HP ENVY 13.3" Laptop - Natural Silver (Intel Core i5-10210U/256GB SSD/8GB RAM/Windows 10) - Open Box
Available online only
This is an Open Box Product. It's been inspected and is fully functional with no cosmetic flaws. It includes all original accessories and a 6-month warranty (unless noted otherwise below). For return details, see the Return Policy tab. The product's specs are as follows:
• 1.6 GHz 10th Generation Intel Core i5-10210U quad-core processor and 8GB RAM deliver solid and reliable performance for effortless everyday computing and more
• 256GB solid state drive provides plenty of storage space with speedier response times
• 13.3-inch diagonal FHD IPS micro-edge WLED-backlit edge-to-edge glass with HP Sure View is clear, bright, and perfect for word processing, surfing the web, and managing email
• Intel Wi-Fi 6 AX 201 (2x2) gives you a fast wireless connection to your home or office Wi-Fi network, or to hotspots around town
• Bluetooth 5 Combo allows you to wirelessly pair with your compatible devices like headphones
• 1 USB 3.1 Gen 1 Type-C and one USB 3.1 Gen 1 Type-A port offer blazing-fast data transfer speeds
• HDMI connectivity gives you the option of hooking your laptop up to a TV to enjoy your content on the big screen
• B&O sound with integrated quad speakers deliver rich, immersive audio
• Built-in HP Wide Vision HD webcam with integrated dual array digital microphone gives you the convenience of video-chatting with family and friends
• Compact design is thin and weights just 2.82 pounds for maximum portability
• HP Sure View privacy screen, HP BIOS recovery, fingerprint reader, and webcam kill switch help keep your laptop private and secure
• Full-size, island-style, backlit keyboard provides a natural and intuitive typing experience
• Preloaded with Windows 10 Home, which features fingerprint technology, a refined browser for surfing the web, improved Start menu, Cortana digital assistant, Windows apps, and so much more
Storage & Memory
Inputs & Outputs
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Seller offers free standard shipping on all orders above $35 for Ground Regular Shipments.
Seller offers free shipping on all orders above $50 for Ground Express Shipments.**In the event that product is unavailable, you will be refunded within 48 business hours.
Large Item Scheduled Delivery (items heavier than 150lbs)
Product will be delivered outside your home for all shipping areas.
Recycling of your old item(s) is not included with delivery.
Assembly of the delivered product is not included.
Seller does not ship to P.O. Boxes
Returns can be made within 30 days of receiving your order.
|PRO OB||Restocking Fees / Return Eligibility|
|For all products||30 Days||0%||10%||20%|
Must be unassembled and still in the original packaging. All returned products must include original packaging.
Return shipping costs will be paid by the seller for all cases where the product is defective, damaged or incorrect. For other cases (e.g. you changed your mind), you will be responsible for this cost.
To request a return
Please contact the seller directly from your Order details page, and provide the following information:
- Web ID (8-digit number) & product description
- Number of items to be returned
- Date you recieved your product
- Condition of product
- Condition of packaging
- Reason for return
All refunds will be processed within 4 business days
Warranty Policy for ReCertified, Refurbished & Open Box Products
All of our refurbished products have undergone a thorough software and hardware inspection to ensure you are receiving a fully functional product. We stand by the refurbished products we offer and want our customers to feel confident in purchasing our products. Therefore, we offer a warranty to cover the rare, unforeseen circumstances when the product is not fully functioning after purchase for a minimum of 90 days (or more, depending on the product).
The warranty we provide covers issues related to software or hardware malfunctions such as the camera or charging port not working. Our warranty does not cover malfunctions related to physical damage, water damage, or software modification problems such as jailbreaking or rooting.
If you have any warranty issues, please contact us through the “Contact Seller” button when you log into your order details on BestBuy.ca. You will need to provide both:
- A description of the issue you are facing
- The IMEI or Serial number of your product
Afterwards we will provide a prepaid return label to inspect your device so we can determine if it needs to be repaired or replaced. If there are no issues or the issues can’t be replicated, the order will be sent back to you and you will be responsible for the delivery fee of the shipping to and from our repair facility.