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Tell others about your experience with this product.
Laptop periodically restarts by itself (without any warning) after 3 days fresh out of the box of using, and it keeps happening for 2 weeks. From Task Manager, the Disk column shows 100% usage! Thinking that it is a brand new laptop and it is just running some update, I just let it be.
After Two(2) weeks later, this laptop model I purchased keeps restarting at least once EVERYDAY! Running "scannow sfc" shows unrepairable issue. Initially unable to get into safe mode, it just freezes. By 4th week, despite running disk defrag, laptop battery will only fully charge at 98%. It drains the battery about 1% per minute.
Contacted the store about the issue, but since the issue was brought to their attention after 2 weeks, they generally wont replace with a new laptop, unless we have purchased the geek insurance with them.
Still deserve a star because when it works, it seems to be just fine.
Bought it 2 days ago. Too slow, battery don't stay more then 3 hours. Will return it tomorrow. Never expected this low quality laptop from HP.
Igor Ghiselli from Toronto, you are an Apple lover sanctimonious imbecile.
My 8 years old Macbook Pro broke and I sent to maintenance. Meanwhile, I had to buy a laptop so my wife could handle some college`s homework. I bought this HP piece of trash and all I had so far is problems. This laptop is extremely slow, much slower than my 8 years old Macbook Pro (I`m always thinking how it could be possible), in the first week out use, the laptop shut down several times. It's so frustrating having these kind of problems with a brand new computer. HP never more!
I like this HP Laptop as it has a 1TB Hard Drive and a 1TB SSD Drive. I use an external 64 GB for my backup files which is better than using the internal hard drive.I would recommend this laptop.
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