Garmin 12 Volt Power Cable (010-11838-00)

Having been a customer of Garmin for a number of years, I was really surprised to see how cheaply this vehicle charger was built. The cord is one third as thick as it used to be and the plug leaves lot to be desired, because it won't last long. In their quest to make money by skimping on materials, they are diminishing their product and customer base. The unit works, but won't for long in any area that has four seasons. The material will give way to the elements and the man handling of the user. While it's ease of use is highly rated, the quality of materials will deteriorate it's functionality in short order.

My power cable has failed at the connector, Garmin does not supply any Canadian retailer with this cable, which most Garmin GPS units require if you have Traffic. they have not been very helpful, they would ship me the cable at my cost including duty, the amount is about half the price of a new unit. They were more concerned thinking that I was asking for a replacement under Warrantee which I wasn't , I had to repeat to them that I would like to purchase the replacement cable. Conclusion: Garmin does not care about accommodating Canadian consumers. ....... to the trash bin with it....... I feel that Garmin writes there own reviews as well, cause after years of daily use I found that the Tom Tom does the same if not better

When my Garman started to act up I contacted the company. They encourage me not to invest anymore in my device due to it was getting older. Although they told me it was not charging properly and only to use a Garman power cord. So I bought this in hopes to salvage my Garman a little longer. It turned out it was a machine and not the cord that was the problem. Although, this cord did work better than my original power cord. I only gave 4 stars due to I didn’t keep it very long because I retired my machine.