Google Pixel 2 XL - 64GB - G011C - Black & White - Unlocked Smartphone - Brand New
Brand NEW condition, Clean IMEI; Ships in Sealed original box with original accessories;
Does NOT come with SIM card or earphones.
This Cell phone Compatible with the following Networks:
AT&T/T-Mobile/ Metro PCS,/Rogers/ Wind (Freedom) Mobile/Mobilicity/Videotron/Fido/ChatR/Telus/Koodo/Public Mobile/Bell/Virgin mobile Canada/Solo;
Doesn't work with: Any CDMA network, like Sprint, Verizon, Boost or Virgin Mobile USA.
***Network bands in regions may be different, depending on the mobile operator and your location. Upload and download speeds also depend on the mobile provider.
*Available storage is less due to phone software. Available storage is subject to change based on phone software updates and apps usage.
All Unlocked Cell Phone manufacture warranty is processed by US (Seller).
Delivery times may vary, especially during peak periods. Not for someone who need it in rush.
Shipping time = handle time + Shipping time:
From the date of orders for your product to ship: 1-2 business days except holidays + Shipping to Canada Estimate: Canada post Expedited Services: 3-10 business days.
*Express service not available. Local pick up is not available.
Please be sure to provide us with an accurate physical address.
Failure to provide an accurate physical address will result in a delay or cancellation of your order!
We do NOT ship to PO BOX address!
If delivering to an apartment / condominium address, please has a BUZZ CODE included on your shipping address.
Friendly remind: Ship by the 3rd shipping agent. Tracking number and detail will be available in 48 hours after shipment (exclude weekends and holidays).
Our warranty covers manufacturer defects ONLY. Defective items will be fully refunded after matching the IMEI number with the one in our system. Physically damaged items and other situations such as cosmetic problem, water damage, physical abuse, disassembles or reloads and security sticker removed are NOT covered under warranty.
For return items whose return reason not our quality related:
No restocking fee will apply for product that is unopened.
• 10-20% restocking fee to cover the expenses for any unwanted or non-defective returns.
• Buyer pays Return shipping. NO drop off available.
If customer rejects product delivery due to changed mind, or Package return to sender Due to incorrect address issue, then $20 will be deducted from refund to cover cost of shipping both out and back.
• Refund will be NOT including any shipping and handling fee.
Please note all returns must be in the same condition received, with all warranty seals in place. All accessories and original packaging box must also be returned for warranty approval. All electronics must be completely wiped PRIOR to the reset (the phone will remain locked even with a reset if the accounts / passwords are not removed first). Your return will be rejected if there are any iCloud/ Samsung/ Google account OR passcodes/ screen pattern locks.
If your order arrives incorrectly or the package was damaged in transit, you must notify us within 2 days of receipt to be eligible for return.
All orders can be cancelled for a full refund before the order has shipped. We do not offer exchanges.
Business Hours of Operation:
Monday - Friday: 9:00AM - 5:00PM Eastern Standard Time.
Saturday, Sunday and all major Canadian holidays: Closed.
We process, and ship orders every business day. We do not ship on weekends or holidays.
- Google PIXEL 2 XL 64GB G011C- Black & White Unlocked Smartphone
- Ships in original box with original accessories
- Does not come with: SIM card.
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Seller offers free standard shipping on all orders**In the event that product is unavailable, you will be refunded within 48 business hours.
Large Item Scheduled Delivery (items heavier than 150lbs)
Product will be delivered inside your home for local areas and product will be delivered outside for remote areas.
Recycling of your old item(s) is included in local delivery (not available for remote areas).
Assembly of the product is not included for local delivery (not available for remote areas).
Returns can be made within 30 days of receiving your order.
|pointmobiles||Restocking Fees / Return Eligibility|
|All products||30 Days||0%||10%||20%|
Must be unassembled and still in the original packaging. All returned products must include original packaging.
Return shipping costs will be paid by the seller for all cases where the product is defective, damaged or incorrect. For other cases (e.g. you changed your mind), you will be responsible for this cost.
To request a return
Please contact the seller directly from your Order details page, and provide the following information:
- Web ID (8-digit number) & product description
- Number of items to be returned
- Date you recieved your product
- Condition of product
- Condition of packaging
- Reason for return
All refunds will be processed within 4 Days
Warranty Policy for ReCertified, Refurbished & Open Box Products
All of our refurbished products have undergone a thorough software and hardware inspection to ensure you are receiving a fully functional product. We stand by the refurbished products we offer and want our customers to feel confident in purchasing our products. Therefore, we offer a warranty to cover the rare, unforeseen circumstances when the product is not fully functioning after purchase for a minimum of 90 days (or more, depending on the product).
The warranty we provide covers issues related to software or hardware malfunctions such as the camera or charging port not working. Our warranty does not cover malfunctions related to physical damage, water damage, or software modification problems such as jailbreaking or rooting.
If you have any warranty issues, please contact us through the “Contact Seller” button when you log into your order details on BestBuy.ca. You will need to provide both:
- A description of the issue you are facing
- The IMEI or Serial number of your product
Afterwards we will provide a prepaid return label to inspect your device so we can determine if it needs to be repaired or replaced. If there are no issues or the issues can’t be replicated, the order will be sent back to you and you will be responsible for the delivery fee of the shipping to and from our repair facility.