Especially if you are in Canada. - NFC not supported in Canada - Pandora music not available in Canada - on device music doesn't work with iTunes Apple Music because of DRM restrictions. - Starbucks app is supported but doesn't show up unless you change your location to US. You can change your location back to Canada after its installed. - no ability to view calendar information other than through reminder notifications which is a basic smartwatch feature. - buggy as well. Device locked up in shower because it was detecting water drops as touch points and none of the side buttons would work. Had to do a full soft reset to get functionality back. All the typical Fitbit tracking features work fine. But really, not much of an improvement over the Blaze other than water proofing and GPS. Most items will improve with updates but out of the gate, bit of a disappointment for Canadians and people looking for more smart features. I will probably still keep mine and hope that things improve quickly, but many may not want to deal with the hassles and will want to wait until it becomes more a more viable smartwatch option.

  • from Saskatoon, SK

Give it a chance

I am always willing to pay for quality. If this Ionic is as good as i think it will be; money well spent, and the best customer service hands down. If you want glitchy, cheaply made overpriced garbage, continue buying Apple products.

  • from Burnaby, BC

5 stars

Because I can afford it, and if people would read the comparisons between the Ionic and competitors, they'd realize you're getting a superior fitness wearable. I'm glad it doesn't have cell service or text responses. I'm busy working out!

  • from Port Coquitlam, BC

again way overpriced

a lot of mixed reviews but are you kidding me almost same price as apple which is way better and only 2.5 Gb of memory it looks nice though

  • from Richmond Hill, ON

Potentially a "game" changer

Just leaving this to counter the negative reivews for a product that has not even been released. FYI, I don't work for Fitbit (for obvious reason, living in Canada). BestBuy should not allow reviews for pre-orders PERIOD

  • from Gatineau


THE PRICE IS RIGHT. Unless you live in a box.

  • from Calgary, AB


I could buy an apple watch for almost the same price.

  • from Guelph, ON

not out yet

there are so many negative reviews for something that isn't released\? compare pricing with other smartwatches. \if you really want to get ripped off buy an apple watch for way more money and 18 hours of battery life on a good day As with all items use your head and dont trust bad reviews

  • from Kitchener, ON

Just saying

Some like to preorder and have it before anyone else does. That's why it's past what you would get it for in a year, it all comes down to what you want.

  • from Mississauga, ON

I cannot wait for this new Fibit

This will be my 4th Fitbit. I have Blaze now and i will get the new Ionic. It will be perfect for my exercises with Fitstar and bike rides. I am looking forward to it !

  • from Port Coquitlam, BC

the price

Very Overpriced twice the price of a normal fit bit

  • from Red Deer, AB

Really Overpriced!

Sad to say... was really looking forward to picking on up - but the cost is not even reasonable.

  • from Gatineau, QC

The price. Are you kidding?

It's not even out yet, and can tell it's wayyyyyyyy overpriced.

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