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HP ENVY 13.3" Laptop - Natural Silver (Intel Core i5-10210U/256GB SSD/8GB RAM/Windows 10) - Open Box

Model Number: 13-aq1008ca
Web Code: 14542475

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Overview

**Open Box product. 6-month warranty. See more information below.** Take your work, entertainment, and connectivity on the go with the HP ENVY laptop. This 13.3" machine boasts a 1.6GHz Intel quad-core processor, 8GB of RAM, and a 256GB solid state drive to give you the power you need to get everything done. A fingerprint reader, privacy screen, and camera kill switch ensure privacy and protection.
SAVE $40$909.97

Available online only

Delivery times vary by location. Most Marketplace items leave sellers' locations within 2 business days. Allow additional time for shipping.

Overview

**Open Box product. 6-month warranty. See more information below.** Take your work, entertainment, and connectivity on the go with the HP ENVY laptop. This 13.3" machine boasts a 1.6GHz Intel quad-core processor, 8GB of RAM, and a 256GB solid state drive to give you the power you need to get everything done. A fingerprint reader, privacy screen, and camera kill switch ensure privacy and protection.

This is an Open Box Product. It's been inspected and is fully functional with no cosmetic flaws. It includes all original accessories and a 6-month warranty (unless noted otherwise below). For return details, see the Return Policy tab. The product's specs are as follows:

• 1.6 GHz 10th Generation Intel Core i5-10210U quad-core processor and 8GB RAM deliver solid and reliable performance for effortless everyday computing and more

• 256GB solid state drive provides plenty of storage space with speedier response times

• 13.3-inch diagonal FHD IPS micro-edge WLED-backlit edge-to-edge glass with HP Sure View is clear, bright, and perfect for word processing, surfing the web, and managing email

• Intel Wi-Fi 6 AX 201 (2x2) gives you a fast wireless connection to your home or office Wi-Fi network, or to hotspots around town

• Bluetooth 5 Combo allows you to wirelessly pair with your compatible devices like headphones

• 1 USB 3.1 Gen 1 Type-C and one USB 3.1 Gen 1 Type-A port offer blazing-fast data transfer speeds

• HDMI connectivity gives you the option of hooking your laptop up to a TV to enjoy your content on the big screen

• B&O sound with integrated quad speakers deliver rich, immersive audio

• Built-in HP Wide Vision HD webcam with integrated dual array digital microphone gives you the convenience of video-chatting with family and friends

• Compact design is thin and weights just 2.82 pounds for maximum portability

• HP Sure View privacy screen, HP BIOS recovery, fingerprint reader, and webcam kill switch help keep your laptop private and secure

• Full-size, island-style, backlit keyboard provides a natural and intuitive typing experience

• Preloaded with Windows 10 Home, which features fingerprint technology, a refined browser for surfing the web, improved Start menu, Cortana digital assistant, Windows apps, and so much more

Display

Screen Size
13.3 in
Native Screen Resolution
1920 x 1080
Touchscreen Display
No
Convertible/Hybrid Display
No

Processor

Processor Type
10th Gen Intel Core i5-10210U
Processor Cores
4
Processor Cache
6 MB

Storage & Memory

RAM
8 GB DDR4-2666 SDRAM

Graphics

Graphics Card
Intel UHD Graphics
Video Memory Configuration
Integrated
Wireless Display (WiDi) Capable
No
VR Ready
No

Inputs & Outputs

Card Reader
Micro SD media card reader
USB Ports
3
Display Ports
0
Other Input or Output Ports
1 USB 3.1 Gen 1 Type-C (5 Gb/s signaling rate, Power Delivery 3.0, DisplayPort 1.2, HP Sleep and Charge)(42)(50); 1 USB 3.1 Gen 1 Type-A (HP Sleep and Charge); 1 USB 3.1 Gen 1 Type-A (Data Transfer Only); 1 AC Smart pin; 1 Headphone-out/microphone-in combo jack
HDCP Compliant
No

Networking

Integrated Wi-Fi
802.11AX; AX; 802.11ax; Wi-Fi 6
Integrated Bluetooth
Bluetooth 5 Combo

Power

Battery - Number of Cells
4
ENERGY STAR Qualified
No

Software

Pre-loaded Operating System
Windows 10 Home
Operating System Language
Bilingual

Physical Features

Webcam
HP Wide Vision HD Camera with integrated dual array digital microphone
Keyboard Language
Bilingual
Backlit Keyboard
Yes
Colour
Natural Silver Aluminum
Weight (lbs)
2.8 lb

Warranty

Seller's Warranty - Parts
1 Year
Seller's Warranty - Labour
1 Year

There is no manufacturer content to show for this product. Explore the Details & Specs and Customer Reviews sections to learn more.

See helpful questions and answers from shoppers like you.

Shipping Cost

Seller offers free standard shipping on all orders above $35 for Ground Regular Shipments.

Seller offers free shipping on all orders above $50 for Ground Express Shipments.

**In the event that product is unavailable, you will be refunded within 48 business hours.

Large Item Scheduled Delivery (items heavier than 150lbs)

Delivery Method

Product will be delivered outside your home for all shipping areas.
Recycling of your old item(s) is not included with delivery.
Assembly of the delivered product is not included.

Shipping Restrictions

Seller does not ship to P.O. Boxes

Returns can be made within 30 days of receiving your order.

PRO OB Restocking Fees / Return Eligibility
Category Return Period Un-opened Opened/Unused Opened/Used
For all products 30 Days 0% 10% 20%

Must be unassembled and still in the original packaging. All returned products must include original packaging.

Return shipping costs will be paid by the seller for all cases where the product is defective, damaged or incorrect. For other cases (e.g. you changed your mind), you will be responsible for this cost.

To request a return

Please contact the seller directly from your Order details page, and provide the following information:

  • Web ID (8-digit number) & product description
  • Number of items to be returned
  • Date you recieved your product
  • Condition of product
  • Condition of packaging
  • Reason for return

All refunds will be processed within 4 business days

Warranty Policy for ReCertified, Refurbished & Open Box Products

All of our refurbished products have undergone a thorough software and hardware inspection to ensure you are receiving a fully functional product. We stand by the refurbished products we offer and want our customers to feel confident in purchasing our products. Therefore, we offer a warranty to cover the rare, unforeseen circumstances when the product is not fully functioning after purchase for a minimum of 90 days (or more, depending on the product).

The warranty we provide covers issues related to software or hardware malfunctions such as the camera or charging port not working. Our warranty does not cover malfunctions related to physical damage, water damage, or software modification problems such as jailbreaking or rooting.

If you have any warranty issues, please contact us through the “Contact Seller” button when you log into your order details on BestBuy.ca. You will need to provide both:

  • A description of the issue you are facing
  • The IMEI or Serial number of your product

Afterwards we will provide a prepaid return label to inspect your device so we can determine if it needs to be repaired or replaced. If there are no issues or the issues can’t be replicated, the order will be sent back to you and you will be responsible for the delivery fee of the shipping to and from our repair facility.