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Geek Squad Television ISF Video Calibration Service

Web Code: 10246976
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Overview

Now you've invested time and resources in a sleek new television, it's time to find out what it can do for you. This is where a Geek Squad Agent comes in the picture. We'll fine-tune the canvas that is your display, like adjusting day and night settings, so you get the most nuanced pictures your TV can deliver.
$299.99
Sold and shipped by Best Buy

Not sold online

Unavailable for store pickup

This product is currently unavailable to pick up at nearby stores.

Overview

Now you've invested time and resources in a sleek new television, it's time to find out what it can do for you. This is where a Geek Squad Agent comes in the picture. We'll fine-tune the canvas that is your display, like adjusting day and night settings, so you get the most nuanced pictures your TV can deliver.
Service Features:
  • Calibrate two inputs on your TV using ISF (Imaging Science Foundation) calibration tools and standards to adjust the settings for contrast, backlight, colour, motion processing, brightness and/or noise reduction so you get the best picture quality possible
  • Provide results of the calibration
  • If applicable, examine and adjust day and night settings per input, or 3D mode on one input in place of day and night settings

Please note: Hardware and parts are not included unless specifically mentioned above.

How to Prepare for Your On-site Service:

  • Please ensure a person at least 18 years of age is present during the entire time the service is provided
  • Please ensure any required accessories like cables and connectors are available
  • The Geek Squad Agent will require full access to the devices to be serviced, access to the residence, the owner's consent, cooperation to enter the residence or business, a safe working environment, working space, and electrical power
  • The Geek Squad Agent will show you proper identification upon arrival

Not included with this service: any connection of devices or set-up not pertaining to calibration

For Geek Squad in-home services, there’s no charge if your location is within 30 minutes of the nearest Best Buy store. There is a $50 charge for locations 30-60 minutes from the nearest Best Buy store. Areas beyond 60 minutes from the nearest Best Buy store are not available for service. Travel times are based on posted speed limits. Any charges must be paid in-store.

To book a service, please visit a store or contact: 1-800-433-5778

Geek Squad TV Service
Did you know you can save 50% on a Geek Squad TV setup service when you buy a TV over $999?

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Ratings

3.2
Average rating based on 18 reviews

Rating Breakdown

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Reviewer Recommendation

25%

Of the 4 reviewers who responded, 1 would recommend this product.

Sort

  • Customer Service
    Reviewed by JB - July 7, 2019

    Worst customer service ever!!! I purchased a new tv and scheduled Geek Squad to calibrate the TV between 9am-2pm. After the 5 hour window passed, with no word from Geek Squad, I called..on hold for over half an hour and then the call was dropped when they transferred my call TWICE...of course no one called back. Waste of my only day off, and missed out on plans that were scheduled weeks ago. Not even a call or apology. Beware, once they have your money, they do not care about their commitment or your time. On a positive note, the technician eventually arrived and was very polite and professional, unlike Geek Squad’s customer service.

    Helpful (10)

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  • Good Luck
    Reviewed by 159753 - January 9, 2019

    Expect a run around when you try to get the work done, called to confirm the appointment directly as technicians don't leave any return information. At 3:30pm they confirmed a 4 pm arrival once the tech finished, after calling said tech. Technician calls to say they are in another city 45 minutes away and they wont be coming, along with the promise of a phone call to figure out the situation. They will not call back and the call center is useless parroting a script on how they aren't capable of doing anything for you because they are a call center not the technical team but will not connect you. Overall this work is not worth the headache if you work past 2:00 pm.

    Helpful (5)

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  • Not actually a calibration
    Reviewed by Harry - November 18, 2020

    This is not actually a TV calibration. What Geek Squad does is technically a TV profiling. They will only alter the picture/color/white balance settings and make a custom mode based on picture readouts from the spectrometer they use. They don't have, and don't know how to use, any advanced gear to do an actual calibration. For example, they are supposed to base the TV image on the ambient light within a room. Their spectrometers don't read anything in the room, only the TV picture where the device rests on screen. The calibrator will judge ambient light by eye. They won't change picture settings within the service menu of your TV because they don't know how to. At best, you are paying for an image adjustment that is almost the same as the movie/cinema mode built into your TV already.

    No, I would not recommend this to a friend.

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See our return policy to find specific return information for this product and steps on how to return in-store or by mail.