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HP 920XL High Yield Cyan Original Ink Cartridge

Model Number: CD972AN140
Web Code: 10554801

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HP 920XL Original Cyan Ink Cartridge - Cyan - Inkjet - High Yield - 700 Page - 1 EA

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Delivery times vary by location. Most Marketplace items leave sellers' locations within 2 business days. Allow additional time for shipping.


HP 920XL Original Cyan Ink Cartridge - Cyan - Inkjet - High Yield - 700 Page - 1 EA

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Rating Breakdown











Reviewer Recommendation


Of the 278 reviewers who responded, 254 would recommend this product.

Key Considerations

Averages based on how reviewers feel this product performs.

Ease of Use:


  • I was feeling blue...
    Reviewed by Isoden - October 23, 2011

    I received the Cyan 920XL cartridge in good order but there was an unusual incident (I hope) that happened when I pulled the tab to open it. I felt it before I saw it...there was blue (sorry, Cyan) all over my hands. Luckily, I was wearing old bluejeans and I only got a few drops on them. The leak came from the back of the cartridge rather than the buisness end. I can only believe this happened because I live about a mile above sea level and we have had potatoe chip bags pop open when brought from a lower elevation. I have used maybe 10 or 12 cartridges for my (new) Officejet 7000 and none of them have leaked. Needless to say I will be cautious from now on.

    Review originally posted on hp.com

    Yes, I would recommend this to a friend.

  • A quality product
    Reviewed by harris13 - January 12, 2014

    I use only HP factory ink cartridges on all my 3 (a small desk top printer, a Officejet 7000 Wide Format Printer, and my Officejet 6700) HP printers. My experiences with reloads and reload kits has been unsatisfactory. The 920 XL color (3 colors) cartridges have been excellent. Great performance on all qualitys (draft, normal, best) of printing. I have run into a batch of 3 black cartridges that were loaded at near sea level and dumped a bit of (very black) ink upon opening at my 7400' home elevation. HP acknowledged the problem and replaced the cartridges. Subsequent cartridges have not dumped.

    Review originally posted on hp.com

    Yes, I would recommend this to a friend.

  • cyan cartridge
    Reviewed by muxu - December 21, 2011

    The latest cartridge (cyan) Works fine. My last order I did not need to use it immediately. When I did need to install the cartridge it had no ink. It was packaged properly all sealed up. No ink. So I ordered this one and it works. Since I had the cartridge some time before I needed to use it I did not write a complaint. I have to wonder about your quality control I cannot be the only one in the world that received a packaged up cartridge with no ink? It's water over the dam now. I gave you a poor rating this time for the cyan cartridge although it was not this one but the last one.

    Review originally posted on hp.com

    Yes, I would recommend this to a friend.

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Shipping Cost

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**In the event that product is unavailable, you will be refunded within 48 business hours.

Large Item Scheduled Delivery (items heavier than 150lbs)

Delivery Method

Product will be delivered outside your home for all shipping areas.
Recycling of your old item(s) is not included with delivery.
Assembly of the delivered product is not included.

Shipping Restrictions

Seller does not ship to P.O. Boxes

Free shipping is not available in areas with postal codes that start with:
J0M - Nunavik
X0A - Qikiqtaaluk Region, NT
X0B - Kitikmeot Region, NU
X0C - Kivalliq Region, NU
X0E - Central Northwest Territories, NT
X0G - Southwestern Northwest Territories, NT
Y0A - Southeastern Yukon, YT
Y0B - Central Yukon, YT

Returns can be made within 30 days of receiving your order.

PrintersPlus Restocking Fees / Return Eligibility
Category Return Period Un-opened Opened/Unused Opened/Used
All products 30 Days 0% 10% 20%

Must be unassembled and still in the original packaging. All returned products must include original packaging.

Return shipping costs will be paid by the seller for all cases where the product is defective, damaged or incorrect. For other cases (e.g. you changed your mind), you will be responsible for this cost.

To request a return

Please contact the seller directly from your Order details page, and provide the following information:

  • Web ID (8-digit number) & product description
  • Number of items to be returned
  • Date you received your product
  • Condition of product
  • Condition of packaging
  • Reason for return

All refunds will be processed within 4 Business Days.