GOTRAX GXL V2 - Best Rated Electric Scooter on Youtube - 8.5" Air Filled Wheels, 36V-5.2Ah Lithium Ion Battery, Auto Cruise Control, Speeds up tp 15 miles (25km), Range up to 9 miles (14km) - Black

This scooter rules!! It came in 3 days! I’m so happy with it and it rides so well. The only thing I’m having an issue with is that the highest I get it up to on flat ground is 13mph. I read other reviews that said up to 18 and it’s advertised up to 15. I’m 140 lbs and it says it can hold up to 220. So i called CS and found out i could change Gear by holding the red button down until you see the "2" on the lcd screen I find it easy to carry and fold up. The brake is a little slow but it suffices. I researched scooters for months and this was definitely the best bang for your buck with consistent good reviews.

I may be writing this review prematurely as I do not have a response as to how Gotrax is going to handle this situation. However, ordered the GXL-V1 from Best Buy. It arrived in a timely manner. Machine was everything I thought it would be. Problem is this. Only got to use the machine for two charges. Went to charge it a 3rd time and charging port provided with the machine arced out when plugging it into the scooter and melted the charging cable that plugs into the wall as well as the one on the scooter therefore leaving the scooter useless for commuting as there is no battery power.

We purchased this Scooter for my son as a Christmas Present. We had issues from the beginning. Best Buy does not stand by them either but happy to see their product, buyer beware. The product showed up and it was covered in mud, yes Mud, all over it, stuck in the breaks too. Gotrax - No response from the enquiry....It took me 2 hours to clean it up, seriously this was a disaster right before Christmas. The scooter worked for a Month, they shorted out. Contacted Gotraxx again and only received a email response for trouble shooting....I contacted Best Buy who said it is a thrid party supplier and they are not responsible. I reviewed the trouble shooting site and had to take the scooter apart. The issue is it would recharge and work for 10 seconds then shut off. When I removed the battery their was a rip in the blue protective plastic that covered the battery. I went on the Gotraxx site and the battery was not available. We emailed them and they responsed with a different link that was not on their site that sold the battery so we ordered it. I then googled Gotraxx and found on a REDDIT site all the issues and misrepresentation to customers. I would highly recommend not purchasing from this company as they do not stand behind their product, they misrepresent what you are buying and cannot contact them other than email and you will receive a one sentence response with a help link. I am very concerned that a company like Best Buy wants to have them as a partner.

Over the past year, I've tried several e-scooters from several manufacturers. The GXL's speed, agility, durability, over all build quality and price makes it the best commuter scooter on the market today. GOTRAX spared us flashy gimmicks and simply delivered a fantastic commuter scooter. Whether you're looking for an alternative mode of transportation for getting around town, a first and last mile commuting solution or just a fun ride, this is your scooter. You will not find an e-scooter with these specs at this price. People stop me all the time and ask me about my GXL. GOTRAX is a great company, that makes great products. Thanks You!

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