Reviews

HP 14" Laptop - Natural Silver (Intel Celeron N4000/64 GB HDD/4GB RAM/Windows 10 S)


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  • Awesome laptop
    by

    from Surrey BC on June 2, 2019

    Excellent build, budget friendly


  • Do not be fooled
    by

    from Montreal, QC on May 29, 2019

    I bought this a month and a half ago for my son's birthday for him to start learning computers. I teach informatics at a top rated university and thought this would be a good product for him to start as it is supposed to come with Office 365 already installed. He was excited but soon had his dreams crushed by the fact that MS Office 365 does not work because contrary to the specifications it is NOT INSTALLED, CANNOT BE ACTIVATED AND, STUNNINGLY, HP TECH SUPPORT IS UNABLE TO SOLVE IT. For the past three weeks (we only opened it for his birthday a couple of weeks after we bought it) I have been in contact with Microsoft - they say it is an HP problem, Best Buy - they say it is an HP problem, and with about a dozen (not kidding!) techs at HP support. -Exactly None- of the HP support techs have been able to install MS Office (!!!), one of them lied and said it was supposed to be an online OneDrive only subscription though the majority of the techs agrees the MS Office key should be on the computer; one tech told me I had too high expectations (!?); twice have they hung up; three times has the case been bumped up and I've been told they will call back 24-48 hrs, all three times I have heard NOTHING back; and exactly zero times have they offered a replacement computer, a refund or an actual MS Office365 licence key so we can start using the computer. Best Buy said they could give me a new computer but said given the number of customers who had come in with the same problem they thought another computer would behave exactly the same way. I have about ten HP Pavilion towers in my computer lab at work and have up until now recommended HP to students, colleagues, friends and family, but obviously this experience has put an end to that and I will chose another brand when restocking this year. Do not buy an HP laptop that says MS Office 365 comes with it - it doesn't and you will not be able to solve the problem without buying the licence -again-.


  • The computer works great, sales never told me about deal for cheap printer
    by

    from Kitchener on April 19, 2019

    I purchased this laptop last week and am happy with it so far. Quick start, quick everything actually but I'm giving a low review against the Best Buy staff member because I wasn't made aware of the option of purchasing a printer at a discounted price when I bought laptop.


  • Very Nice
    by

    from Surrey on April 18, 2019

    I got this laptop two weeks ago and so far so good, for the price it gets the job done. I don’t need to download any extra programs so the hard drive capacity is fine with me. It’s a nice looking laptop, the silver really suits it.


  • My HP 14" Laptop
    by

    from Scarborough, ON on April 16, 2019

    Product is working very well, I am so happy with all my programs that were installed, now I am surfing the web everyday. Overall I am very pleased with my product


  • We like it
    by

    from Lethbridge, AB on April 12, 2019

    Excellent laptop, we love it!!!


  • Great laptop 👍🏽
    by

    from Pointe Claire on March 31, 2019

    Great laptop for the money. Very fast and lightweight. Nothing fancy but gets the job done!🤗


  • cool
    by

    from ottowaON on March 26, 2019

    cool


  • Fast & reliable
    by

    from West Vancouver on March 17, 2019

    This laptop has everything I need & is super fast.


  • Wow! Je suis très surpris.
    by

    from Brossard,Qc on November 28, 2018

    J'ai acheté ce laptop sans trop d'attente en me basant sur le review d'une personne. Mon verdicte, un mot ''WOW'' rapide, je les testé en magasin avant d'en faire l'achat, je suis allé sur le portail de mon travail et à ma grande surprise , la rapidé , je me répète mais c'est la vérité. Vous cherchez un laptop, beau, bon, et pas chère fait le travail? Allez y vous serai pas déçus, je vous en donne ma parole.