Geek Squad Home Membership

Model Number: BRAND
Web Code: 11473898

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Overview

Geek Squad Home Membership is one membership for all your devices—from Best Buy or not. For just $19.99 a month you’ll get unlimited support from our Agents, virus protection and data backup for your devices, huge savings on in-home services, and much more!
$19.99/ month
Sold and shipped by Best Buy

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Overview

Geek Squad Home Membership is one membership for all your devices—from Best Buy or not. For just $19.99 a month you’ll get unlimited support from our Agents, virus protection and data backup for your devices, huge savings on in-home services, and much more!

GET HELP ANYTIME, ANYWHERE

  • 24/7 online support
  • Face to face agent support
  • In-home services

WE'LL PROTECT YOUR DEVICES

  • Virus protection
  • Cloud storage
  • Data backup

DISCOUNTS & EXCLUSIVE PERKS

  • 20% off hardware repairs
  • Limited time member offers
  • Everyday product discounts

More Information

  • Need help? Chat with an agent or call us at 1-800-433-5778
  • Please be advised that Gift Cards, PayPal, and Best Buy credit cards cannot be used to purchase Geek Squad Home Membership

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Rating Breakdown

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108

Reviewer Recommendation

7%

Of the 113 reviewers who responded, 8 would recommend this product.

Key Considerations

Averages based on how reviewers feel this product performs.

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  • The Absolute Worst
    Reviewed by Jennie - November 17, 2020

    They tricked my dad who doesn’t speak english into signing up for their program for a year. They charge hundreds of dollars to cancel it, their deal does not offer ANYTHING, they only offer a tiny fraction of a discount on VERY specific things. They will find loopholes to get out of giving you a discount. I was desperate to fix my laptop so I gave it to them to be fixed, they said I qualified for the discount and it would take 2 weeks. It has now been 2.5 MONTHS. They called me saying I no longer qualify for the discount. I am now being charged quadruple the price and the time that this has taken has more than quadrupled.

    No, I would not recommend this to a friend.

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  • Mobile phone warranty program
    Reviewed by Jeff - November 21, 2020

    I put 1 star because apparently you can’t choose a zero!! Absolute waste of Money! I paid 15$ a month for 3 years, one time I needed to send it in for a new one because camera was broken and everything was crashing they charged me 300$ just to return my phone EXACTLY how I sent it in, no fixtures no anything. Now they want me to pay ANOTHER 200 to send in again!! So I finally cancelled the warranty program which I should have done years ago. So with the warranty fees and the useless money I sent them to not fix anything I spent 800$ On the already 800$ phone for absolutely northing DONT WASTE YOUR MONEY ON THESE WARRANTIES PEOPLE!!

    No, I would not recommend this to a friend.

    Helpful (24)

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  • Used to be great, now awful customer service
    Reviewed by Maria - July 31, 2020

    When I got the plan in 2017, they were wonderful. Then, they had system issues, where I couldn't update my payment options (my credit card had expired). I could never get a hold of anyone anymore. I finally was able to make 3 payments, but, unbeknownst to me, my credit card was not updated in the system, so I fell behind again, not realizing this until I got a message from my anti-virus that my subscription was cancelled. This time, I stayed 45 min on hold determined to reach a human being. What I got was an uncooperative, passive-aggressive young fellow, who refused to renew my original plan and who, to get rid of me, pretended that a supervisor would call me back, but that never happened.

    No, I would not recommend this to a friend.

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